The concepts in this class are from Chapter 8 of the book Conversations: How to Manage Your Business Relationships One Conversation at a Time. Conversations is available on Amazon, Audible and Kindle.

In this class we teach you how to:

1. Use questions strategically

2. Ask tactical and calibrated questions

3. Integrate the FBI's Behavior Change Stairway Model

Watch this episode and more on our YouTube Channel: https://youtu.be/ZJCaNMc5nGE

Conversations About Conversations – Episode 314

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The content in this class is from Chapter 7 of the book Conversations: How to Manage Your Business Relationships One Conversation at a Time. (Conversations is available on Amazon, Audible and Kindle.)

In this class we teach you how to:

1. Prepare an agenda
2. Use a consultative opener
3. Read the defense
4. Check for acceptance

Watch this episode and more on our YouTube Channel: https://youtu.be/0TKKZ-0Opr8

Conversations About Conversations – Episode 313 

#ConversationsAboutConversations #ConversationsAcademy

To celebrate the 5th birthday of the book Conversations: How to Manage Your Business Relationships One Conversation at a Time, I unveiled—for the first time ever—ten more lessons from 10,000 more conversations.

WATCH the presentation YouTube: https://youtu.be/gAuc18yTayU

Conversations About Conversations – Episode 312

#ConversationsAboutConversations #ConversationsAcademy