In today's episode, Shana will be discussing the importance of creating personalized experiences for members with her guests, Dr. Jen and Dr. Dom. They've not only developed a tailored experience but have also developed a custom app to enhance personalization even further.

Tune in as they share insights on how to provide members with a sense of personal connection and support, ultimately fostering a stronger sense of engagement and loyalty.

Key Takeaways:

Intro (00:00)

Drs. Jen and Dom’s favorite community (02:09)

Brief overview of Jen Health (04:31)

How was the Mobility Method launched by Dr. Jen initially? (10:52)

What prompted the change for Dr. Jen from having a stable membership to making a shift? (15:09)

When Dr. Jen was shifting from the Optimal Body membership, how many members and how successful was the business at that time? (18:22)

Dr. Jen’s experience as co-owner of the business when deciding to make the bold shift in branding (19:51)

Dr. Jen's insights on how she has been able to help people achieve better outcomes by personalizing the experience (26:50)

How did Drs. Jen and Dom determine what to customize and personalize? Did they use surveys, data analysis, or another method to make that decision? (35:54)

What plans, innovations, or future developments are they considering to further enhance this personalized experience? (39:40)

Episode wrap-up (43:32)

Additional Resources:

Dr. Jen’s website: https://jen.health

Try a free week of our membership on Jen Health to start addressing the root cause of your aches and pains: https://jen.health/freetrial

Drs. Jen and Dom’s Social Media Accounts:

Dr. Jen’s Instagram account: https://www.instagram.com/docjenfit/

Dr. Dom’s Instagram account: https://www.instagram.com/drdomdpt/

Jen’s Health: https://www.instagram.com/Jen.health/

Youtube: https://www.youtube.com/docjenfit

The Optimal Body Podcast: https://jen.health/podcasts

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

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