If you want to see lasting culture change, you’ve got to fall in love with the process, not the goal. In the latest episode of the Transform Your Workplace podcast, leadership and culture expert James Ferguson discusses his new role as Director of Culture for the Wurzak Hotel Group. He shares his insights on shaping organizational culture with increased engagement, focus on mission, and employee recognition. This episode is a must-listen for anyone looking to enhance workplace culture and foster a sense of belonging among team members.

TAKEAWAYS

• Lasting cultural change requires embracing the improvement process rather than just aiming for the end goal.

• Effective internal communication helps team members understand the company’s mission, which is crucial for cultural cohesion.

• Orientation “done right” creates context, connection, and culture, which can significantly reduce turnover and unify the team.

• Wurzak’s recognition initiative celebrates employees daily and weekly for living out the company's brand pillars, reinforcing the value of their contributions.

• “Culture Committees” give employees a voice, building trust and encouraging participation in the company’s cultural development efforts.

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