• Episode 8: ITS All About The Customer Experience

  • Oct 5 2023
  • Length: 18 mins
  • Podcast

Episode 8: ITS All About The Customer Experience

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  • Summary

  • In this episode we talk to the fabulous Carole Knott, Head of Operations at independent systems integrator, ITS. Along with lots of banter and a bit of a local debate, we uncover:

    • What the customer journey looks like for ITS and why it’s so important
    • Marketing as an art
    • Vision, clarity and a bright future for ITS
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Marketing Economics
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