In this episode, Jamie dives deep into how to choose the right business coach for where you are in your coworking journey — whether you're just dreaming about opening your first space or you're years in and ready to grow profitably. She shares personal stories from her own coaching experiences, from mindset breakthroughs to painful early mistakes that could've been avoided with coworking-specific guidance.

What You'll Learn in This Episode

• Why the type of coach you choose depends on your stage of business

• The difference between general business coaching and industry-specific coaching

• How a coach can accelerate decision-making, confidence, and ROI

• When one-on-one coaching makes sense — and when a group program is a better investment

• How Jamie's early coaching experiences shaped her approach to helping coworking operators today

Jamie also introduces two new coaching programs — the Revenue Playbook and the Profit Accelerator — designed specifically for coworking operators who want hands-on support, accountability, and a proven roadmap to grow and optimize their spaces.

Resources Mentioned in this Episode:

The Revenue Playbook and Profit Accelerator Coaching Memberships

Everything Coworking Featured Resources:

Masterclass: 3 Behind-the-Scenes Secrets to Opening a Coworking Space

Coworking Startup School

Community Manager University

Follow Us on YouTube

Most coworking operators didn't open their doors because they love spreadsheets — but the truth is, what gets focus gets results.

In this episode, Jamie Russo breaks down the essential rhythm every coworking business needs for reviewing its numbers. You'll learn what to track weekly, monthly, and quarterly so you can make better decisions, spot opportunities early, and grow profit with intention.

No spreadsheets, no overwhelm — just a practical framework that helps you stay connected to your business and confident in your next move.

• Why your numbers aren't something to fear — they're your clearest path to clarity and control.

• The simple weekly metrics that keep you connected to your pipeline and cash flow.

• The monthly insights that reveal trends and show where your biggest opportunities lie.

• The quarterly reviews that help you see the big picture and plan with confidence.

• How to build a tracking habit that empowers your team and keeps you focused on results.

If you're ready to make smarter, data-informed decisions about your coworking business, join Jamie for The Coworking Scorecard: Measure What Matters, a free live event happening on October 23 at 1 PM ET.

You'll learn how your space stacks up against industry benchmarks and where to focus next for sustainable growth.

👉 Save your seat at everythingcoworking.com/scorecard

Resources Mentioned in this Episode:

The Coworking Scorecard: Measure What Matters

Everything Coworking Featured Resources:

Masterclass: 3 Behind-the-Scenes Secrets to Opening a Coworking Space

Coworking Startup School

Community Manager University

Follow Us on YouTube

Most coworking operators make decisions based on instinct — pricing, marketing spend, staffing, space allocation — all guided by gut feel. But when you dig into the data, it often tells a completely different story.

In this episode, Jamie shares examples of how metrics can reveal blind spots that gut feel misses — like when vacant offices aren't the real problem, or when ad spend is working but lead follow-up isn't. You'll learn why the right data brings confidence and clarity to your decision-making and helps you prioritize what will actually move the needle.

If you're ready to make smarter, data-informed decisions about your coworking business, join Jamie for The Coworking Scorecard: Measure What Matters, a free live event happening on October 23 at 1 PM ET.

You'll learn how your space stacks up against industry benchmarks and where to focus next for sustainable growth.

👉 Save your seat at everythingcoworking.com/scorecard

Resources Mentioned in this Episode:

The Coworking Scorecard: Measure What Matters

Everything Coworking Featured Resources:

Masterclass: 3 Behind-the-Scenes Secrets to Opening a Coworking Space

Coworking Startup School

Community Manager University

Follow Us on YouTube

Ever wondered how to build a successful coworking business in smaller markets that the big players ignore? Jeff Goronkin cracked the code by targeting overlooked cities and mastering the art of community-first growth.

Key Topics Covered:

• How Jeff leveraged a "sandbox period" to learn coworking before committing to major investments
• Why targeting smaller markets (populations 50-70k) can be more profitable than competing in saturated metros
• The power of revenue-share lease agreements and how to negotiate them with landlords
• Building relationships with economic development offices to secure grants and support
• Why PR and community engagement are secret weapons for coworking success
• Smart hiring strategies for community managers who can truly own their role
• The importance of downtown revitalization as a core business strategy
• Lessons learned from expanding to three locations across NY, PA, and MA
  

Resources Mentioned in this Episode:

Jeffrey's LinkedIn profile

Urban Co-Works website

Everything Coworking Featured Resources:

Masterclass: 3 Behind-the-Scenes Secrets to Opening a Coworking Space

Coworking Startup School

Community Manager University

Follow Us on YouTube

Switchyards has become one of the most talked-about concepts in the coworking world, a self-described "neighborhood work club" that blends the feel of a coffee shop, library, and boutique hotel lobby. The model looks simple, affordable, and wildly attractive. But is it really as easy and profitable as it seems?

In this episode, I sit down with Kane Willmott, CEO of IQ Offices, to reverse-engineer the Switchyards model. We walk through their pricing, staffing, buildout approach, and growth strategy to uncover what works, what's risky, and whether this is a concept you should try at home.

We cover:

• What makes Switchyards different from traditional coworking spaces.

• Their $100/month membership model, no offices, and minimal staffing.

• Why the aesthetics and "cool factor" are central to their brand success.

• The financial realities of launching and sustaining this model at scale.

• Risks operators should consider before trying to replicate Switchyards.

If you've been intrigued by Switchyards' rapid growth and cult-like following, this episode gives you the numbers, context, and reality check you need before testing the model yourself.

Resources Mentioned in this Episode:

Switchyards

Swithyards on LinkedIn

Kane's LinkedIn profile

iQ Offices website

Everything Coworking Featured Resources:

Masterclass: 3 Behind-the-Scenes Secrets to Opening a Coworking Space

Coworking Startup School

Community Manager University

Follow Us on YouTube

Coworking operators often assume that flex desks and memberships will drive the business model, but what if that's not actually true?

In this episode, I share insights from boutique gyms and play cafes that reveal how different business models generate sustainable revenue. These parallels highlight why private offices, events, and other add-ons are often the true engines of coworking profitability.

What we cover:

• Why flex desks are often overestimated in pro formas, and why they rarely drive long-term revenue.

• The boutique fitness analogy: why high-value services (like private offices) outperform low-cost memberships.

• What play cafes teach us about add-ons and event revenue as reliable income streams.

• The challenge of churn in coworking memberships and how to offset it with longer-term commitments.

• Why operators need to look under the hood of successful models instead of assuming what's working from the outside.

Everything Coworking Featured Resources:

Masterclass: 3 Behind-the-Scenes Secrets to Opening a Coworking Space

Coworking Startup School

Community Manager University

Follow Us on YouTube

Balancing career and parenthood isn't easy, and for many parents, traditional childcare options just don't fit. Megan Donovan, founder of Shift Work and Play, set out to change that. After leaving a career in policy and advocacy, Megan built a coworking model that offers parents dedicated work time while their kids enjoy structured play sessions, filling a gap most childcare and coworking models miss.

In this episode, Megan shares her journey, the challenges of running a coworking + childcare business, and why her members say the model has been life-changing.

We cover:

• Megan's unconventional career path and the "lightbulb moment" that led to Shift Work and Play.

• How the childcare model works, and how she balances staffing with flexibility for parents.

• Why part-time, flexible childcare is such a missing piece in most communities.

• The types of members attracted to this model, and how it impacts their mental health and productivity.

• What she's learned about programming, community building, and diversifying revenue streams.

Megan's story is a great reminder that coworking is at its best when it solves a very real problem for its community.

Resources Mentioned in this Episode:

Megan's LinkedIn profile

SHIFT Work + Play website

Everything Coworking Featured Resources:

Masterclass: 3 Behind-the-Scenes Secrets to Opening a Coworking Space

Coworking Startup School

Community Manager University

Follow Us on YouTube

What happens when a dietitian starts a private practice, sees a gap in support for clinicians, and decides to fix it herself? You get The Practice Collective - a coworking model built specifically for practitioners in nutrition, wellness, and mental health.

In this episode, Samantha Barash shares how she went from running her own nutrition practice to creating a thriving coworking community for private practice professionals. Her story shows how powerful niche coworking can be, and how keeping things simple and community-focused leads to strong growth.

We cover:

• How Samantha's nutrition practice inspired her to launch a coworking space designed for private practice professionals.

• Why focusing on authentic connections and referrals beats traditional marketing.

• How she reached 45 members in just 800 square feet with a mix of in-person and virtual memberships.

• The unexpected role of virtual offices in her business model.

• Key lessons from completing the Goldman Sachs 10,000 Small Businesses program and how it shaped her growth plan.

Resources Mentioned in this Episode:

Samantha's LinkedIn profile

The Practice Collective website

Everything Coworking Featured Resources:

Masterclass: 3 Behind-the-Scenes Secrets to Opening a Coworking Space

Coworking Startup School

Community Manager University

Follow Us on YouTube