Facts Not Feelings with Brooke C. Furniss

By: BZ Consultants Group
  • Summary

  • Every week, BZ Consultants Group's Founder/President, Brooke C. Furniss, differentiates facts from feelings. As it is imperative to surround oneself with people smarter than yourself, experts from their respective fields will be stopping by so we can learn, grow, and move this auto industry forward. Sit back, grab your beverage of choice, and let's continue to set the precedence of facts not feelings! Connect with me at https://bzconsultantsgroup.com/

    © 2024 Facts Not Feelings with Brooke C. Furniss
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Episodes
  • Boost Dealership Sales: Harness First-Party Data! 🚗📈
    Sep 26 2024

    🚗 Welcome to "Facts Not Feelings with Brooke C Furniss"! In today’s episode, dive deep into the critical role of first-party data in the automotive industry. Discover how top experts like Sarah Ciociola, April Simmons, and Hannah Lifson leverage this data to revolutionize dealership marketing strategies and drive unprecedented growth

    🔍 What You'll Learn:
    Strategies for Utilizing First-Party Data: How to transform your business strategy with accurate and actionable data.

    Insights from Industry Leaders: Experience cutting-edge perspectives that shape successful dealerships today.

    Upcoming Industry Events: Get a sneak peek at our topics for the upcoming Digital Dealer conference in Las Vegas.

    📅 Don't miss out! Stay ahead of the curve by understanding how first-party data can make a real difference in your marketing efforts.

    👥 Join Us! If you’re looking to refine your dealership's marketing strategies and ensure you're using data to its fullest potential, this is the episode for you!

    Connect with Our Speakers:
    April Simmons: https://qrcc.me/s0w1kw1d8eb5
    Sarah Ciociola: https://qrcc.io/sj8vuhr0xkdv
    Hannah Lifson: https://qrcc.io/scrdc1byomzu
    Register for Digital Dealer: https://qrcc.io/sj8wglmgrygy
    BZ Consultants Group: https://qrco.de/bcqqFo
    Apple🎙️ https://apple.co/3DYjWN0
    Spotify 🎧 https://spoti.fi/3DNNgFI
    Youtube ▶️ https://bit.ly/3jDwPoO

    🗣 Engage with Us:
    We want to hear from you! If you find this discussion helpful, please give us a like 👍, subscribe for more insights into the automotive industry, and hit the bell icon 🔔 to stay updated on our latest episodes!


    📌 Chapters:

    Introduction (00:00:00)
    The Importance of Personalization (00:00:31)
    Personalized Messaging in Automotive (00:02:15)
    Building Trust Through Personalization (00:03:57)
    Understanding Customer Journey (00:07:50)
    Auditing Marketing Efforts (00:09:39)
    Challenges of Data Management (00:12:11)
    Leveraging First-Party Data (00:16:48)
    The Amazon Experience Comparison (00:17:53)
    Creating a Communication Hub (00:20:22)
    Digital Dealer Presentation Announcement (21:35)
    Clarification on Event Timing (21:51)
    Understanding CDPs in Automotive Marketing (22:12)
    The Importance of Actionable Data (24:07)
    Focus on Customer Retention (25:39)
    Lifecycle Marketing Strategies (26:32)
    Engagement Beyond Lead Generation (27:40)
    Critique of Traditional Lead Generation (28:27)
    The Role of Humor in Marketing (30:11)
    Embracing Change in Marketing Strategies (32:11)
    Future Trends in Automotive Marketing (33:28)
    Electric Vehicle Data Insights (34:43)
    Final Clarifications on Event Details (35:38)
    Lightning Round (36:22)
    The Importance of Collaboration in Automotive Events (00:40:40)
    The Value of Personalities in the Automotive Industry (00:41:31)
    Problem-Solving in Automotive (00:42:38)
    The Dynamic Nature of Automotive Work (00:43:17)
    Event Promotion and Conclusion (00:43:51)

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    45 mins
  • Data Privacy: Innovation or Barrier in Auto?
    May 23 2024

    🚗💡 Episode Overview:

    Welcome to another compelling episode of "Facts Not Feelings." Join host Brooke Furniss as she dives into the vital topic of consumer data privacy in the automotive industry with experts Boyd Stough, Tom Kline, and Zach Billings. Explore the complexities of data privacy laws, their impact on innovation, and how compliance can be turned into a strategic business advantage.


    🔍 What You'll Learn:

    1. The Importance of Data Privacy Compliance: Understand why robust data privacy practices are essential not only for legal compliance but also for building consumer trust.
    2. Balancing Compliance and Flexibility: Insights on how automotive dealers can navigate the tricky waters of compliance while ensuring business flexibility and growth.
    3. Technology as a Trust Builder: Learn how technological tools, like privacy banners, can be leveraged to enhance customer relationships and loyalty in a privacy-conscious world.


    🗣 Engage with Us:

    We want to hear from you! If you find this discussion helpful, please give us a like 👍, subscribe for more insights into the automotive industry, and hit the bell icon 🔔 to stay updated on our latest episodes!

    Connect 🔗
    Boyd Stough: https://qrcc.me/scide6vxowki
    Tom Kline: https://qrcc.me/s0w1om8hix74
    Zach Billings: https://qrcc.me/s72ev2vrznl9?s
    BZ Consultants Group: https://qrco.de/bcqqFo
    Apple🎙️ https://apple.co/3DYjWN0
    Spotify 🎧 https://spoti.fi/3DNNgFI
    Youtube ▶️ https://bit.ly/3jDwPoO

    📌 Chapters:
    0:00 - Introduction
    2:03 - Unpacking Data Privacy Misconceptions
    4:49 - Balancing Compliance with Flexibility
    9:34 - Navigating Compliance: Impact on Dealership Marketing
    16:38 - Protecting Dealer Data: Practical Steps and Legal Insights
    23:11 - Cutting Through Compliance Fear: Real Strategies
    32:09 - Navigating Compliance to Enhance Customer Trust
    38:34 - Future-Proofing Dealerships in a Cookie-less World
    44:14 - Leveraging Compliance for Consumer Trust and Loyalty
    46:35 - Best Practices for Data Protection in Dealerships
    51:35 - Innovative Compliance Strategies for Dealerships
    57:01 - Lightning Round: Insights and Quick Connections

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    1 hr and 5 mins
  • Skyrocket Profits: Auto Tech & Vendor Tactics 🚀
    May 16 2024

    Join us in this dynamic episode of "Facts Not Feelings" as host Brooke Furniss and guest Giancarlo Montenegro, Director of Marketing Technology at Castle Automotive Group, dive deep into the transformative impact of technology in the automotive industry. Explore crucial topics such as the importance of vendor agnosticism, the significant costs associated with slow adoption of new technologies, and practical strategies for integrating cutting-edge innovations.


    👉 Key Highlights:

    • Vendor Neutrality: Understand why impartial partnerships are essential for dealership success, leading to more ethical business practices and better technology outcomes.
    • Adoption Speed: Discover how swiftly embracing new adtech and martech can prevent your dealership from falling behind and enhance market competitiveness.
    • Navigating Change: Learn from Giancarlo's insights on overcoming internal resistance and fostering a culture ready for technological advances.

    🗣 Engage with Us:

    • What strategies do you use to integrate new technologies in your dealership? Comment below to share your experiences.
    • If you find this discussion helpful, please give us a like, 👍 subscribe for more automotive industry insights, and hit the bell icon 🔔 to get notified about our latest videos!

    Connect 🔗
    Giancarlo Montenegro: https://qrcc.me/sb4fots9v84q
    BZ Consultants Group: https://qrco.de/bcqqFo
    Apple🎙️ https://apple.co/3DYjWN0
    Spotify 🎧 https://spoti.fi/3DNNgFI
    Youtube ▶️ https://bit.ly/3jDwPoO

    📌 Chapters:
    0:00 - Intro: Setting the Stage for Innovation
    1:53 - Understanding Vendor Agnosticism: Trust & Transparency in Auto Marketing
    7:50 - Exploring Ad Tech Gains: Boost Competitiveness & Engagement
    12:07 - Innovative Auto Tech: Tools to Test Now
    17:30 - Exploring Cutting-Edge Auto Marketing Tools
    20:10 - Overcoming Resistance to New Tech in Auto
    25:49 - Mastering Vendor Agnosticism & Partnerships
    30:23 - Future of Auto Marketing: Tech Evolution & Strategy
    32:47 -Proactive Tech Testing: Where to Start & Network Benefits
    37:39 - Impact of Emerging Vehicle Tech on Dealers
    42:25 - Enhancing Dealership Experience with Tech
    45:28 - Quickfire Q&A with Giancarlo Montenegro: Insights & Fun Facts

    Show more Show less
    51 mins

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