Summary Tim Rood, co-founder of Impact Capitol DC, discusses his product called Alfred, which uses generative AI to provide real estate and mortgage professionals with valuable insights and content.

Alfred can generate newsletters, answer questions, and provide market analysis. Rood highlights the potential use cases for loan officers, such as sourcing referral relationships and helping clients find affordable housing options.

He also emphasizes the importance of staying informed in the industry and the value of having a tool like Alfred to streamline the process.

Rood mentions the possibility of integrating Alfred into loan officer portals and providing customers with access to the platform. Takeaways Alfred, powered by generative AI, is a valuable tool for real estate and mortgage professionals

Loan officers can use Alfred to source referral relationships and create content for their clients

Alfred can provide market analysis, answer questions, and generate newsletters

Staying informed in the industry is crucial, and Alfred helps streamline the process

Integrating Alfred into loan officer portals and providing customers with access can enhance the customer experience Chapters 00:00 Introduction and Background 06:31 The Birth of Alfred 12:12 Expanding Housing Options with Alfred 15:30 Empowering Loan Officers with Alfred

Summary

In this episode of FinTech Fridays, Brian Vieaux interviews Matt Marx, the founder of eVocalize.

They discuss eVocalize's journey and its mission to automate highly sophisticated, high-performance marketing programs for local businesses in the real estate and mortgage industries.

They explore the changing landscape of lead generation and the need for digital strategies.

Matt explains how eVocalize's platform helps loan officers build a community of prospective home buyers and leverage data to deliver the right content at the right time. The conversation highlights the scalability of eVocalize's platform for different sizes of originators.

Takeaways

• eVocalize aims to automate highly sophisticated, high-performance marketing programs for local businesses in the real estate and mortgage industries.
• Lead generation is changing, and eVocalize provides a solution for empowering the industry to generate their own leads and reduce reliance on third parties.
• eVocalize's platform allows loan officers to quickly and easily run marketing programs across various channels, leveraging data and automation.
• The scalability of eVocalize's platform makes it suitable for both large and small originators in the mortgage industry.

Chapters

00:00 Introduction

00:58 Matt's Journey and the Start of eVocalize

05:10 eVocalize's Traction in the Mortgage Industry

08:22 Lead Generation and the Changing Landscape

12:05 Understanding eVocalize's Marketing Programs

14:38 Use Case: Building a Community of Prospective Home Buyers

23:24 Scalability for Different Sizes of Originators

26:01 How to Connect with eVocalize

Episode Title: The Great POS Debate: Big POS vs. Other POS

Episode Overview:

Welcome back to Fintech Fridays, the podcast where we dive into all things fintech with a twist of humor! In this special episode, we bring you a hilarious yet insightful debate that pokes fun at the big players in the mortgage industry. Join our host Brian as he moderates a lively debate between two industry characters: "The Big POS Guy" and "The Other POS Guy."

Brian is joined by Matt and Jerry from Mortgage Automation Technologies, who have been making waves on LinkedIn with their entertaining and informative content. They share how their characters, Big POS Guy and Other POS Guy, came to life and have become beloved by their audience.

The debate kicks off with Big POS Guy and Other POS Guy tackling questions about their point-of-sale systems, data security, customer support, and scalability. Big POS Guy touts innovative features and customer-centric policies, while Other POS Guy humorously defends his old-school methods and long-term contracts.

As the debate unfolds, the characters take playful jabs at each other, revealing the quirks and pitfalls of larger technology companies in the mortgage industry. It's a battle of wit, charm, and a fair share of cheeky commentary.

Whether you're a mortgage professional, a fintech enthusiast, or just in need of a good laugh, this episode has something for you. So tune in, cast your vote on who won the debate, and enjoy the banter between Big POS Guy and Other POS Guy on this unforgettable episode of Fintech Fridays!

Tune in on LinkedIn, Spotify, YouTube, or wherever you get your podcast episodes. Don't forget to follow Mortgage Automation Technologies on LinkedIn to keep up with Matt and Jerry's latest antics.

Summary

Uday Devalla, CTO at Sagent, discusses the current landscape of mortgage servicing and the need for modernization.

He introduces Sagent's future state platform, Dara, which is an end-to-end servicing platform that aims to change the industry.

Uday emphasizes the importance of a single platform that provides a real-time, seamless experience for both consumers and operators.

He also highlights the role of AI and machine learning in improving efficiency and engagement in servicing. Uday shares that Sagent serves a range of customers, from large servicers like Mr. Cooper to smaller institutions, and that their platform benefits all clients regardless of size.

He concludes by discussing the future of servicing and the need for platforms that can adapt quickly to regulatory and market changes.

Keywords

mortgage servicing, modernization, Dara, end-to-end platform, consumer engagement, AI, machine learning, efficiency, retention, scalability

Takeaways

The mortgage servicing industry is experiencing growth and consolidation, with private lenders acquiring pools of MSRs.

Sagent's Dara platform aims to modernize the servicing industry by providing an end-to-end platform that offers a seamless, real-time experience for consumers and operators.

Consumer engagement is crucial in servicing, and Sagent focuses on creating a modern, digital experience that allows consumers to self-serve and offers opportunities for cost savings, additional services, and retention.

Sagent serves a range of customers, from large servicers to smaller institutions, and their platform benefits all clients regardless of size.

AI and machine learning play a significant role in Sagent's platform, enabling predictive models, document classification and extraction, and automation.

The future of servicing lies in platforms that can adapt quickly to regulatory and market changes, providing efficient and personalized experiences for consumers and operators.

Titles

The Importance of Consumer Engagement in Servicing

Serving a Range of Customers with Sagent's Scalable Platform

Sound Bites

"The servicing industry needs to change, it needs to modernize."

"It's a single source of truth for the entire process end-to-end."

"Consumer engagement drives cost savings, additional services, and retention."

Chapters

00:00 Introduction and Background

04:47 The Importance of a Single Platform in Servicing

10:39 Driving Engagement and Retention in a Changing Market

15:49 AI and Machine Learning in Servicing

Summary

In this episode, Brian Vieaux interviews Al Pitzner, the managing director and co-founder of Conforma Compliance Group.

They discuss the importance of compliance consulting in the fintech industry and the need for expert resources in a challenging business environment.

Al shares his journey to founding Conforma and the different engagement dynamic as a consultant partner.

They also explore the top compliance issues in the industry, including fair lending and state enforcement.

The conversation highlights the role of compliance in evaluating and implementing technology, with a focus on social media monitoring and consumer-facing tools.

The episode concludes with information on how to contact Conforma Compliance Group.

Takeaways

• Compliance consulting is crucial in the fintech industry, especially in a challenging business environment.
• Engaging with compliance consultants provides access to expert resources and a different perspective on compliance issues.
• Top compliance issues include fair lending and state enforcement, which require attention and proactive measures.
• Compliance plays a significant role in evaluating and implementing technology, particularly in areas such as social media monitoring and consumer-facing tools.

Chapters

00:00 Introduction and Background

02:26 The Need for Compliance Consulting

03:03 The Journey to Conforma Compliance Group

04:05 The Different Engagement Dynamic as a Consultant

05:10 Top Issues in Compliance Today

08:22 Challenges and Trends in Compliance

09:23 State Enforcement as a Major Risk

10:05 Engagement with New Companies in the Industry

11:21 The Role of Compliance in Technology Evaluation

12:41 Compliance Considerations for Technology Implementation

15:22 The Importance of Social Media Monitoring

19:59 Insights from Evaluating FinLocker

23:01 The Intersection of Tech and Compliance

25:10 Contacting Conforma Compliance Group

26:00Conclusion

Summary

Snap is a data and workflow company focused on re-engineering commodity products in the mortgage space.

Their core focus is on driving costs down and delivering savings to end users. They started with the flood product and have plans to expand into fraud tools and loan analytics.

Their target customers are mortgage companies, and they aim to reduce costs for lenders through their efficient data stack and automation.

Snap's strategy is to disrupt the status quo and offer better alternatives at a better price. They can be contacted through their website or via email.

Takeaways

• Snap is focused on re-engineering commodity products in the mortgage space to drive costs down and deliver savings to end users.
• Their initial focus is on the flood product, but they have plans to expand into fraud tools and loan analytics.
• Snap's target customers are mortgage companies, and they aim to reduce costs for lenders through their efficient data stack and automation.
• Their strategy is to disrupt the status quo and offer better alternatives at a better price.

Chapters

00:00 Introduction and Overview

00:55 Snap's Core Focus: Re-engineering Commodity Products

04:09 Integration with Encompass

05:35 Future Markets: Fraud and Loan Analytics

06:47 Target Customers: Mortgage Companies

07:06 Cost Reduction for Lenders

09:43 Snap's Approach: Innovation and Disruption

11:09 Opportunity to Reduce Costs in Mortgage.

12:08 Contact Information

12:49 Closing Remarks

Summary Brandon Spriggs, co-founder of SurveyLoop, joins Brian Vieaux on FinTech Fridays to discuss the importance of online reputation and the power of customer feedback. SurveyLoop is an easy-to-use platform that allows businesses to collect real-time feedback and leverage it for marketing purposes. The conversation covers the implementation process, the benefits of collecting feedback beyond the post-close stage, and the role of social proof in building trust. The episode concludes with takeaways on how businesses can use SurveyLoop to improve their online reputation and customer experience. Chapters 00:00 Introduction to SurveyLoop and Brandon Spriggs 03:23 The Importance of Online Reputation 04:20 Overview of SurveyLoop 07:21 Ease of Use and Implementation 09:42 Benefits of Real-Time Feedback 11:11 Expanding Survey Usage Beyond Post-Close 13:57 Leveraging Customer Feedback for Marketing 15:19 The Power of Social Proof 20:01 Conclusion and Takeaways

Summary Ryan Sandler, the founder and CEO of TrueWork, discusses the lack of transparency and privacy in sharing personal financial data, particularly in income verification.

He shares his aha moment when he discovered the extent of data sharing and the need for a solution.

TrueWork's platform enables secure access to employment income data, providing a seamless experience for both lenders and consumers.

Sandler explains the waterfall process of income verification and the importance of automation in streamlining the process.

He also discusses the company's near-term roadmap, including expansion into other verticals, and their future plans of bringing other data assets onto the platform. Takeaways The lack of transparency and privacy in sharing personal financial data is a significant problem in income verification.

TrueWork's platform enables secure access to employment income data, streamlining the verification process for lenders and providing a seamless experience for consumers.

Automation plays a crucial role in speeding up income verification and reducing the time and effort required from both lenders and consumers.

TrueWork has plans to expand into other verticals, such as tenant screening, auto lending, personal lending, background checks, insurance, and government agencies. Chapters 00:00 Introduction 00:45 The Problem of Transparency and Privacy in Sharing Personal Financial Data 05:19 Enabling Secure Access to Employment Income Data 07:20 The Consumer Experience on the TrueWork Platform 09:13 The Waterfall Process of Income Verification 11:28 The Importance of Automation in Income Verification 15:40 Near-Term Roadmap: Expanding to Other Verticals 19:24 Closing Remarks