Episodes

  • Reducing Response Times (without breaking the bank)

    Reducing Response Times (without breaking the bank)
    Oct 10 2023

    Hosted on Acast. See acast.com/privacy for more information.
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    22 mins
  • Nurturing New Leadership: Supporting a Team Leader Transitioning from an Agent Role

    Nurturing New Leadership: Supporting a Team Leader Transitioning from an Agent Role
    Oct 3 2023
    In this episode of "Get CXy with Sezi," your host, Sarah, delves into a topic that's often on our minds but not always executed effectively: helping individuals transition from the role of a customer service agent to a customer service leader.

    Hosted on Acast. See acast.com/privacy for more information.
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    15 mins
  • Get CXy with Sezi

    Get CXy with Sezi
    Oct 3 2023

    Hosted on Acast. See acast.com/privacy for more information.
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    1 min