Episodes

  • 39. Behind The Bookings: Tech, Trends & What Smart Glamping Operators Are Doing Now

    39. Behind The Bookings: Tech, Trends & What Smart Glamping Operators Are Doing Now
    Apr 1 2026
    What does the future of glamping and unique hospitality really look like? In this episode, Sarah Riley speaks with Nathan Mayfield, President of ResNexus, about the major trends shaping the future of glamping, campgrounds, and unique stays… from AI and automation to guest expectations, direct bookings, data, and digital marketing. With years of experience and a broad view across the hospitality sector, Nathan shares the kinds of insights operators rarely get to see from inside just one business. This is a valuable conversation for anyone who wants to understand not just what is changing, but what actually matters. Inside this episode, we explore: How AI is beginning to influence hospitality across guest communication, marketing, pricing, reviews, fraud prevention, and demand forecasting Why social media is becoming the new search engine for travel inspiration What changing guest behaviour and shorter patience levels mean for operators Why direct booking tools, automation and email marketing matter more than ever The growing challenge of tech stack costs and how operators can avoid unnecessary complexity How to use technology to save time behind the scenes while protecting the human side of guest experience What smart businesses are doing now to prepare for the future of outdoor hospitality This episode is full of practical insight, big-picture thinking, and honest reflections on where the industry is headed next. If you run a glamping site, campground, holiday park, or unique short-stay business, or you simply want to understand where hospitality is heading… this is a conversation worth hearing. Because the future may be more automated… but the best hospitality will still feel deeply human. _________ Nathan Mayfield, President, ResNexus https://www.resnexus.us/ _________ Sarah Riley - Glamping, retreat events, and guest attraction Glamping Academy & Owners Club https://inspiredcourses.com Glamping marketing studio https://inspiredcollectiveltd.com/ __________ The Glamping Show Americas, Denver, Colorado https://www.glampingshow.us info@glampingshow.us Join us at the next show in Colorado!
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    46 mins
  • 38. From Backyard Tent to Thriving Brand: The Monument Glamping Story

    38. From Backyard Tent to Thriving Brand: The Monument Glamping Story
    Mar 1 2026
    In this episode, Sarah Riley talks with Chris Jeub of Monument Glamping… a familiar name in the industry and one of the early voices helping landowners turn beautiful properties into outdoor hospitality businesses. Chris shares the remarkable story of how a simple idea in 2019, of moving his bedroom into a hunting tent during a home remodel, unexpectedly became a fully-fledged glamping operation that now spans two properties and dozens of permitted units. Together, Sarah and Chris dive into the realities behind building a glamping business from scratch: navigating county regulations, dealing with neighbour complaints, expanding with container homes, and turning backyard tents into a six-figure enterprise. Chris also explains the powerful mindset shift that allowed him to reposition his offering, double his nightly rates, and transform Monument Glamping into an experience-led brand rooted in reconnection and simplicity. If you're curious about organic growth, overcoming regulatory hurdles, or how everyday landowners can create profitable, meaningful glamping stays, this episode is packed with honest insights, hard-earned lessons, and plenty of inspiration. More Information: Chris Jeub - Monument Glamping and Your land Is Gold Skool Email: chrisjeub@gmail.com Website: https://monumentglamping.com/ _________ Sarah Riley - Glamping, retreat events, and guest attraction Glamping Academy & Owners Club https://inspiredcourses.com Glamping marketing studio https://inspiredcollectiveltd.com/ __________ The Glamping Show Americas, Denver, Colorado https://www.glampingshow.us info@glampingshow.us
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    1 hr and 8 mins
  • 37. How to Use Other People's Money to Build Your Dream Business

    37. How to Use Other People's Money to Build Your Dream Business
    Feb 1 2026
    In this episode, Sarah Riley talks with Tyler Watts, a civil engineer turned real estate developer who's transformed raw land into thriving outdoor hospitality businesses, using creativity, strategy, and seller financing instead of deep pockets. Tyler shares how he scaled from single-family homes to multi-million-dollar apartment portfolios, then pivoted into glamping and RV resorts... all while leveraging partnerships, other people's capital, and a clear vision for long-term growth. Disclaimer: The information in this podcast is for educational and informational purposes only and is not financial advice. We are not financial advisors. Please consult with a professional to determine what may be best for your individual needs. In this episode, you'll learn: How to use seller financing and creative funding to grow your glamping or hospitality business. The skills you need to be good at attracting the right seller and sealing the deal. The power of combining RV, cabins and glamping units in one destination. Why diversification and design-thinking are reshaping the outdoor hospitality market. And how to turn a small idea... and someone else's capital... into a dream project that guests can't stop talking about. This is an inspiring, practical episode that proves you don't need to be rich to build something remarkable... you just need to be resourceful. More Information: Tyler Watts - Broad River Campground, North Carolina Email: tyler@studentrental.net Website: https://broadrivercampgroundnc.com/ _________ Sarah Riley - Glamping, retreat events, and guest attraction Glamping Academy & Owners Club https://inspiredcourses.com Glamping marketing studio https://inspiredcollectiveltd.com/ __________ The Glamping Show Americas, Denver, Colorado https://www.glampingshow.us info@glampingshow.us
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    58 mins
  • 36. Building a Glamping Brand with Soul: The Story of Walden Retreats

    36. Building a Glamping Brand with Soul: The Story of Walden Retreats
    Jan 1 2026
    Today, we're stepping into the world of Walden Retreats, a breathtaking riverside escape in the Texas Hill Country that reimagines what it means to live well, simply, and with intention. Inspired by Henry David Thoreau's timeless work Walden, this is a place where luxury meets philosophy, and where the modern traveler can pause, breathe, and reconnect with what truly matters. Thoreau spent two years in a cabin by Walden Pond, exploring what it meant "to live deliberately." His reflections on simplicity, self-sufficiency, and harmony with nature became a cornerstone of American thought, and today, that same spirit echoes through the vision of my guest, Blake Smith, founder of Walden Retreats. Blake and his wife have created more than a destination... they've built a living philosophy. A place that reminds us that great hospitality isn't about building the most luxurious property… it's about building the most intentional one. A space where guests aren't just offered comfort, but clarity. Not just an escape, but a return... to themselves, to stillness, to meaning. In this episode, we explore how Blake turned an idea rooted in literature and mindfulness into an extraordinary guest experience. We talk about the power of defining your mission, vision, and values, and how that foundation can shape every decision, from design to guest experience to long-term success. If you've ever wondered how to build a brand that feels as good as it looks, or how to infuse your glamping or retreat business with soul, you're going to love this episode. More Information Blake Smith, Walden Retreat Website: https://waldenretreats.com/ Email: reservations@waldenretreats.com _________ Sarah Riley - Glamping, retreat events, and guest attraction Glamping Academy & Owners Club https://inspiredcourses.com Glamping marketing studio https://inspiredcollectiveltd.com/ __________ The Glamping Show Americas, Denver, Colorado https://www.glampingshow.us info@glampingshow.us
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    47 mins
  • 35. From Bare Ground to Welcoming Guests in Just Four Months - A Glamping Owners Story

    35. From Bare Ground to Welcoming Guests in Just Four Months - A Glamping Owners Story
    Dec 1 2025
    What does it really take to build an outdoor hospitality business from the ground up, and do it in record time… even with a full-time job? In this episode, we sit down with the founders of Nature Nook Acadia, who went from a construction site to hosting their very first guests in less than four months. They share the behind-the-scenes reality: the long days of building, the unexpected challenges, the trade-offs and tough decisions, and the exhilarating moment when the first guests finally arrived. This is a story of determination, resourcefulness, and a vision brought to life at speed… through effective project management and a bit of good old-fashioned luck! If you've ever dreamed of creating your own guest retreat, or you're curious about what happens when passion meets pressure, you won't want to miss this inspirational conversation. More Information: Edoardo Centioni, Nature Nooks Acadia https://naturenooksacadia.com/ https://www.instagram.com/naturenooksacadia/ @naturenooksacadia _________ Sarah Riley - Glamping, retreat events, and guest attraction Glamping Academy & Owners Club https://inspiredcourses.com Glamping marketing studio https://inspiredcollectiveltd.com/ __________ The Glamping Show Americas, Denver, Colorado https://www.glampingshow.us info@glampingshow.us
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    54 mins
  • 34. Behind the Scenes at Glamping Show Americas: Lessons, Laughter, and Game-Changing Ideas

    34. Behind the Scenes at Glamping Show Americas: Lessons, Laughter, and Game-Changing Ideas
    Nov 1 2025
    What really happens when the glamping industry's brightest minds, boldest creators, and most passionate operators come together in one place? In this lively and insightful episode, Sarah Riley and Steph Curtis-Raleigh relive the energy and inspiration of Glamping Show Americas, sharing their favourite moments, key takeaways, and the behind-the-scenes stories you didn't see on stage. From Bolt Farm Treehouse's insider tips and Camp Ferncrest's creative financing breakthroughs, to AI-driven guest experiences and even a few hilarious "what not to do" moments (yes, drones and robotic dogs make an appearance!), this conversation captures the innovation, community, and creativity shaping the future of unique hospitality. Expect laughter, honesty, and ideas you'll want to steal for your own business, all wrapped in the warmth of two friends reflecting on an unforgettable event and what's next for glamping in 2025. Listen if you want to: Learn what's really working for glamping and retreat operators right now Discover new trends in funding, guest experience, and technology Feel re-energised about your own hospitality project Get a sneak peek at what's next for Glamping Show Americas More Information: The Glamping Show Americas, Denver, Colorado https://www.glampingshow.us info@glampingshow.us __________ Steph Curtis-Raleigh Upgrade Publishing and Eco-Resort Network https://www.ecoresort.network/ __________ Sarah Riley - Glamping, retreat events, and guest attraction Glamping Academy & Owners Club https://inspiredcourses.com Glamping marketing studio https://inspiredcollectiveltd.com/ __________ Intro credit: Chris Jeub, Glamping Guy, YouTube Individual credits: Brendan Riley, Marmora Retreat, Kyle - Virgin Islands, Kristy - Okanagan Vallley
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    47 mins
  • 33. How Furniture Shapes Connection, Storytelling and an improved customer experience

    33. How Furniture Shapes Connection, Storytelling and an improved customer experience
    Oct 1 2025
    Today, we uncover a detail many overlook, but one that has the power to transform your guest experience... furniture and layout design. My guest, Mike Waring, founder of Mustang Home Goods, blends Japanese joinery, North American architecture, and timeless craftsmanship to create sustainable, ergonomic, and story-driven furniture perfect for glamping sites and boutique retreats. You'll hear: How Mike's journey from the Navy to furniture design shaped his philosophy of "design as an experience." Why conversational spacing and thoughtful layouts build deeper guest connections. How sustainability, craftsmanship, and even the golden ratio can elevate your spaces and your brand. Whether you're launching your very first glamping site or refining a long-standing resort, this episode is packed with inspiration and practical ideas to help you create unforgettable guest moments. And if you're attending The Glamping Show Americas on 29th September, be sure to stop by and meet Mike, who would love to help you design a space that delights your guests. More Information: Mike Waring – Mustang Home Goods https://www.mustanghomegoods.com/ mike@mustanghomegoods.com 505-418-8070 _________ Sarah Riley - Glamping, retreat events, and guest attraction Glamping Academy & Owners Club https://inspiredcourses.com Glamping marketing studio https://inspiredcollectiveltd.com/ __________ The Glamping Show Americas, Denver, Colorado https://www.glampingshow.us info@glampingshow.us
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    47 mins
  • 32. Beyond Glamping Industry Data: Designing Travel That Heals, Connects, and Lasts

    32. Beyond Glamping Industry Data: Designing Travel That Heals, Connects, and Lasts
    Sep 1 2025
    What if the future of travel isn't about going farther, but going deeper? In this thought-provoking episode, we explore the shift from surface-level escapes to soul-nourishing journeys and experiences that reconnect us to people, place, and purpose. Joining me is Whitney Scott, strategist and co-founder of Walden Insights. Whitney helps hospitality leaders navigate toward regenerative intelligence: a forward-thinking approach that weaves sustainability with story, and design with deeper meaning. Together, we unpack what it means to build travel experiences that don't just impress but truly resonate. From redefining luxury to regenerating the land, we explore how hospitality brands can lead with integrity, longevity, and soul. Whether you're building a retreat, evolving your glamping business, or reimagining what your guests really want, this episode will inspire you to create with more intention, and design from the start with the future in mind. More Information: Whitney Scott, Walden Insights https://waldeninsight.com/ Sarah Riley: Startup Support- Glamping Business and Retreat Events - The Glamping Academy https://glamping.academy hosted by https://www.inspiredcoursesvip.com/ The Glamping Show Americas, Denver, Colorado https://www.glampingshow.us info@glampingshow.us
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    58 mins