Episodes

  • Hiring for Skills with Mark Smith

    Hiring for Skills with Mark Smith
    Aug 1 2024
    In episode 159, Coffey talks with Mark Smith about employers’ shift towards skills-first hiring. They discuss the evolution of applicant evaluation to skills-first hiring; the diminishing relevance of college degrees in hiring; the importance of soft skills in employee retention; the process of developing a skills-based hiring approach; the use of assessments and structured interviews in hiring; preventing cheating in skills assessments; and the ethical considerations of candidate projects or role-play assessments.Mark Smith best-selling book “A Better Choice: The Manager’s Guide to Skills-First Hiring.” https://a.co/d/hTK228B Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Mark Smith, Ph.D., is a distinguished HR expert and the Principal Consultant at A Better Choice Hire, specializing in candidate assessments. He is the author of the recent best-selling book, “A Better Choice: The Manager’s Guide to Skills-First Hiring.”With a Ph.D. in Industrial-Organizational Psychology from the University of South Florida, Mark has dedicated his career to advancing hiring practices and talent management strategies. Named one of the top 50 HR Professionals and Leaders of 2024, he also serves on the Advisory Board for Xobin.Mark's innovative approaches to candidate assessment and his extensive experience in HR assessments and validation have earned him a reputation as a leader in the field. He presented expert testimony about skills-based hiring to the U.S. House Committee on Education and the Workforce and has collaborated with the National Academy of Science on the future of work.In addition to his consulting work with various organizations, Mark has made significant contributions to HR research and certification exams for HR professionals. His primary focus is helping companies stay competitive by hiring the right people.Beyond his professional achievements, Mark is also an accomplished ballroom dancer alongside his wife, Kira. They have reached the Gold level at Arthur Murray Dance and have performed in the Nutcracker and Don Quixote with the Virginia Ballet Company. Originally from Kalamazoo, Michigan, Mark brings a unique blend of scientific rigor, creative problem-solving, and passion for human potential to all his endeavors.Mark Smith can be reached atwww.abetterchoicehire.comwww.linkedin.com/in/mark-smith-ph-d-1776201a8About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Implement a skills-first hiring approach that focuses on evaluating candidates' actual abilities rather than relying solely on credentials or experience.2. Develop structured interview processes and utilize appropriate assessment tools to effectively measure both technical and soft skills.3. Design ethical and time-efficient methods for final candidate evaluation, such as brief role-play assessments, to make informed hiring decisions without exploiting candidates' time.
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    42 mins
  • HR News: It's All About Engagement with Ashley Smalley

    HR News: It's All About Engagement with Ashley Smalley
    Jul 25 2024
    In episode 158, Coffey talks with Ashley Smalley about recent HR trends and news items related to employee engagement and workplace culture. They discuss Gallup's global survey on gender differences in employee engagement; the importance of leadership communication and employee feedback; the concept of "personality hires" and its potential drawbacks; productivity anxiety among employees; and the dangers of making broad generalizations about demographic groups in the workplace.Links to stuff they talked about are on our website at https://goodmorninghr.com/EP158 and include the following topics:Women's Engagement Advantage Disappears in Leadership Roles 42% of Employee Turnover Is Preventable but Often IgnoredWhat's a personality hire? Here's the value they bring to the workplace Have we entered an era of ‘toxic productivity’? Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Ashley Smalley is the Founder of Smalley Consulting, a certified human resources professional, a trusted consultant, and an adept facilitator in the workplace culture sphere. Her passion is for people to enjoy their work because they enjoy the people with whom they work, and she accomplishes this with her talent for tailored leadership and people development strategies.Her eclectic work experience from retail, local government, oil and gas, and the local church has given her a unique perspective on people in the workplace, regardless of industry. She uses that perspective to bring practical teaching that can be utilized immediately.Ashley Smalley can be reached atSmalley Consulting WebsiteFollow Ashley on LinkedIn Follow Ashley on FacebookFollow Ashley on InstagramFollow Ashley on YoutubeAbout Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Develop effective communication strategies and feedback mechanisms to increase employee engagement and reduce turnover.2. Evaluate hiring practices to balance personality fit with necessary skills and consider the impact on existing team dynamics.3. Implement individualized approaches to employee management, avoiding generalizations based on demographics and focusing on understanding each employee's unique needs and motivations.
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    39 mins
  • Evolving from Business Partner to Trusted Advisor with Kristine Conway

    Evolving from Business Partner to Trusted Advisor with Kristine Conway
    Jul 18 2024
    In episode 157, Coffey talks with Kristine Conway about the evolution of HR roles from generalists to business partners to trusted advisors. They discuss the difference between “business partners” and “trusted advisors;” the importance of resilience and emotional intelligence; developing listening and coaching skills; building relationships to establish trust; and growing from transactional to relationship-based interactions.Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Kristine is a visionary in the process of guiding leaders to become more effective by shifting from 'fixing problems' to 'facilitating solutions'. With a foundation in change management and emotional intelligence models, she offers a fresh perspective to HR executives and organizations who aim to contribute at their highest level. Kristine's unconventional 'stop fixing' philosophy stands out, emphasizing the power of facilitation in achieving lasting solutions while humanizing work-culture. Her focus on creating effective and sustainable solutions resonates with HR professionals seeking lasting organizational change.Backed by her expertise in change management and emotional intelligence, Kristine helps leaders increase self-awareness and remove barriers to success.With over 20 years of experience, Kristine has excelled in organizations with revenues ranging from 60 million to 9 billion across industries like software development, aerospace, finance, and healthcare.Kristine advances leaders through one-on-one coaching, leadership development programs, ICF accredited coaching education, and online courses, ensuring tailored solutions for each HR executive's unique needs.Kristine is passionate about developing leaders who can remove barriers and maximize their teams' contributions, recognizing this as the most significant asset a leader can bring to an organization.She holds a master’s degree in management and administrative sciences with a concentration in Organizational Behavior and Executive Coaching from the University of Texas at Dallas. Kristine is also a certified Professional Certified Coach (PCC) by the International Coaching Federation. Effective Focus, Inc. is also an education provider for SHRM, HRCI, and ICF.Kristine Conway can be reached athttps://effectivefocusinc.com/https://thewellequippedcoach.com/landing-pagehttps://www.linkedin.com/in/kristineconwayAbout Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Develop resilience and emotional intelligence to become a more effective HR practitioner.2. Practice active listening and coaching techniques to better support and guide employees and leaders.3. Cultivate relationships with key stakeholders to transition from transactional interactions to becoming a trusted advisor.
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    37 mins
  • People First, Profits Follow with Dee Maddox

    People First, Profits Follow with Dee Maddox
    Jul 11 2024
    In episode 156, Coffey talks with Dee Maddox about the business impact of “putting people first.”They discuss the meaning of a “people-first” approach; balancing people-first practices with business objectives; common mistakes companies make in implementing people-first strategies; the consequences of neglecting people in favor of processes; the concepts of reboarding and retooling employees; and the importance of trust and open communication in organizations.Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:DeAdrian "Dee" Maddox, the Chief Excellence Officer (CEO) of DMX Consulting, LLC, is a skilled human resource professional with over 20 years of experience. She is passionate about putting the 'H.U.M.A.N.' back into human resources to assist businesses in achieving their objectives. Dee is not only a consultant but also an accomplished trainer, sought-after public speaker, published author, and regular podcast guest. She has received recognition for her achievements, including being named one of the 2023 Your Hour, Her Power Women's History Month Honorees, the 2022 Junior League of Collin County Volunteer of the Year, and graduating from Leadership Frisco Class XXIV in 2021. She is an active member of NSA North Texas and DallasHR.Dee holds a bachelor's degree in Business from the University of Alabama at Birmingham and an MBA from George Washington University. Her personalized approach to her work is well-known, and her clients and colleagues describe her as a skilled and knowledgeable professional who always strives to understand each business's unique needs and prioritize people over processes to enhance the employee experience.Originally from Birmingham, Alabama, Dee lives in Frisco, Texas, with her family. She enjoys serving the community, traveling, and watching old movies.Dee Maddox can be reached at:https://deemaddoxconsulting.com https://www.linkedin.com/in/deemaddox https://twitter.com/dmxconsulting1 https://www.facebook.com/dmxconsulting1 https://www.instagram.com/dmxconsulting About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: Implement active listening and understanding practices to align individual needs with organizational goals.Develop strategies for regular reboarding and retooling of employees to keep them updated on organizational changes.Foster a culture of trust and psychological safety where employees feel empowered to voice concerns and contribute to process improvements.
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    33 mins
  • Navigating the Freelance Workforce with Tony Buffum

    Navigating the Freelance Workforce with Tony Buffum
    Jul 4 2024
    In episode 155, Coffey talks with Tony Buffum about the evolving freelance workforce and its impact on the labor market.They discuss the growth of the freelance workforce; differences between gig jobs and freelance work; the increasing preference for freelance work among younger generations; the use of platforms like Upwork for accessing diverse talent; the benefits of hiring fractional executives through freelance platforms; and the role of freelancing for retirees and experienced professionals.Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Tony Buffum is VP of HR Client Strategy at Upwork. As a key member of the senior-level executive client strategy team, Buffum is responsible for accelerating growth of current and prospective Upwork enterprise clients, helping them solve HR challenges related to finance, procurement and talent transformation. Buffum is an accomplished HR professional with more than two decades of experience leading global HR teams as well as driving transformational change in company culture, organizational design, performance management, and employee integration and engagement. He joins Upwork following a series of noteworthy leadership positions including chief human resources officer (CHRO) at FLIR Systems, VP of global human resources at STANLEY Security, VP of human resources at Stanley Black & Decker and others. Alongside his role at Upwork, he serves as Chairperson of PEI Human Capital Forum and is the HR Venture Advisor at SemperVirens, an early-stage venture capital fund investing in technology transforming healthcare work and financial wellness. Buffum graduated from Cornell University with a B.S. in Industrial & Labor Relations.Tony Buffum can be reached at https://www.upwork.com https://www.linkedin.com/in/tony-buffum-hrexecutive About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Adapt to the growing freelance workforce by understanding the differences between traditional employees, freelancers, and gig workers, and the specific benefits each type brings to the organization.2.Facilitate effective integration and collaboration by addressing cultural and operational challenges, such as remote work, security protocols, and communication practices.3. Leverage freelance platforms to access diverse talent and meet both short-term project needs and long-term strategic goals, while considering the potential for converting freelancers to full-time roles if appropriate​.
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    44 mins
  • Creating a Consistent Employee Engagement Culture with Michele Haugh

    Creating a Consistent Employee Engagement Culture with Michele Haugh
    Jun 27 2024
    In episode 154, Coffey talks with Michele Haugh about employee engagement and how to enhance it within organizations.They discuss the definition of employee engagement; the importance of operationalizing engagement activities; creating a 12-month roadmap for engagement; the necessity of ongoing leadership training and development; integrating company values into employee experiences; the impact of engagement on retention and productivity; and the common mistakes employers make regarding engagement​.Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Michele Haugh is a seasoned HR expert with decades of experience across various roles, from specialist to senior leadership positions. Transitioning from corporate HR to consulting a decade ago, she co-founded EarlyHR solutions, offering strategic support to over 200 early and growth stage organizations.Recognizing the crucial link between employee engagement and organizational success, Michele introduced EarlyEngage, a subscription-based service focusing on professional development and fostering engagement.With a BS in Business and SPHR certification, Michele is close to finishing a graduate degree in HR and Organizational Development. Her passion lies in promoting inclusive practices, positive leadership, and people-first cultures. She is also the founder of CollabHRate, a thriving HR Consulting Community fostering collaboration and education for external consultants.Outside of work, Michele finds joy in her role as a wife and mother to three children. Her adventurous spirit has led her to live in Bangkok, backpack across Europe, and raft through the Grand Canyon. Yet, she equally treasures quiet moments with her pups, indulging in a good book, and hosting gatherings with loved ones.Michele Haugh can be reached athttps://www.earlyengage.com https://www.earlyhrsolutions,.com https://www.linkedin.com/in/michele-haugh-shrm-scp-401722b https://www.instagram.com/earlyengage About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Implement a structured 12-month roadmap for employee engagement initiatives to ensure consistent and effective planning.2. Integrate company values into all aspects of the employee experience, including recruitment, onboarding, recognition, and accountability.3. Provide ongoing leadership training and development to ensure managers have the necessary skills and support to lead effectively.
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    37 mins
  • What Employers Need to Know About Employee Assessments with Brandon Jordan

    What Employers Need to Know About Employee Assessments with Brandon Jordan
    Jun 20 2024
    In episode 153, Coffey talks with Brandon Jordan about the use of assessments in the employee selection and development process.They discuss the different types of employee assessments available in the market and when each might be appropriate; the right questions to ask assessment providers; types of assessments and what they measure; the potential risks of using only cognitive assessments; three kinds of assessment; how to measure the effectiveness of assessments post-hire; complying with the Uniform Guidelines on Employee Selection Procedures; and the potential for bias in artificial intelligence implementations during the hiring process.Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Brandon is an organizational psychologist and scientist focused on the study of people, attitudes, emotions, and behavior in the workplace. As leader in talent management and organization development functions in practice, he is focused on using practical, applied research and analytics strategies to build data and evidence-based people practices, processes, and tools to strengthen organizations through their workforce. Brandon’s deep areas of specialization and nearly 20 years of experience are primarily focused in employee assessment and employee engagement/experience measurement using psychometrics and people analytics methodology. His passion is to help businesses grow and develop through their people by helping employees 1) build their organization through hiring the right people, 2) the sustained development of the workforce, 3) and building better, high performing organizations through employee listening strategies. Brandon founded Workforce Lifecycle Analytics where he currently leads sales, analytics, and consulting and previously worked for Willis Towers Watson, IBM, Kenexa, and Batrus Hollweg International. Brandon completed his graduate training at the University of Tulsa where he received his M.A. in Industrial and Organizational Psychology and received his B.A. in Psychology from the University of North Texas. Brandon is also a member of the Society for Industrial and Organizational Psychology (SIOP), Society of Human Resource Management (SHRM), DallasHR (Dallas SHRM Chapter), as well as an active researcher in the academic community participating in conferences and studies contributing to scientific research.Brandon Jordan can be reached athttps://workforcelifecycle.com https://www.linkedin.com/in/brandonjordantalent About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the different types of employee assessments and their applicability.2. Understand the importance of validation when using assessments for use in the employment context.3. Evaluate the effectiveness of post-hiring assessments.
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    43 mins
  • Impacting the Community with Great People Practices with Dr. Kenneth Nichols

    Impacting the Community with Great People Practices with Dr. Kenneth Nichols
    Jun 13 2024
    In episode 152, Coffey talks with Dr. Kenneth Nichols about how a company's people practices can positively impact their community.They discuss sustainability and corporate citizenship; the importance of visible leadership in the community; recruitment practices reflecting community diversity; the benefits of local recruiting and training programs; mentorship and coaching for developing employees; and the importance of critical thinking and people skills in the workplace.Good Morning, HR is brought to you by Imperative—Bulletproof Background Checks. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Dr. Kenneth Nichols resides in Fort Worth, TX, where he has cultivated a remarkable career centered on leadership development. His educational journey includes a Master of Business Administration (Human Resource Management) in 2003 and a Doctorate in Business Administration from California Southern University in 2019. In 2021, he further specialized by earning a Ph.D. in Product Management from Capitol Technology University.As the founder of Nichols Leadership, LLC, Dr. Nichols is deeply committed to unlocking the potential of individuals and organizations. In 2021, he expanded his impact by partnering with Leadership Management, Inc. as a franchise owner. His background as a Navy veteran with over 30 years of leadership experience adds a unique perspective to his work. Dr. Nichols served as a Navy Air Traffic Control Officer and Training Officer, collaborating with exceptional men and women worldwide.Mentoring thousands of individuals across diverse backgrounds, Dr. Nichols has covered topics ranging from A to Z, encompassing personal and professional development. His energy, devotion, and unwavering commitment to clients drive measurable improvements. Driven by a passion for lifelong learning, he exemplifies the intrinsic value of education and training and a purpose-driven leadership style that drives attitude and behavior changes internally for sustainable, positive results.Dr. Kenneth Nichols can be reached at https://www.nicholsleadership.com https://www.linkedin.com/in/kennethnichols1 https://twitter.com/nichols_llc https://www.facebook.com/nicholsleadership https://z-p15.www.instagram.com/nicholsleadership About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the importance of integrating community-focused initiatives into corporate practices to build trust and positively impact both the organization and the local community.2. Implement recruitment strategies that reflect the diversity of the community and foster inclusive hiring practices, enhancing both employee satisfaction and community relations.3. Develop mentorship and coaching programs to support employee growth and skill development, ensuring a sustainable and loyal workforce while contributing to the overall health and productivity of the community.
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    35 mins