• Seasonal Strategies for Year-Long Success: Insights from Anchorage Trolley Tours
    Oct 13 2024

    In this episode, Rebekah speaks with Cyrus Aldeman, owner of Anchorage Trolley Tours, about his top strategies for driving bookings year-round in a highly seasonal destination. Cyrus shares his methods for managing inventory and leveraging local partnerships, along with a look at his fine-tuned FareHarbor setup that streamlines operations and captures both online and walk-up sales. If you're looking to keep your business thriving through seasonal shifts, this episode is a must-listen!

    For more tips on managing seasonality, visit our help pages:

    https://compass.fareharbor.com/guides/articles/extend-your-seasonal-operation-into-a-lucrative-business-all-year-long/

    https://help.fareharbor.com/dashboard/availabilities/updating/availability-updater/

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    49 mins
  • Selling Smart: Operator Danny Peg Discusses Scaling Your Business with Affiliate Relationships
    Oct 13 2024

    Join Rebekah and FareHarbor’s Channel Specialist Cameron Heth as they chat with Danny Pegg, owner of Vagabond Cruises and founder of the successful reseller Let’s Book It. In this episode, Danny shares his secrets to successfully reselling other operators' tours through multiple websites across the U.S.. He offers real-world strategies for operators looking to grow their business and revenue through affiliate marketing. Plus! Discover how he optimized partnerships on the FareHarbor Distribution Network to boost sales and expand into new cities — and learn how you can do the same.


    Learn more about reselling in our help pages:
    https://compass.fareharbor.com/partners/fareharbor-distribution-network/

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    58 mins
  • Exclusive Look: Zack Feld Discusses FareHarbor’s New Product Evolution
    Oct 13 2024

    This season’s opening episode highlights how operators can grow their business leveraging FareHarbor's diverse product lineup. Rebekah sits down with Zack Feld, FareHarbor’s Product Enablement Manager, to discuss how these tools can boost online bookings and streamline day-to-day operations. Zack shares insights into new product developments, upcoming features, and how FareHarbor continuously enhances its software to meet client needs. Tune in for practical tips and expert guidance on maximizing your booking platform’s potential!

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    39 mins
  • Welcome to Growth Powered By FareHarbor Season 2!
    Oct 8 2024

    Get a quick look at Season 2 of Growth Powered by FareHarbor! Tune in for more expert tips and real-world insights that will help take your business to the next level. Follow us on your favorite podcast platform and don’t miss the three-episode premiere on October 13th!

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    1 min
  • The Sweet Taste of Success with Will Lydgate of Lydgate Farms
    Jan 30 2024

    In this episode of Growth powered by FareHarbor, we had the pleasure of diving into the delicious world of chocolate tours with Will Lydgate, owner of Lydgate Farms on the beautiful island of Kauai, Hawaii. Will shared his journey of growing a top-rated chocolate farm tour and the unique challenges and rewards of agri-tourism.

    Join us again for the next episode of Growth powered by FareHarbor, where we continue to uncover the secrets to thriving in the tour and activity industry.

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    37 mins
  • AI Tools to Manage & Grow Your Business with Christian Watts
    Jan 18 2024

    Think AI is only for the industry giants? Think again! In this episode Christian Watts, CEO of Magpie Travel simplifies the concept of AI and demonstrates how AI tools can bring a transformative impact to your tour and activity business. Christian shares practical examples of how you can use AI to help manage and grow your business.

    This is the audio version of our most recent webinar. You can watch this webinar at Compass.

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    1 hr and 10 mins
  • Selling Unique Tour Experiences With Black Cab Heritage Tours and Travel Curious
    Jan 10 2024

    In this episode, we dive into the fascinating story of FareHarbor Client Rob Woodford, the founder of Black Cab Heritage Tours in London.

    Rob shares how he transformed the iconic London black cab into a premier travel experience, offering unique tours like James Bond, Downton Abbey, and Harry Potter. We are also joined by Alex Grant, the founder of Travel Curious, who acquired Black Cab Heritage Tours.

    Together, they discuss the acquisition process, tips for partnering with other providers, and the future of their businesses. Tune in to gain valuable insights and inspiration for running a thriving tour and activity company.

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    46 mins
  • Buying and Selling a Business: What Every Tour Operator Needs to Know
    Jan 5 2024

    Are you thinking of buying a business or selling one? Or maybe you are just curious what that process looks like? Then this episode of Growth is just for you.

    Since 2015, Trish Higgins and the Chenmark team have acquired 30 to 40 different businesses including many in our experiences sector. In this episode, Trish reveals some of the lessons learned that will help you buy or sell your experience business.

    Trish also) provides insight into the deal process as well as the important questions to ask yourself before making the decision to buy or sell. This session was a recent webinar so Trish also answered questions from the audience.

    Webinars live in compass which Shane describes as a 'treasure trove' for Fareharbor clients. Do check it out at compass.fareharbor.com


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    52 mins