• Innovating Customer Communication in the Financial Sector - w/ Andrew Stevens (Quadient)

  • Apr 15 2024
  • Length: 31 mins
  • Podcast
Innovating Customer Communication in the Financial Sector - w/ Andrew Stevens (Quadient) By cover art

Innovating Customer Communication in the Financial Sector - w/ Andrew Stevens (Quadient)

Listen for free

View show details

  • Summary

  • Andrew Stevens is the principal for banking and financial services for Quadient, an international company specialising in business process automation & customer experience management. In this episode, we discuss the major problems in customer education within the financial sector & the reasons this could create failure demand. We also discuss consumer duty & regulations that banks must comply with. Will these regulations harm innovations? We also ask the question: Do you understand how your finance works? Connect with Andrew - https://www.linkedin.com/in/andrew-n-stevens/ Become a CX Insider - https://www.linkedin.com/company/cx-insider/

    Check out our website - https://cxinsider.com/

    ACF Technologies is the global leader in customer experience software solutions. Their tailored services range from appointment booking to queue management to event scheduling, and everything in-between. ACF help the world's biggest organisations supercharge their customers' experiences.

    Could they help you? https://www.acftechnologies.com/

    Show more Show less
Management Marketing Economics
Show more Show less

What listeners say about Innovating Customer Communication in the Financial Sector - w/ Andrew Stevens (Quadient)

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.com reviews

Amazon reviews
No Reviews are Available