The digital world is evolving fast and is not expected to slow down even one bit. Therefore, those involved in technological innovations and software development must keep their technical skills current at all times. Diane Smith-Knowles, a Partner Success Technical Lead at Pegasystems, explains how leaders can keep their teams up-to-date with the latest trends and updates. She talks about addressing the anxiety and uncertainty around trying new digital methods, especially when such changes are happening at an extremely rapid pace. Diane also discusses the importance of leaders creating a strong rapport with their teams to help them update their skills and further nurture close-knit technical collaborations.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

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Have you ever had a feeling that a new technology solution was not addressing the actual challenges faced by your organization? Why do project teams regularly commit to a solution before getting a chance to validate its relevance? Alexandre Nevski sits down with Baruch Sachs, Vice President of Global Client Innovation at Pegasystems, to explore the benefits of design thinking. Looking back to his first-hand experiences as a designer, he shares how he led the company to partner with its clients to help them understand their challenges before committing to a particular technology solution.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

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Digital innovations are more than just faster delivery time or better software interface. Above anything else, experience design must be taken into account for these solutions to be truly impactful. In this episode, Alexandre Nevski chats with Glen Finch about what it takes to deliver human-centered innovation in an era of rapid technological change. Glen discusses how to design digital solutions not just by focusing on what is happening on their screens but even beyond it. He explains how to successfully craft such customer-based designs without setting aside company goals and expectations. Alexandre and Glen also talk about the importance of human intervention in today’s continuous rise of automated systems and artificial intelligence.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

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Does your organization rely on external partners located offshore? Or perhaps they are closer to you but have been working remotely since the pandemic? What factors influence their creativity and productivity? Today, we explore these questions and more with Damien Helleboid. Damien is the Director of Prarion Limited. He brings a rich combination of technical expertise and leadership skills. His career spans diverse roles across major tech firms, and his pivotal positions at Transavia and LeasePlan demonstrate his ability to lead digital projects from conception to completion.

In a conversation brimming with vivid examples, Damien emphasizes the impact of trust and teamwork on digital transformation initiatives.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

The interplay between technological innovation and organizational change can be both fascinating and multi-faceted. To understand how to get the most out of automated processes and make them highly efficient, Alexandre Nevski sits down with Filipe Lopes, Enterprise Architect Director at Capgemini. He explains the importance of test automation in the short segment dedicated to tools, the benefits of taking smaller steps, and why proactive communication must never be set aside. Filipe also discusses why businesses should always allot resources to invest in skilled and talented people, who will be the ones to maximize the impact of digital innovations.

Continuing his conversation with Ian Johnston of AI4Process, Alexandre Nevski explores the artificial intelligence capabilities of Pega. Together, they cover its use cases and the right approaches to mitigating its potential risks. Ian explains why considering the people aspect of digital transformation must never be set aside, emphasizing the need for truly capable individuals to carry out your implementations. Ian also talks about his secret to reuse and why he thinks process AI would probably get the biggest business benefits in the long run.

Pega® is a trademark of Pegasystems Inc. Please visit https://pega.com to learn more.

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It is quite fascinating that we always fight to keep our digital transformations from becoming overly huge implementations. It is advisable to stick to iterative approaches, but it seems most people find it hard to do so. Alexandre Nevski explores this issue with Ian Johnston of ai4process. Together, they explore how overcoming the challenges related to funding and people expertise can lead to better digital transformation outcomes. Ian also shares valuable strategies for building a strong team and how to equip everyone with the right skills that will spell success for your projects.

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Can low-code approach help you build better software? Riadh Ziri says yes. In this episode, he shares his knowledge about delivering enterprise applications using low-code for almost two decades. Joining Alexandre Nevski, he explains how to unlock the best-of-both-world impact of low-code approach. He talks about what it means for the progress of business and IT functions, as well as the right way to integrate such innovative tools over long-term traditional strategies. Riadh also discusses why the human aspect must never be removed from this process in order to foster deeper collaboration between teams.

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