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J.D. Power

De: J.D. Power
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  • Resumen

  • J.D. Power is a global leader in consumer insights, advisory services, data and analytics.
    All rights reserved
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Episodios
  • The Insurance Intelligence Podcast: "The Critical Driver of Auto Insurance Customer Satisfaction"

    The Insurance Intelligence Podcast: "The Critical Driver of Auto Insurance Customer Satisfaction"
    Jun 24 2024
    Trust has risen to the top as a critical element of a customer’s satisfaction with their insurance carrier. In episode 4 of the Insurance Intelligence Podcast, our experts dive into this topic to discuss what trust means, how carriers can measure it, and what can be done to influence trust. Tune in now. This Episode Covers: - Topics in the news. - An exploration of Trust including what it means and how to influence it. - How Trust influences different stages of the customer lifecycle. Hosted by: Michael Vermillion, VP and General Manager, Insurance & Healthcare Featuring: - Stephen Crewdson, CPCU, Senior Director, Insurance Intelligence - Breanne Armstrong, Director, Insurance Intelligence - Mark Garrett, Director, Insurance Intelligence
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    19 m
  • What Sets Great Airports Apart? | Travel & Hospitality Podcast | Ep 63

    What Sets Great Airports Apart? | Travel & Hospitality Podcast | Ep 63
    Jun 12 2024
    In the latest episode of the J.D. Power Travel & Hospitality Podcast, Michael Taylor, Andrea Stokes and Azari Jones explore airline safety, highlight the top-performing airports so far and provide predictions on the stagnant hotel demand we’ve seen in Q1 2024.
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    12 m
  • The Insurance Intelligence Podcast: "Rising Prices and How to Mitigate the Impact"

    The Insurance Intelligence Podcast: "Rising Prices and How to Mitigate the Impact"
    May 29 2024
    Rising insurance prices have been dominating headlines for quite awhile, and in episode 3 of the Insurance Intelligence Podcast, our experts dive into this topic to discuss the drivers behind price increases and what carriers can do to mitigate the impact on customer satisfaction. Tune in now. This Episode Covers: - Drivers of pricing increases. - How the new environment is influencing customer satisfaction in the claims space. - What carriers (and agents) can do to mitigate the impact of increased prices on satisfaction. - Leveraging auto data for more accurate pricing. Hosted by: Carolyn Kibat, Marketing Director Featuring: - Stephen Crewdson, CPCU, Senior Director, Insurance Intelligence - Breanne Armstrong, Director, Insurance Intelligence - Mark Garrett, Director, Insurance Intelligence
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    12 m
Economía
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