• Creating Elevated Customer Service | KHM Today
    Apr 25 2024

    Hello and welcome back to KHM Today! We have a great episode for you today with some sales tips and an update from Princess Cruises.

    First up is Carmen Roig, VP of Sales. She is here to talk about some changes to their line and their elevated customer service experience while onboard.

    Next up we have a fan favorite Tim Smith, our sales expert. He is here to talk about the concept of “ants on the brain.” He gives some great advice to combat negative thoughts and staying positive.

    What a great show! Tune in next week for Global Travel Advisor Day while we chat with Norwegian cruise line and talk Mother’s Day.

    Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

    Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

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    41 mins
  • Travel Agent Tips for Selling Sustainable Travel | KHM Today
    Apr 18 2024

    Hello KHM Today listeners! This week we are not coming to you live since our team is helping with KHM Travel's Boot Camp 2.0.

    Instead, we are bringing you a special bonus episode all about how to sell sustainable travel.

    We will be back next week with more KHM Today!

    Watch this episode on our YouTube channel: https://youtu.be/wGzwLXtgxYk

    Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

    Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

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    10 mins
  • The Journey to Becoming a Successful Travel Agent | KHM Today
    Apr 11 2024

    Welcome to this week’s show! We are excited to have a great supplier today along with two of our top agents. Tune in to hear their advice on being a successful travel agent.

    First up we have Steve Spivak, VP of Global Sales and Reservations with Tauck. He talks about their amazing product and what they are doing to leave a positive impact on the destinations they provide.

    On our annual Crystal Conference, we announced our top three agents. Today we have two, Emily Bookey and Ashley Julvezan, here to share their journey to success.

    We hope you learned a lot today and feel inspired to make a positive impact on the travel industry. We won’t have a live show next week since we will be educating 30 of our agents at our home office. We will be releasing a podcast about sustainable travel, and you can watch the video on our channel: https://www.youtube.com/watch?v=wGzwLXtgxYk

    Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

    Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

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    54 mins
  • Qualifying Your Clients Correctly | KHM Today
    Apr 4 2024

    Hello viewers! Tune in this week for a discussion on sailing around the world and insight on Autism Acceptance Month.

    First up we have Guillaume Cameron from Oceania. He is here to talk about their amazing world cruise and what their product has to offer.

    Next up we have the president of IBCCES. She sheds light on autism acceptance and gives tips on how to ask the right questions when qualifying your clients. Check out their website to learn more: www.ibcces.org

    Be sure to tune in next week while we have an amazing panel of our top agents on along with Tauck. This will be an episode you don’t want to miss.

    Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

    Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

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    34 mins
  • Advantages of Traveling During the Off Season | KHM Today
    Mar 28 2024

    Welcome back to KHM Today! We have an inspiring episode for you today.

    First up we have Tina Tiano from Globus here to talk about Globus Escapes. These tours take place during the off season, making them perfect for those who want to experience multiple destinations in a year or for single travelers.

    Next, we have a KHM Travel Group agent, Varsha Hathiramani. She is here to tell us about the Hindu holiday, Holi.

    Tune in next week while we talk to Oceania about their world cruise, pickleball, and have IBCCESS to celebrate Autism Acceptance Month.

    Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

    Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

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    21 mins
  • Experience the Beautiful Emerald Isle | KHM Today
    Mar 21 2024

    Hello and welcome back to KHM Today! We had a great week educating our agents, but we are happy to be back with our viewers. We have a great episode for you today while we celebrate spring and St. Patrick’s Day.

    Our guest today is Katie Jessup, Director of Sales for Brendan Vacations, a part of The Travel Corporation. She is here to talk about the key places that you need to visit while in Ireland.

    You may have seen our annual cocktail competition on our social media on St. Patrick’s Day, but please enjoy this extended version. Let us know if you make either of these cocktails.

    Be sure to tune in next week for a discussion with Globus and celebrating Holi. See you then!

    Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

    Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

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    26 mins
  • Celebrating Women in Travel | KHM Today
    Mar 7 2024

    Hello and welcome back to KHM Today. We missed coming to you live last week, but we had an incredible week celebrating and connecting with our agents onboard our annual Crystal Conference. Be sure to check us out on social media to see all the fun we had.

    Today, we have an incredible panel of ladies joining us to celebrate International Women’s Day. Three KHM Travel Group agents, Stacy Diaz, Tawana Cain-Bowles, and Shawn Hayes were asked to be here today because they have recently inspired us. Hear about how they got their start, pick up insights on how to run your travel business, and get inspired to make your mark in your business.

    What a great episode! Next week we will be hosting our first ever Group Camp. There will be no live show but be sure to watch the short of Carolyn facing off against Kevin Kelly for our fourth annual St. Patrick’s Day cocktail competition that we will release on Wednesday.

    Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

    Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

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    41 mins
  • Top 10 Tips When Booking a Cruise | KHM Today
    Feb 28 2024

    Hello and welcome to a special bonus episode of KHM Today! While Carolyn and the team are celebrating with our travel community at the Crystal Conference aboard the Celebrity Reflection, we are bringing you our top ten tips for booking a cruise!

    These tips range from beginner to more advanced tips to enhance your cruise business.

    Be sure to check out our First Time Cruiser Tips and other cruise content to share with your clients on our YouTube Channel: https://www.youtube.com/playlist?list=PL32CbrCgg-xs-iADgBgejOZb1zfgmL5Pl

    We will be back next week with a new episode!


    Become an agent with KHM Travel Group today! Check out our website to learn more: www.KHMTravel.com

    Have a question for #AskKHMToday? Want to be featured on the show, or have feedback to share? Let us know! www.KHMToday.com

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    6 mins