In this episode, we dive into the incredible journey of Robin Barton, a seasoned professional who has dedicated over a decade to public safety roles, including Communications Officer, Communications Training Officer, Communications Supervisor, Tactical Dispatcher, and Hostage/Crisis Negotiator. Robin's extensive experience in managing crises and maintaining composure under pressure has uniquely positioned her to understand the critical gaps in training for veteran dispatchers. Driven by a passion for continuous learning and improvement, Robin founded Crisis IQ LLC in early 2024. Her company aims to provide advanced training that is not only essential for professional growth but also engaging and inspiring. Join us as we explore Robin's path from public service to becoming a Corporate Trainer and the visionary behind Crisis IQ LLC.


Connect with Robin below |

IG: crisis_iq_911

X: CrisisIQ

Facebook: Crisis IQ

LinkedIn: Crisis IQ

www.crisisIQtraining.com

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Remembering Officer Tara O'Sullivan

You never want to lose an officer; it's honestly the worst-case scenario. Early in my career, we lost one of our own. It was one of the hardest days I've ever experienced and a stark reality of this job that every 911 dispatcher has to understand. This week’s episode falls on the anniversary of Officer Tara O'Sullivan's passing, and I felt compelled to remember her.

Tara served with bravery, dedication, and an unwavering commitment to her community. Her sacrifice is a profound reminder of the dangers our law enforcement officers face every day to keep us safe. Tara's vibrant spirit and passion for helping others left an indelible mark on everyone she met. Her legacy of service and sacrifice will never be forgotten.

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Join us for an insightful chat with Dr. Rita Brock, Senior vice president for moral injury programs at Volunteers of America. Dr. Brock's Resilience Strength Training (ReST) Program has been a game-changer for veterans, and now it's extending its reach to support our first responders.

In this episode, we dive into the world of moral distress and why our frontline heroes need to prioritize their mental well-being. Dr. Brock shares her journey in developing the ReST program and its remarkable impact on those who put their lives on the line every day.

From her unique background as the first Asian American woman to earn a doctorate in theology to her personal experiences growing up in a military family, Dr. Brock brings a wealth of knowledge and empathy to the table.

Discover how the VOA|ReST4FirstResponders program is helping fire, police, EMTs, and ER staff navigate their challenges and find resilience.

Follow this link to learn more and schedule a session today!

https://rest4firstresponders.com/schedule-a-session/

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Find additional resources and Dispatch Merch at:

Theraspydispatcher.com