Let's Talk Dispatch

By: Ashley Valenzuela
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  • Summary

  • Let's Talk Dispatch with Ashley Valenzuela is a series dedicated to educating, empowering, and supporting the heroes behind the headset. Ashley is a 911 dispatcher in California and the creator of the Raspy Dispatcher LLC. Listen as she partners with industry leaders to add tools to every first responder's toolbelt. No topic is off-limits. Remember to subscribe, rate, and tell a friend and find on social media by searching The Raspy Dispatcher.
    © 2023 The Raspy Dispatcher LLC
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Episodes
  • Solving 911 Staffing Challenges with Contract Dispatchers: GetResQ911

    Solving 911 Staffing Challenges with Contract Dispatchers: GetResQ911
    Sep 25 2024

    In this episode of Let’s Talk Dispatch, we’re thrilled to welcome back Jenn Marshall for her second appearance!

    Jenn is a traveling dispatcher who represents getResQ911, a company founded by Diane Carroll, dedicated to serving 911 agencies and workers.

    GetResQ911 was born out of a deep passion for the industry. Diane, who spent 22 years in dispatch herself, understands the challenges on both sides—from the dispatcher’s need for family and downtime to the agency’s mission and citizen expectations.

    Jenn shares her unique experiences as a traveling dispatcher, discussing how she helps bridge the gap between dispatchers and management while maintaining a work-life balance.

    Tune in to hear more about the world of traveling dispatch and the heart of service that drives getResQ911!

    You can learn more at getresq911.com

    Follow on facebook and instagram @getresq911

    Make Sure to Visit our Partners
    Prepared at Prepard911.com
    and
    Xybix Media xybix.com/media

    Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!

    Follow Us on Social Media

    Instagram | Follow Here!
    Facebook | Follow Here!
    Youtube | Subscribe Here!

    Interested in being on an Episode of Let's Talk Dispatch?

    Sign Up Here | Be My Next Guest!

    Find additional resources and Dispatch Merch at:

    Theraspydispatcher.com
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    51 mins
  • A good mentor goes a long way in 911 with Regina Milkovich and Cynthia Hudson

    A good mentor goes a long way in 911 with Regina Milkovich and Cynthia Hudson
    Sep 18 2024

    On this Episode of Let’s Talk Dispatch we are joined by Regina Milkovich and Cynthia Hudson, seasoned dispatch supervisors at the Goodyear Police Department in Arizona. With a combined 45+ years of experience, these two share a deep passion for improving morale in dispatch centers. In this episode, they discuss the importance of taking baby steps to create a positive work environment, the value of finding a work BFF, and how mentorship can transform a team.

    Get to know their unique journey, their long-standing friendship that began when Regina trained Cynthia at the AZ Highway Patrol, and some fun insights into their lives outside of work. Tune in for an inspiring conversation about building a supportive and resilient dispatch center.

    Make Sure to Visit our Partners
    Prepared at Prepard911.com
    and
    Xybix Media xybix.com/media

    Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!

    Follow Us on Social Media

    Instagram | Follow Here!
    Facebook | Follow Here!
    Youtube | Subscribe Here!

    Interested in being on an Episode of Let's Talk Dispatch?

    Sign Up Here | Be My Next Guest!

    Find additional resources and Dispatch Merch at:

    Theraspydispatcher.com
    Show more Show less
    1 hr and 3 mins
  • What it takes to hire, train and support 911 dispatchers with Wendy Lotman

    What it takes to hire, train and support 911 dispatchers with Wendy Lotman
    Sep 11 2024

    Our guest today on the Let's Talk Dispatch Podcast brings over 26 years of experience in public safety and emergency management. Having worked as a dispatcher, trainer, and manager, Wendy recently transitioned to the private sector, and today she’s sharing her wealth of knowledge on what it takes to hire, train, and support successful dispatchers.

    We’ll explore the key job skills new dispatchers need to thrive, strategies to prevent burnout in their critical first year, and Wendy’s unique perspective on career advancement within the industry. Whether you’re just starting in dispatch or looking to move up, this episode is filled with actionable advice from a seasoned professional.

    Make Sure to Visit our Partners
    Prepared at Prepard911.com
    and
    Xybix Media xybix.com/media

    Thank you for listening to Let's Talk Dispatch! Don't forget to subscribe and leave a 5 Star Review!

    Follow Us on Social Media

    Instagram | Follow Here!
    Facebook | Follow Here!
    Youtube | Subscribe Here!

    Interested in being on an Episode of Let's Talk Dispatch?

    Sign Up Here | Be My Next Guest!

    Find additional resources and Dispatch Merch at:

    Theraspydispatcher.com
    Show more Show less
    58 mins
Career Success Psychology Economics Hygiene & Healthy Living
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Profile Image for LaTonya Bryant

Good info but not for CA

This was a good and encouraging episode. But it isn't helpful for CA specifically Bay area people. I applied for Dispatch, completed the 75 page application and 39 page background. Passed the very hard test, interview process and was disqualified by the investigator. What I found discouraging is that I work for a Federal agency so I don't think there is anything in my background that he could have found. I actually disclosed something that was expunged from my record over 10 years ago just being honest. Passed the polygraph. I jumped through all of those hoops only to be told no. Well there is no wonder they are short handed if they are turning qualified people away with no explanation. I said I wouldn't apply again because that experience was horrible but because of this episode I might give it another go

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