In this episode, Danny Hanlon, COO of Granite and Trend Transformations UK, reveals the inner workings of franchising and the invaluable lessons it holds for small businesses.

Gain insights into:

• How small businesses can leverage franchise strategies to optimise your operations

• How franchising offers a proven model for growth, mitigating risks and providing comprehensive support
• The essential traits of successful franchisees, from leadership skills to industry passion
• The critical role of operations manuals and ongoing support in ensuring consistent quality across franchises and in business
• The art of delegation, managing toxic employees, and making informed decisions

Key takeaway: Small businesses can glean invaluable insights from the franchise world, particularly in process documentation and standardisation

Why this episode is for you:

• If you're a service-based business owner seeking growth without the burdens of a large workforce
• If you're feeling overwhelmed as a solopreneur or small team, franchising principles can revolutionise your approach

Keywords

franchising, home improvement, franchise model, franchisee characteristics, staff recruitment, operations manual, franchise support, decision-making, toxic employees, delegation, franchise world, management differences, documenting processes, small businesses

In order to make your business less dependent on you, you need to have a team around you that you can trust to delegate to and who will ensure the business continues to flourish. Do you have that? If you don't, this podcast episode is for you.

In this podcast episode, Malcolm speaks to Paul Mallinson, Partner at Backley Black, about finding the balance between performance and people in business.

Backley Black is run with Paul alongside Steve Backley and Roger Black (ex-Team GB Olympians who Malcolm wrote his book with!) and blends aspects of performance with sport and the aspects of performance with business. Prior to that Paul worked in a well-known pharmaceutical company running a sales team and training departments to perform best of their level.

If you want to make your business less dependent on you but aren't confident you can step away and the business not fall to pieces without you, you need to listen to this episode.
In this episode, you'll learn:

• Why stress is good as a business owner, if managed correctly
• How to find joy in being a business owner again
• How to successfully recruit and train employees that you trust to delegate to
• How to delegate, not abdicate
• How to onboard your new team members
• What to do if you have a ‘nightmare employee’
• Succession planning advice as an ‘Elton’

Continue the conversation…

A4G | Website | Email | LinkedIn | Facebook | YouTube

Durban Offshoring | Website | Email

Are you a Ronald or an Elton? This week you’ll learn exactly what we mean by Ronald and Elton and how a balance of the two will make your business less dependent on you.

What you’ll learn in this episode:

• Assess where you sit on the ‘Ronald and Elton Scale’ to determine your level of involvement in your business
• Focus on working on your business, not just in it, to create systems and reduce dependency on yourself
• Consider whether you are more suited to the Ronald or Elton business model, and how to delegate tasks accordingly
• Build a business that is independent of you by hiring the right team and investing in internal systems
• Find the balance between being a Ronald and an Elton, and be aware of the risk of burnout and the need for retirement planning

Continue the conversation…

A4G | Website | Email | LinkedIn | Facebook | YouTube

Durban Offshoring | Website | Email

In this podcast episode, Malcolm Palmer interviews Andy Lopata. Andy is a true luminary in professional relationships and networking. With over 25 years of expertise under his belt, Andy is hailed as one of Europe's leading business networking strategists by the Financial Times and Forbes.com.

In this conversation, Andy shares invaluable insights on stress management, time optimisation, and the delicate balance between vulnerability and positivity in professional relationships. He doesn't just offer theories; he provides actionable advice gleaned from years of experience and success.

Key takeaways from their discussion:

• Learn to handle stress and overwhelm by developing coping mechanisms and a positive mindset.
• Balance vulnerability and positivity in professional relationships, knowing when to open up and when to maintain a positive image.
• Manage your time effectively and delegate tasks to maximize productivity         Identify the limitations on your business growth and find ways to overcome them.
• Practice strategic thinking and avoid catastrophizing by focusing on solutions and taking proactive steps.
• Build positive relationships and let go of negative ones to create a supportive network.
• Consider the challenges and lessons of franchising before pursuing it as a business model.
• Develop an exit strategy and succession plan by productizing your business and creating value beyond your personal involvement. Authenticity, trust, and reciprocity are key in building strong relationships.
• Effective networking requires active listening, asking open-ended questions, and following up.
• Social media platforms can be powerful tools for expanding one's network and showcasing expertise.
• Referrals are a valuable source of opportunities and should be nurtured through relationship-building.

Timestamps:

00:00 - Introduction and Background

03:00 - Managing Stress and Overwhelm

07:02 - Balancing Vulnerability and Positivity

09:35 - Time Management and Delegation

16:18 - Limitations on Business Growth

20:42 - Productivity and Deep Work

25:19 - Catastrophizing and Strategic Thinking

29:01 - Building Positive Relationships and Letting Go of Negative Ones

35:20 - Franchising and Lessons Learned

43:16 - Exit Strategy and Succession Planning

LINKS

A4G | Website | Email | LinkedIn | Facebook | YouTube

Durban Offshoring | Website | Email 

Andy Lopata | Website

In this podcast episode, Malcolm Palmer discusses the importance of making your business less dependent on you.

He introduces the five stages of the strategic planning process and emphasises the need to envision where you want your business to be in the future. He also highlights the challenge of finding employees who can perform tasks as effectively as you can. Malcolm encourages business owners to trust and delegate to others, and he provides tips on building a valuable team member.

Takeaways 

• Envision where you want your business to be in the future and set clear goals
• Assess the current state of your business and identify areas for improvement
• Challenge yourself to delegate tasks and trust others to perform them effectively
• Focus on building a valuable team member who can contribute to the growth and success of your business.

Chapters

00:00 Introduction

00:47 Chapter 4: The Five Stages of Strategic Planning Process

03:12 Step 1: Where Do You Want to Be?

04:06 Step 2: Where Are You Now?

05:02Are You the Only Person Who Can Do This Task?

06:24 The Challenge of Finding Mini Versions of Ourselves

07:19 Reaching the Natural Ceiling of Your Management Style

11:56 Learning to Trust and Delegate

14:34 Finding the Right People to Help

15:18 Building a Valuable Team Member

LINKS

A4G | Website | Email | LinkedIn | Facebook | YouTube

Durban Offshoring | Website | Email  

For this week's episode, we decided to begin with the end in mind (a reference to the book The Seven habits of highly effective people).

Malcolm interviewed someone who has done the whole journey - from start up to growing their business to being the best in their industry in the UK to selling it on.

That person is Richard Marshall.

In the episode, Richard shares his experiences and insights on how delegating and trusting others with responsibilities played a pivotal role in his journey from business growth to making the business less dependent on him.

Richard emphasises that as business owners, we cannot do everything. We have our limitations, and there are people who can fill those gaps.

Takeaways from this episode: 

• Focus on what's best for the company rather than individual egos
• Recognise when you're becoming stale and in need of change
• Create a work-life balance to avoid burnout
• Recruit a successor to ensure the company's growth and success

Let's continue the conversation

Email us to book a free 1-2-1 - enquiries@a4g-llp.co.uk

Find out more about how we can help make your business less dependent on you

Read more about our sponsor, Durban Offshoring and how they can help you make your business less dependent on you

Summary

 In the first episode of the series, Malcolm Palmer starts by sharing his story of how he got to where he is. Him, in a little office in Dartford, where things kept going wrong.

Malcolm discusses the importance of making your business less dependent on you sharing personal experiences and insights from his clients over the years.

The conversation explores the concept of the doughnut and the different mental states business owners experience. It highlights the challenges of being on the edge of the ‘doughnut’ and the impact on profitability and personal wellbeing.

The episode concludes with actions to help you to start the journey towards business independence.

Takeaways

• Making your business less dependent on you is crucial for achieving work-life balance and long-term success  
• The doughnut analogy helps visualise the mental states of business owners, from relaxation to being out of control.
• Being on the edge of the doughnut can lead to high profitability but also increased stress and potential mistakes.
• Rationalising stress and finding solutions, such as delegation and systems overhaul, are key steps towards business independence.     
• Identifying unfulfilled talent within your business can contribute to making your business less dependent on you.

Timestamps

00:00 - Making Your Business Less Dependent on You

04:35 - Life on the doughnut

11:04 - Being on the doughnut

13:43 - The Paradox of Stress and Profitability

18:10 - Chapter 4: Rationalizing Stress and Finding Solutions

22:36 - Identifying Unfulfilled Talent

23:50 - Taking the Journey to Business Independence

Let's connect

www.a4g-llp.co.uk

www.durbanoffshoring.co.uk

Book a free 1-2-1 with A4G