• The End of an Era? Houston's Class A Apartments Face Supply Bubble with Bruce McClenny
    Jun 25 2024

    Is Houston's apartment market heading for a supply bubble? Brace yourselves as Bruce McClenny, with MRI Real Estate Software, joins Marcus Armstrong to analyze the unsettling trends in Houston's multifamily landscape. Bruce unveils a 50-year high in new supply, fueled by pandemic-era demand and low interest rates. But with single-family rentals booming and job growth slowing, is a market correction on the horizon? Tune in to get Bruce's expert insights and prepare for the potential challenges ahead.

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    28 mins
  • Episode 73: Authenticity Wins- Engaging Multifamily Audiences with Angeline Pham
    Jun 10 2024

    Are you stuck in the past with your social media strategy? Gen Z increasingly uses platforms like TikTok and Instagram as their primary search engine, favoring quick, engaging video content. Join Marcus Armstrong and social media expert Angeline Pham as they delve into the changing landscape of social media. Learn how to diversify your content using the 50-30-20 rule, leverage the power of humor and relatability, and showcase the authentic personality of your community.

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    27 mins
  • Episode 72: A Better Shopping Experience in Multifamily with Zeke Lucas
    May 28 2024

    Consumers would never buy a pair of Nikes off Amazon without knowing the price, availability, or seeing pictures—so why should leasing an apartment be any different? Sadly, limitations in technology and personnel continue to make the leasing experience frustrating for prospects, and Zeke Lucas has some ideas for how we can improve upon consumers’ most significant financial decision. Listen in to hear his insights for technology adaptations, personalized follow-ups, and high-level training for leasing agents in order to better serve prospects and convert them to satisfied residents.

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    28 mins
  • Episode 71: Insights from the 2023 Multifamily Leaders Survey with Chelsea Kneeland and Marcus Armstrong
    May 14 2024

    Chelsea Kneeland and Marcus Armstrong team up in this episode of the podcast to discuss insights from the 2023 Multifamily Leaders Survey conducted by J Turner Research. As rent growth levels out and staffing shortages persist, ensuring your residents and employees remain satisfied continues to be a priority. Listen in to glean ideas for listening to your employee and resident feedback, making connections, and standing out from the rest.

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    30 mins
  • Episode 70: Communication Is Key, Tech Is a Tool, with Ashley Jenkins
    May 1 2024

    Ashley Jenkins is a multifamily rockstar and recent winner of NAA’s 2023 20 in their Twenties Award. She sits down with fellow 20’s recipient Marcus Armstrong to discuss their perspectives on property management best practices and the importance of communication. Listen in to hear their thoughts on the merits of technology, responding to reviews, and simply answering the phone in enhancing your resident relations.

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    29 mins
  • Episode 69: Making Unique Magic with Anna DeGuzman
    Apr 16 2024

    At the 2023 J Turner Research Summit, Anna DeGuzman wowed participants with her mesmerizing cardistry and illusions. Chelsea Kneeland sits down with her to reflect not only on her time at the summit, but also on her evolving career. Listen in to hear how she got started in the world of magic, how she has handled criticism, and what inspires her unique talent.

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    14 mins
  • Episode 68: Nurturing happy employees through insights from Dr. Friedman’s book, The Best Place to Work
    Apr 1 2024

    In this next episode of our Summit Series, Chelsea Kneeland chats with Dr. Ron Friedman about his research on what motivates excellence in the workplace—and it isn’t money or titles. Dr. Friedman’s book, The Best Place to Work, offers actionable insights based on research into the psychological needs of employees and how to fulfill them. Listen in to gather tips for elevating your employees’ satisfaction and performance while decreasing burnout and increasing profits.

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    24 mins
  • Episode 67: Establishing a Workplace Culture of DE&I with Dr. Shawn Andrew
    Mar 18 2024

    A highlight of the J Turner Research Summit in December 2023 was a presentation by Dr. Shawn Andrews which centered on diversity, equity, and inclusion in the workplace. In this episode, Chelsea Kneeland sits down with Dr. Andrews to reflect on the insights she shared at the Summit and discuss steps that multifamily leaders can take to enhance their company’s culture. Listen in to gather inspiration and key takeaways for attracting and bolstering talent to make your communities more diverse, inclusive, and strong.

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    25 mins