The Multifamily Review

By: J Turner Research
  • Summary

  • Data in one hand, coffee in the other. Welcome to 'The Multifamily Review' by J Turner Research, where we delve into the multifamily industry with a blend of curiosity and insight. Hosted by Marcus Armstrong, a multifamily aficionado with an inquisitive mind, we're not just decoding trending data—we're questioning it.
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Episodes
  • Episode 5: AI Takes Center Stage as RealPage Ushers in the Future of Multifamily
    Sep 3 2024

    The buzz at RealPage's RealWorld conference in Las Vegas was undeniable: AI is here to revolutionize the multifamily industry. Ryan Raser joined The Multifamily Review to recap his experience, highlighting the launch of exciting new AI-powered products like Lumina and the innovative resident experience platform, Loft. Tune in to hear how RealPage is leveraging AI to streamline operations, overcome language barriers, and enhance resident satisfaction, pushing the boundaries of what's possible in multifamily.

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    18 mins
  • Episode 4: The Power of Human Connection: Rethinking Resident Retention in a Competitive Market
    Aug 20 2024

    Is your resident retention strategy stuck in the past? In today's competitive market, building lasting relationships with residents is more crucial than ever. Join us on The Multifamily Review as Bendix Anderson, expert in resident retention, challenges the "collect rent and forget" approach. He reveals the importance of early, proactive engagement, the power of memorable touchpoints, and how technology can actually enhance human connection. Tune in to discover actionable strategies to boost your retention rates and create a thriving community.

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    29 mins
  • Episode 3: Weathering the Storm: Communication Strategies for Multifamily Communities
    Aug 6 2024

    Hurricanes, power outages, and other natural disasters are a reality for many multifamily communities. How can property managers effectively communicate with residents during these stressful times? Join us on The Multifamily Review as we talk with Michael O'Shea, a property manager who recently navigated a hurricane and its aftermath with incredible communication skills. Michael shares his philosophy on clear, empathetic, and proactive communication, revealing how he kept residents informed and calm throughout the ordeal. Tune in for valuable insights and actionable strategies for effective communication in the face of natural disasters.

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    26 mins

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