• How to deal with staffing shortages in healthcare practices
    Jul 9 2024

    Staffing shortages continue to plague the healthcare industry, creating a vicious cycle where overworked healthcare professionals question their ability to continue.

    A recent NIL report showed that 81% of clinicians want states to implement laws governing staff-to-patient ratios, which they ranked as one of the biggest considerations when taking a job.

    As more medical professionals leave hospitals, physician practices, and clinics, consumers find their access to quality care threatened. It’s also not just clinical staff, it is administrative staff in healthcare as well.

    Terry speaks with consultant Debra Phairas, on this episode of the Edge podcast on how to tackle staffing shortages in this climate of post-COVID burnout.

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    31 mins
  • AI In Healthcare: The New Frontier
    Jun 11 2024

    In the setting of AI - Artificial Intelligence - Healthcare is running head first into possible risk. In this month’s episode of the NSCHBC Edge Podcast Terry and Vinny Sankaran tackle the PROS and CONS of AI in Healthcare.

    Data suggests AI helps health providers practice their profession and invest their time in engaging with patients rather than spending time on transcribing notes and administrative work. Also, when used safely and appropriately, this could exponentially expand evidence-based medicine to improve health outcomes and people-centered care.

    However, there are some CONS. Risks from AI include poor outcomes from algorithms (due to bias, low-quality data, lack of transparency, or usage in inappropriate contexts) which is a concern. HIPAA issues are a concern as well as cyber-hackers. We look at the current and future landscape of AI in Healthcare.

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    28 mins
  • Do's and Don'ts for Physician Practice Start-Ups
    May 14 2024

    On this month’s episode of the Edge Podcast Terry welcomes back Healthcare Consultant Jackie Coult as they discuss the ins and outs of physician and dental practice startups.

    Terry and Jackie talk about having a plan, financial woes and potential funding, staffing, location and of course, what kind of practice you’d like to have.

    Join us for a fun and engaging conversation.

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    30 mins
  • Physician Practice Revenue: Front Desk Collections
    Apr 9 2024

    More than 100,000 doctors have left private practice and become employees of hospitals and other corporate entities since 2019. Today, nearly 3 in 4 physicians are employees of larger health care entities or other corporations — a record high.

    The cost of managing a medical practice — whether in primary care or a specialty practice — has surged. Not to mention, reimbursement rates from Medicare have not kept pace with higher operational costs. So how does a physician make sure they are collecting all that is due to them, not just from insurance payers, but where it begins: At the front desk?

    In today’s NSCHBC Edge Podcast, Healthcare Business Consultant David Zetter and Terry Fletcher, discuss front desk collections, making sure you have the right staff at the front desk and billing office to collect those out of pockets and share of costs. How to manage workflows, and how to insure you are getting every penny you are entitled to.

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    35 mins
  • Proactive Payer Contract Language = Intraoperability
    Mar 12 2024

    Terry welcomes fellow NSCHBC Member and Healthcare Consultant Anthony (Tony) Werner to discuss reducing administrative burden and costs incurred by meeting payer requirements.

    Most likely there will be resistance from most payers to incorporate intraoperability terms in contracts, including those required by legal or governmental directives. Terry and Tony discuss the complexities of these discussions and how to be successful in the process of contract negotiations.

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    23 mins
  • Non-Competes in Healthcare: An Attorney's Perspective
    Feb 13 2024

    There is always competition for patients and location in healthcare, but how do “non-compete” contracts affect patient care? Or a physician’s ability for career advancement? How do different states handle this hot topic?

    Healthcare Attorney Amanda Waesch and Edge host Terry Fletcher tackle this discussion today looking at the legal and business angles and relationships that will factor into these agreements.

    Also, are non-compete clauses always valid and enforceable? Listen to find out.

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    26 mins
  • Telehealth 2024 - It's time to pay attention
    Jan 9 2024

    Christine Hall and Terry Fletcher, both SMEs in the Telehealth space, discuss the new rules for 2024, what the flexibility extensions “really” mean to physicians, and what traps of FWA not to fall into.

    For anyone currently participating in the Telehealth delivery of medicine, this is an important podcast to listen to.

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    39 mins
  • 30+ Years of Healthcare Insights
    Dec 12 2023

    In this month’s episode of the NSCHBC Edge podcast, Terry talks to life NSCHBC member, Kathy Moghadas, RN, CLHRM, CHBC, CHCC with Associated Healthcare Advisors, to discuss where the healthcare industry started back in the 80’s and where we are headed with all of the digital advancements, including AI.

    Is it all good? Not even close. Listen and find out why!

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    31 mins