• Navigating the Chargeback Storm: Winning the Battle with Chargeflow

  • Mar 3 2024
  • Length: 46 mins
  • Podcast

Navigating the Chargeback Storm: Winning the Battle with Chargeflow By cover art

Navigating the Chargeback Storm: Winning the Battle with Chargeflow

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  • Summary

  • In episode 87 of The Payments Show Podcast, I spoke to Dan Moshkovich, VP of Marketing at Chargeflow.

    Chargeflow helps eCommerce brands recover chargebacks automatically using AI and software.

    VIDEO and PDF Transcript:
    - click here https://thepaymentsshow.substack.com/p/87

    Summary of topics discussed:

    (00:21) - Start
    (01:09) - Chargeback Stats
    (05:04) - 80/20: "Friendly" Fraud vs "Real" Fraud
    (08:50) - Easier Than Ever To File a Chargeback
    (11:26) - Differing Win Rates in Different Industries
    (16:37) - Solution Overview: 100% Success-based Fees Only
    (21:53) - ChargeResponse and ChargeScore
    (26:25) - Human Last Line of Defence
    (27:40) - Chargeflow Alternatives: Their Weaknesses
    (30:30) - Getting Started with Chargeflow
    (32:29) - Customer Success Stories
    (34:07) - Scams and Frauds: Organized Crime is a Major Threat
    (37:51) - "To Catch a Fraudster" Podcast
    (39:11) - Chargebacks Are NOT a "Cost of Doing Business"
    (41:15) - Chargeflow in 2024 and Beyond
    (42:27) - Chit Chat

    Details:
    - Recorded on 28 Feb 2024
    - Host: Satwant Phull
    - Guest: Dan Moshkovich, VP of Marketing, Chargeflow

    [Next Steps]
    - Get in touch with Satwant: digitalmoneylab.com
    - Chargeflow: chargeflow.io | @chargeflowhq
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