The airline industry. Brian Sumers lives it, he breathes, he speaks truth about it unlike anybody else. He is the founder and editor of The Airline Observer, a newsletter covering the global airline business. He's also co-host of The Air Show in which he discusses the business of the sky.

Brian talks with Jeff and Matt about shenanigans at Southwest Airlines, whether inbound flight traffic from China is ever coming back, saving Boeing, Jetblue's pivot, and the future of loyalty programs.

Every day David Eisen translates the avalanche of data and news about the hotel industry into something everyone, not just people in the business, but everyone, can understand. He joins Jeff and Matt to talk about the rise of partnerships among hotel management companies, the ever-multiplying number of hotel brands, and the impact of flashy stunts on loyalty programs.

https://hotelsmag.com/
https://www.linkedin.com/in/david-eisen/

CoralTree Hospitality's Arlene Ramirez and HotStats' Tanya Venegas help us untangle and understand the Uniform System of Accounts for the Lodging Industry (USALI), an essential tool that guides financial management and reporting across hotels. How it started, why hotels use it, and how it's staying up-to-date.

https://usali.hftp.org/
https://www.hftp.org/
https://www.hotstats.com/
https://www.coraltreehospitality.com/

The CEO and co-founder of Kalibri Labs on the (many) existential threats to the hospitality industry, Uber and Facebook as players in the travel business, the challenges and opportunities around loyalty programs, and the hotel revenue buzzword that needs to go away.

00:50 Existential Threats to the Hotel Industry
04:40 When Will Amazon Return To Travel?
10:40 Will Uber Be A Player Too?
17:00 Direct Bookings and Loyalty Programs Impact
25:30 Mystery Question

https://www.kalibrilabs.com/

Have you ever pondered the fate of your hotel soap after check-out? Shawn Seipler did, big time, and it launched him on an extraordinary mission to improve global hygiene. The Clean the World founder joins us to talk about how its Global Hospitality Program works with over 8,000 participants to upcycle soap and tackle some of the deadliest problems on the planet.

https://cleantheworld.org
https://www.instagram.com/clean_the_world/

Atomic Ranch Editor Jickie Torres joins us to talk Palm Springs, modernism, and the 75th anniversary of the Hollin Hills House and Garden Tour, now the largest mid-century modern home event on the East Coast. Touring architecture has been around as long as the Coliseum, but we're in a new era of architecture as tourism, with an economic impact we're just starting to understand.

https://www.hollinhillsmodern.com
https://modernismweek.com
https://www.atomic-ranch.com
https://www.eichlerhometour.org

What exactly is Sustainable Aviation Fuel? What needs to happen for us to start using it? And what's the government's role in propelling a new era of sky travel? Our guest Meg Whitty is Vice President of Corporate Relations and Marketing at LanzaJet, a company whose aim is to decarbonize the aviation industry. She joins us in this episode to talk about jet fuel's brave new future, which is WAY closer than you think.

lanzajet.com
LanzaJet on LinkedIn

How big of a factor is sustainability when U.S. travelers choose where to go? Who do they think should be responsible for addressing cultural and economic sustainability challenges? How much does a crowded versus uncrowded destination matter when tourists make decisions on where to go? We will definitely, absolutely find out with Madeline List, a Senior Research Analyst with Phocuswright and the author of the report Beyond Climate Change: Cultural and Economic Sustainability in Travel.

https://www.phocuswright.com/Travel-Research/Consumer-Trends/Beyond-Climate-Change-Cultural-and-Economic-Sustainability-in-Travel