• EP 129: Mastering Dental Marketing with Sean Hamel
    Jul 22 2024

    In this episode I was able to hang out with Sean Hamel, the brain behind the Art of Dental Marketing. He believes strongly in personalized, emotionally engaging marketing and gave us lots of examples. He talked about using killer videos and photos to rock Google My Business and then shared super creative ways to get your practice noticed in your community. I still have a lot to learn about videos and self-promotion! Ready to level up your marketing? Let's dive in!

    A few talking points:

    • Humanizing dental practices through relatable experiences.

    • Dental fear affects buying decisions, marketing crucial.

    • Don't be afraid to express yourself in your community!

    Connect with Sean: Art of Dental marketing | Art of Dental Marketing gm strategy call | Pocket Video Coach

    IG:
    @artofdentalmarketing

    @storybaseddentalmarketing

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    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

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    My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

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    Visit odysseymgmt.com to check out my book, webinars and courses.

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    Don’t forget to check out my other podcast Chew on This - A Dental Podcast!

    **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

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    58 mins
  • EP 128: Virtual Clinical Dentistry Is Easier You Think with Brant Herman
    Jun 30 2024

    Don't forget to check out the video episode on YouTube!

    My friend Brant Herman joins me to talk about virtual clinical dentistry. It's not a stretch to call him a dental visionary. His Mouthwatch camera enabled low cost intraoral imaging at a time when documentation needs increased tremendously. It was a foray into teledentistry that led to our topic of virtual care solutions. Dentistry.one is helping dentists interact and treat patients who often can't make it into our offices. For all of you who want to help the underserved population but are reluctant to deal with state agencies, this is for you. I'm very hopeful about what Brant's doing and hope you become involved!

    A few talking points:

    • Virtual dentistry’s staying power

    • COVID-19’s impact on his teledentistry company

    • The future of dentistry - I love this topic!

    Connect with Brant: mouthwatch.com | dentistry.one | LinkedIn

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    Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power.

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

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    My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

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    Visit odysseymgmt.com to check out my book, webinars and courses.

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    Don’t forget to check out my other podcast Chew on This - A Dental Podcast!

    **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

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    56 mins
  • EP 127: Bite-Sized Social Media Strategies for Dental Teams with Rita Zamora
    Jun 15 2024

    Don't forget to check out the video episode on YouTube!

    In this special mini edition of “Nobody Told Me That!” I turned the reins over to Rita Zamora of Connect 90 to share her expertise in social media content. Social media fatigue is real, but Rita has solutions.

    Bonus Tip – Get Some Help: If social media still feels too daunting, Rita advises considering professional help, such as the services offered by her team at Connect 90. They offer a free 30-day trial for social media management, with no obligations or long-term contracts.

    Connect with Rita Zamora: Website | Connect90

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    Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power.

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

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    My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Visit odysseymgmt.com to check out my book, webinars and courses.

    -------------

    Don’t forget to check out my other podcast Chew on This - A Dental Podcast!

    **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    Show more Show less
    13 mins
  • EP 126: Virtual Receptionists and Digital Customer Service with Rita Zamora and Rebecca Herring
    Jun 5 2024

    Don't forget to check out the video episode on YouTube!

    In this episode of "Nobody Told Me That!" we explore how modern solutions like virtual assistants are transforming dental practices. Joined by industry experts Rita Zamora and Rebecca Herring, expect thought-provoking insights on the rise of virtual front desk teams and how they're revolutionizing patient interactions. From chatbots charming Gen Z to full virtual admin teams, we discussed the tech-savvy solutions reshaping the dental experience. Rebecca shares her tale of triumph with off-site admin teams, boosting efficiency and patient satisfaction. And don't miss Rita’s observations from a high-end salon's virtual reception team - could it be the blueprint for your practice's next big move? Pro tip: Personalized touchpoints like follow-up calls are still king, even in a digital world. So, if you’re considering a virtual workforce, tune in to rethink and refresh your approach to exceptional dental care.

    Connect with Rita Zamora: Website | Connect90

    Connect with Rebecca Herring: Transformational Dental Coaching

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    Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power.

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

    -------------

    My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Visit odysseymgmt.com to check out my book, webinars and courses.

    -------------

    Don’t forget to check out my other podcast Chew on This - A Dental Podcast!

    **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    Show more Show less
    57 mins
  • EP 125: AI’s Impact on Diagnosis, Treatment and Insurance Claims with Dr. Mike Barniv
    May 22 2024

    Don't forget to check out the video episode on YouTube!

    In this episode, I interviewed Dr. Mike Barniv who has impressive street cred in the AI, carrier and clinical arenas. He’s currently the VP of Clinical Affairs at Pearl. Dr. Barniv shared AI’s role in treatment case acceptance. Hint - it helps tremendously! We had a frank talk about how the carriers are using AI in adjudication.

    A few talking points:

    • How does AI help dentists to efficiently examine historical images to chart disease progression

    • Using AI to meet carrier documentation criteria

    • Is AI just denying everything?

    This is one for the insurance nerds (my people😎). Enjoy!

    How to find Dr. Barniv:

    HelloPearl.com

    https://play.hellopearl.com/

    E-Mail

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    Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power.

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

    -------------

    My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Visit odysseymgmt.com to check out my book, webinars and courses.

    -------------

    Don’t forget to check out my other podcast Chew on This - A Dental Podcast!

    **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    Show more Show less
    56 mins
  • EP 124: GPOs, PPO Challenges, and Supply Savings with Ted Osterer
    May 8 2024

    Don't forget to check out the video episode on YouTube!

    In this episode, we tackle the financial challenges of operating a dental practice, with a special focus on managing supply costs and leveraging vendor relationships. Joining us is Ted Osterer, my friend from Synergy Dental Partners, who shares great advice to optimize dental practice operations. Look at all that we covered:

    • Dental Supply Management

    • Navigating PPO Challenges

    • Role of Group Purchasing Organizations (GPOs)

    • Partnerships for Cost Savings

    • Empowering Independent Dentists

    I hope you find Ted's insights as valuable as I did. Thanks for listening!

    How to find Ted:

    LinkedIn

    Contact Number: 516-316-3671

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    Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power.

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

    -------------

    My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Visit odysseymgmt.com to check out my book, webinars and courses.

    -------------

    Don’t forget to check out my other podcast Chew on This - A Dental Podcast!

    **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    Show more Show less
    57 mins
  • EP 123: Dental Insurance Updates with Lisa Greer of CDA
    Apr 24 2024

    Don't forget to check out the video episode on YouTube!

    Lisa Greer is the California Dental Association’s dental benefit expert (and repeat guest!). We talked about quite a few topics including Change Healthcare and advice that can get you audited. We both firmly believe that the insurance coordinator is a key player in protecting the doctor’s license. Look at all that we covered:

    • Navigating Change Healthcare's Issues

    • Submitting treatment on claim forms

    • CDT codes and how to stay updated

    • Audit preparedness

    • Medicare Advantage plans

    • Fraud, Waste, and Abuse Training

    • Educating the next generation

    I hope you find the rich insights shared by Lisa as practical as I did!

    How to find Lisa:

    Lisa Greer: lisa.greer @ cda.org

    LinkedIn

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    Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power.

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

    -------------

    My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Visit odysseymgmt.com to check out my book, webinars and courses.

    -------------

    Don’t forget to check out my other podcast Chew on This - A Dental Podcast!

    **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    YouTube: https://youtube.com/@odysseymgmt

    Show more Show less
    1 hr and 2 mins
  • EP 122: Training, Profitability, and Patient Conversations with Dayna Johnson
    Apr 10 2024

    Don't forget to check out the video episode on YouTube!

    Join us for a candid conversation about financial management and team development. I’m thrilled to welcome back my close friend, Dayna Johnson, a dental consultant who's made a name for herself in the world of digital workflows and accounts receivable wizardry.

    We tackled these topics:

    • Why collection conversations are scary

    • Transparency and practice numbers

    • Investing in training and employee retention

    • How to reduce no-shows

    • The business of dentistry

    Links from Episode:

    Novonee | Dentrix Training | Education with Dayna Johnson

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    Synergy Dental Partners believes in the podcast! They are offering to double their free trial offer for NTMT listeners. Synergy is a group purchasing organization (GPO) that lowers your expenses by leveraging their purchasing power.

    https://www.odysseymgmt.com/synergy

    NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

    -------------

    My new insurance course is out! Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

    -------------

    Visit odysseymgmt.com to check out my book, webinars and courses.

    -------------

    Don’t forget to check out my other podcast Chew on This - A Dental Podcast!

    **If you like the show then I’d appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

    Show more Show less
    57 mins