• Unmasking the Beauty Industry: Spotting Illegal Products and Understanding Model Calls
    Jul 28 2024

    Are you concerned about the safety of your beauty products? Mary and Carla dive deep into the world of illegal medical products, providing essential tips to help you identify counterfeit or unauthorized items. Learn how to protect yourself as a consumer by asking the right questions. Additionally, they demystify the role of a "model" in aesthetic training. Discover what to look for in model calls and ensure your safety when participating in such opportunities. Tune in to empower yourself with knowledge and make informed choices.

    Show more Show less
    31 mins
  • First Steps to Staffing Success: A Guide for New Spa Managers
    Jun 30 2024

    Carla and Mary discuss some practical tips for new spa managers who are looking to begin hiring their first employees.

    Show more Show less
    47 mins
  • Elevate Your Practice's Quality Control with Shelley Proctor
    Jun 9 2024

    Welcome to another exciting episode of "Not Just Lip Service!" In this episode, our Chief Legal Officer, Courtney Walker, introduces the newest member of the Smiley Aesthetics team, Shelley Proctor. With 20 years of experience in healthcare quality, Shelley joins us as the Director of Quality. Tune in as Shelley shares insights from her extensive background and discusses how she plans to elevate quality standards at Smiley Aesthetics. Whether you're a seasoned professional or new to the field, you'll learn practical tips on implementing a robust quality control plan in your practice. Don't miss this valuable conversation!

    Show more Show less
    22 mins
  • Medspa Money Management: A Basic Overview (Part 2)
    Jun 2 2024

    Ready to take control of your med spa finances? In part two of our series, Mary and Carla guide you through analyzing your P&L statement. Learn key expense categories, identify areas for improvement, and understand smart spending strategies. Gain valuable insights to boost your med spa's profitability.

    Show more Show less
    45 mins
  • Medspa Money Management: A Basic Overview(Part 1)
    May 26 2024

    Demystifying Medspa Finances: Part 1! Feeling overwhelmed by the financial side of your med spa? This episode is your first step to financial clarity! Mary and Carla offer a basic overview of managing your med spa's finances. Learn about essential expense categories, the importance of your Profit & Loss (P&L) statement, and foundational strategies for financial health. Stay tuned for Part 2, where we'll dive deeper into advanced techniques! Don't miss this essential guide for all med spa owners!

    Show more Show less
    34 mins
  • Counterfeit Botox, Unsafe Spas & Non-Compete Chaos
    May 12 2024

    This episode tackles critical issues impacting the aesthetics industry. Mary and Carla address the dangers of counterfeit Botox, discuss the horrifying case of an unlicensed spa transmitting HIV through PRP, and unpack the recent FTC ruling on non-compete clauses from medspas owners standpoints. Learn how to protect yourself as a consumer and stay informed about these alarming trends. Don't miss this essential conversation for anyone considering aesthetic procedures!

    Show more Show less
    34 mins
  • New Town, Thriving Med Spa: Holly Scott's Client-Winning Strategies
    May 5 2024

    This episode features Mary Smiley Ford, Founder & CEO of Smiley Aesthetics, in conversation with Holly Scott, a registered nurse and trailblazing med spa owner from North Georgia. Holly shares her inspiring journey of opening a med spa in a new town, navigating client acquisition strategies, and overcoming the challenges of being a solopreneur. Join Mary and Holly as they discuss the grit and resilience needed for success in the med spa industry, even when starting from scratch. Learn valuable tips for building a thriving business in unfamiliar territory.

    Show more Show less
    34 mins
  • Aspiring Aesthetics Professionals? Mindset & Pre-Launch Prep for Success
    Apr 28 2024

    Dreaming of owning a med spa? This episode equips aspiring aesthetics professtionals with the knowledge to thrive! Smiley Aesthetics' VP of Injector Growth joins Carla for a deep dive into the essential mindset and realistic expectations for launching a successful medical aesthetics business. Learn valuable self-evaluation techniques and practical steps to prepare yourself before entering this exciting market. Don't miss this roadmap to success in the world of aesthetics!


    Show more Show less
    42 mins