This week we’re chatting to co founder of Signal AI David Benigson on the PRmoment podcast

From media monitoring start-up, to $165m investment via 6 funding rounds: Signal AI founder David Benigson talks to PRmoment founder Ben Smith through its journey.

In September 2025, Signal AI raised $165 million in a growth equity round led by Battery Ventures. This investment will support global expansion, product development, and strategic acquisitions. Signal AI has 220 employees and apparently 40% of the fortune 500 are clients.

According to a report in City AM Signal AI reported £23 million in revenue in the year to March 2024.

Before the Battery Ventures investment, the company had previously raised around $100 million investment from previous funding rounds including Aberdeen, Hearst, and Guardian Media Group Ventures.

A quick plug for the PRmoment Awards, the final entry deadline is Friday 23 January. Don’t miss the opportunity to shout about the work you and your team have done over the last 12 months and get an independent endorsement from the PRmoment Awards jury.

Here’s a summary of what PRmoment founder Ben Smith and David discussed on the show:

David Benigson recounted the founding of Signal AI a decade ago in London with the initial goal of using AI to help business leaders understand real-time information for better decision-making in reputation tracking and media intelligence. Signal AI, which has scaled globally and now serves over 800 organizations by processing data from over 225 markets in 75 languages, evolved from discriminative AI expertise to integrating generative AI to create a conversational layer for clients. David Benigson and Ben Smith discussed Signal AI's six funding rounds, including a recent $165 million round, which allowed the company to reach an inflection point of profitability and self-sustainability, and David Benigson also detailed the shift in corporate communications toward data-driven practices, focusing on advanced monitoring, measurement, and "decision intelligence" for strategic risk management.

It’s my twice yearly chat with W Communications founder and CEO Warren Johnson and today it’s our 2025 PR Agency Review of the Year.

Warren founded W Communications in 2009. It now has global revenues of £25 m and a headcount of 200, with 140 in London and 60 across the rest of the world.

Over the next half hour or so Warren and I will discuss the ups and downs of PR agency life over the last 12 months.

Before that, the breaking news is that the PRmoment Awards final entry deadline is Friday 23 January. Don’t miss the opportunity to create proof points of the quality of your agency’s work.

Also, check out the speaker programme for our latest PR Masterclass: The Intersection of PR and GEO. It’s another stellar line-up.

Summary

Warren Johnson rated the PR agency market happiness index for Q1 as "three out of five" due to economic unease, but Q2 improved for W Communications due to diversification and a trend towards "silliness and frivolousness," while they rated Q4 as challenging due to "speurious pitches" and negative sentiment following a "disastrous budget."

The discussion also highlighted the strength of corporate and B2B sectors, the volatility of consumer PR, the necessity of innovation and entrepreneurial agency behavior, and the positive impact of fractional hiring which benefits agencies by providing "phenomenally experienced ex clients."

Warren predicts that 2026 will be "a real game of two halves," favouring innovative agencies, and expressed skepticism about AI's current efficiency in PR, suggesting it will allow experienced humans to do "even more work" while acting as a "real time bomb" by hindering junior development.

Details

• PR Agency Happiness Index (Q1 and Q2) Ben Smith asked Warren Johnson for a hypothetical happiness index of the PR agency market at large, starting with Q1, which Johnson rated as "three out of five," characterizing it as uneasy and jittery due to negative sentiment in the wider economy. Ben Smith recalled starting 2025 positively, though political and geopolitical uncertainty soon challenged that outlook. Warren Johnson suggested that this constant disruption has become the "new normal". For Q2, Johnson noted that W Communications felt "quite good" due to heavy diversification, including spinning off their restaurant business, Chomp, and growing their influencer business, which was showing better monetisation. This period also coincided with a push in pop culture toward "silliness and frivolousness" to escape depressing global issues.
• Sectoral Performance and Innovation The discussion shifted to the performance of corporate, consumer, and B2B PR sectors in H1. Warren Johnson highlighted that corporate shops are having a moment, with some valuations moving them toward management consultancy models. B2B is thriving, supported by the ascendancy of LinkedIn and technology powered by AI. Consumer PR, however, is more volatile, experiencing good highs but also lows around the budget. Johnson stated that innovation is critical, as they experienced their best trading quarter ever in Q3, driven by diversification into specialized services like influencer and experiential marketing. They emphasized that agencies must be entrepreneurial and reward innovation, suggesting that clients post-COVID have increased their appetite to buy more from agencies.
• PR Agency Happiness Index (Q3 and Q4) and Economic Climate W Communications experienced their best trading quarter ever in Q3, predominantly driven by consumer work and specialized services due to extensive innovation. Warren Johnson noted that things started to slow down approaching the budget. Q4 was generally challenging due to "speurious pitches."

In the fifth episode of the season, Dean Connelly, founder of Latte Recruitment and Elizabeth Giles are joined by Emma Ewing, founder of Big Fish Training about resilience over the holidays.

Ewing, who has previously worked with PRmoment on resilience has a unique insight as she brings her resilience expertise but also her vast knowledge of the PR sector, having provided coaching and training to PR leaders.

This podcast runs through tips and advice for staying resilient during the hardest times of the year: December and January.

Many thanks to our podcast sponsors the PRCA

This PR Talent Trends Year in Review podcast discusses the Public Relations (PR) job market and talent trends of 2025. The host is PRmoment founder Ben Smith and he's speaking with Dean Connelly, founder and PR recruitment director at Latte.

The early entry deadline for the 2026 PRmoment Awards is on Friday, December 19th. The final entry deadline is on 23rd January.

If you want more information about the best jobs available in UK PR do subscribe for free to PRmoment's weekly Top 10 PR Job updates.

Finally, it's worth checking out PRmoment's new PR Masterclass: "The intersection of PR and GEO event.

Key points from the discussion:

Job Availability:

There was a slight uptick in PR jobs in 2025 compared to 2024, specifically a 6% increase, according to Latte's data.

However, this figure is still significantly down (17% less) compared to 2022, which suggests the "COVID boom" has flattened out. The years 2024 and 2025 have been "the toughest" in the last five years.

Client Hiring Trends:

In 2022, Latte had seven fewer clients but 17% more jobs were released than in 2025, indicating that agencies and brands were hiring at a rapid rate and more often at that time.

Recruitment Levels: More roles were hired at the Account Executive (AE) and Senior Account Executive (SAE) level, making up 30% of the vacancies seen this year. 23% of the roles were at the Account Director (AD) and Senior Account Director (SAD) level.

Consumer PR Senior Talent: It was a "tough year" for consumer senior-level talent but at more junior levels there are recruitment demand still outweighs supply.

In-House Market: The in-house market seems to be a "slower market".

Salaries: Pay increases have been relatively low for the past 12 months, which is "welcome news for business owners". Talent is no longer coming in with "ridiculous requests," and the frequency of needing to manage salary expectations in a conversation has "really dropped," likely driven by the softening job market.

AI in PR Jobs: Job specifications are changing to reflect the increasing nature of AI, but not as widespread as one might think. The second half of the year saw more conversations around agencies testing candidates' AI skills and ability to prompt. Some small-to-midsize agencies have hired AI specialists whose job is to work on prompting and building a platform.

Redundancies: The frequency of redundancies is about the same as last year, but bold headlines "creates fear". There is still a gap between available jobs and available talent, and good agency talent is "still getting snapped up pretty quickly". The market is more difficult for those who are in-house and want to stay in-house, as those roles are more competitive if they are for a "good brand".

Welcome to our review of PR Pitches and mergers & acquisitions in the UK PR scene with Andrew Bloch. Here, we discuss the biggest pitch wins and mergers & acquisitions that the PR sector has seen in 2025

Andrew is the lead consultant - PR, Social, Content and Influencer at the new business consultancy firm AAR and a partner at PCB Partners, where he advises on buying and selling marketing services agencies.

Andrew also runs the advisory firm Andrew Bloch & Associates.
Before we start, you can now enter the PRmoment Awards. The early entry deadline is 19th December. The final entry deadline is 23rd January.

Also, check out the speaker programme for our latest PR Masterclass: The Intersection of PR and GEO. It’s another stellar line-up.
Here's a summary of what Andrew and PRmoment discussed:
Andrew’s summary of the PR pitch scene in 2025

“A tricky year for many agencies - stagnant economy, long lead times, rising costs, slow decision making, short in client demands and move from retainers to projects.

Trading has been challenging but moving in top 2026 with cautious optimism.
But. A bit of a tale of 2 agencies. On one side - agencies taking initiative - embracing AI into workflow, refreshing proposition, energetic, sharpening their brand and their offering. On the other, agencies standing still, leaning on past reputation and senior expertise without moving forward. These are the ones finding it tough - complaining about pipeline and ghosting. The ones that have adapted are picking up major wins - the industry feels split between the modern agencies and the ones getting left behind.

PR has a huge opportunity. Attention grabbing is more important than ever. The role of earned media role in this is more important than ever. PR can and should be at the centre of conversations. GEO provides a massive opp both in terms of search visibility and rep management.”

Listen to the pod for all this years biggest pitch wins and deals.

Welcome to the PRmoment Podcast. In today's show we’re doing something a little different. We’re talking about PR superpowers.

You may have seen the Legends of Frank series that Frank has been running this year, to celebrate its 25th birthday,

The Q&A style interviews with each Legend has been fun and informative. But today, as we reach the end of the year, I'm talking to GG to get a deeper dive into some of these Legends to identify the 10 most important PR Super Powers.

I want to find out why they are legends, what is their superpower, what was behind their success at Frank, and their careers since.

Before we start, you can now enter the PRmoment Awards. The early entry deadline is 19th December so do take a look at this year's categories and if you enter a few by 19th December, you’ll save yourself a few quid.

Here’s a summary of what Graham and

You must have had some fun putting this Legends at Frank series together?

Did many people get upset with them for not including them as a legend?

Graham talk us through his top 10 PR super powers:

• "The skill to be able to talk a client into doing anything" - Bianca Lee Chang
• "Pub quiz team captain" - Jay Sorrels
• "Chutzpah, cheek, and able to talk people into anything" - Lucy McGettigan
• "Creativity and tattoo advice" - Graeme Anthony
• "Chasing down a new biz lead, never knew when he was beaten" - Flying Frank (the greyhound)
• "The master of puns"- Greg Double
• "Trying something new, being experimental, taking risks" - Sophie Raine
• "Doing the right thing all the time" - David Fraser
• "Swottiest PR" - Gemma Moroney
• "Pitch genius" - Frankie Cory (also Lucy Hart)
• "Client bravery" - Gavin Lewis
• "A network of contacts is crucial" - Andrew Bloch
• Graham and Ben talk about the importance of friendship at work.
• Graham on how to foster a culture of fun at work.

Welcome to the News Review on the PRmoment podcast. In this weekly show I’m joined by Angie Moxham, and Mark Borkowski

This is the PR News Review where we look at the biggest news stories of the week from a PR perspective and this week we’re talking about rage bait.

This week rage bait was named Oxford University Press' Word of the Year for 2025.

Before we start, you can now enter the PRmoment Awards. The early entry deadline is 19th December so do take a look at this year's categories and if you enter a few by 19th December, you’ll save yourself a few quid.

Also, thanks so much to the PRmoment Podcast sponsors the PRCA.

Welcome to the PRmoment podcast. Today we’re chatting to Laura Burch, founder and managing partner at Work & Class and Roxy Kalha, founder and managing partner at The Heard about the challenges of founding a PR agency as a women.

Laura launched Work & Glass in 2024 and Roxy launched The Heard in 2023.

Before we start, the final date to get your early entries in for The PRmoment Awards is December 16th. All the info you’ll need, including a list of the categories is on the awards microsite.

Thanks so much to the PRmoment Podcast sponsors the PRCA.

Here is a summary of what Roxy and Laura discussed with PRmoment founder Ben Smith:

Is it harder as a female founder in PR?

Roxy and Laura both give a shout out to The Lonely Female Founders Club.

What are the hardest parts of being a female founder?

Why does Roxy dislike the term imposter syndrome?

Who are Laura and Roxy’s female PR founder role models?

What are the biggest barriers to women launching a PR agency?

Which behaviours reduce the confidence of female employees? Described by Roxy and Laura as “death by a thousand cuts.”

What were the catalysts that made Roxy and Laura decide to launch their own businesses?

What are the variables that can help more female founders launch more PR firms?