What if healthcare leadership could be revolutionized by empathy and curiosity? In our latest episode, we sit down with Dr. Julie Kennedy Oehlert, the Chief Experience and Brand Officer for ECU Health, whose inspiring journey from a nurse aide at 14 to a healthcare leader offers a masterclass in compassionate leadership. With over four decades of experience, Julie shares her unique insights into patient experience, strategic operations, and the integral role of empathy and curiosity in driving innovation.

Imagine team meetings that reinvigorate your organization's mission, vision, and values, turning them from stale clichés into living, breathing elements of your work culture. Through engaging anecdotes and creative communication tools like memes, we explore how connecting individual roles to your organization's core principles can inspire and retain employees, especially in the wake of the pandemic. Julie’s insights illuminate the power of aligning behavior standards with core values through crowdsourcing, creating a self-reinforcing culture of authenticity and accountability.

Our discussion doesn't stop at organizational strategies. Dive into the heart of healthcare, where love, empathy, and human connection are crucial in balancing technological advancements. Julie shares her passion for pollinators like bees and butterflies, symbolizing her holistic approach to caring for people and the planet. We wrap up with thoughts on the importance of rewarding effort, learning from mistakes, and managing personal brands authentically, emphasizing the need for empathetic leadership to inspire innovation and drive the evolution of healthcare toward a brighter future.

Host: Chris Comeaux, President / CEO of TCN / TCG
Guest: Julie Kennedy Oehlert, Chief Experience and Brand Officer for ECU Health

https://www.teleioscn.org/anatomy-of-leadership/people-making-with-julie-kennedy-oehlert