In this episode of the 'Pfeffer on Power' podcast, host Jeffrey Pfeffer, a professor at Stanford University's Graduate School of Business, is joined by Amir Rubin, CEO and founding managing partner of Healthier Capital, a fund that advances healthcare by supporting innovative companies creating significant impact and value.

Amir is a trailblazing leader who has revolutionized healthcare giants like Stanford Healthcare and One Medical. Curious about how to build influence without direct control? From fixing hospital roofs to improving parking, Amir’s approach to practical issues offers valuable lessons for anyone looking to turn around underperforming departments. Learn how he fosters a supportive environment for doctors and staff, creating a culture that thrives on continuous improvement.

Discover the secrets to aligning executive skills with organizational needs, as Amir dives into the importance of understanding board expectations and leveraging lean and design thinking approaches. Amir involves patients in improvement processes and engages multidisciplinary teams to ensure sustainable success and scalability.

Pfeffer on Power is produced by University FM.

The importance of alignment, trust and empowerment from the board leadership

20:43: It's important to have that alignment, trust, and empowerment from the board in the leadership, you know, until we lose that right. And that's why cultivating that right, maintaining those relationships, and keeping people informed is very important. Because we are trying to do things with a certain philosophy and a certain approach. And it's also why showing progress, making traction, and having some early wins is also important because you want to keep building on that confidence. If you're like, no, no, no, it's coming in the future, you can lose some of the confidence of those stakeholders. So, showing, you know, that foot in the door: "Hey, wait, hold on; we're making some progress here." And showing the measurements, showing the tractions, and continuously improving is really important. And then bringing other people into this solution. Bringing clinicians, bringing staff, bringing technologists, bringing the board, bringing the patients. Let's all work on this. This is all of our mission.

The value steam processes matter

07:20: I think a great experience, whether it's for faculty, clinicians, staff, or for patients, is thinking through all those small steps of the process. And I think when we're often finding ourselves irritated with an experience, it's often something like, I can't believe nobody's thought about this. Well, you know, that's often the case. Either folks haven't thought about it or haven't put the energy or effort to think about those things. I think ultimately a great experience, whether it's for patients, customers, or consumers, or for physicians, faculty, staff, is thinking about all those things. How do we stitch these things together? The details matter. The value stream processes matter, and I don't think you can have great experience and ignore those details, whether it's for faculty, staff, or patients. I think they're kind of one in the same.

On having patient-centric approach in everything they do

19:43: We need to understand it from the patient's perspective, or if we're serving a child, the parent's perspective. And the more of those perspectives we had, the better picture we had of, ah, now I see what's going on here. If we could just stitch a few of these things together upstream, we'd make it better for the patient, the consumer, but also we wouldn't create all this downstream work for the clinician and staff that could be avoidable. That was absolutely important, and it also infused our organization with a customer experience mindset.

• LinkedIn Profile
• HealthierCapital.com

In this episode of the 'Pfeffer on Power' podcast, host Jeffrey Pfeffer, a professor at Stanford University's Graduate School of Business, is joined by Rene Caissie, CEO and co-founder of Medeloop.ai, a company dedicated to revolutionizing clinical research and trials through innovative AI technology. Rene is also an Adjunct Professor at the Stanford University School of Medicine.

Rene, a former maxillofacial surgeon, shares how his personal experiences, including those of his children’s illnesses, motivated him to innovate in the field of electronic medical records and co-found the start-up Medeloop.ai, a revolutionary clinical research platform utilizing AI for accelerated drug discovery, playing a crucial role in addressing his own son's complex medical condition, underscoring the platform's real-world need and impact.

Rene and Jeffrey also discuss the importance of networking and how it can catapult your career to new heights. Rene sheares the story of his transformative encounter with Amir Rubin, former CEO of One Medical and Stanford Healthcare, illustrating how meaningful connections can open doors to unimaginable opportunities. Listen to learn practical tips that can also help you network and advance your own career.

Pfeffer on Power is produced by University FM.

00:00 Introduction to Pfeffer on Power

00:26 Renee Caissie: From Surgeon to Startup Founder

02:29 The Birth of Medeloop

04:56 Using AI to Diagnose Rene’s Son

08:00 Leveraging Networks for Success

11:07 Practical Advice for Networking

18:17 Building a Personal Brand

20:39 Conclusion and Final Thoughts

How AI transformed Rene's life

05:49: We spent a couple thousand dollars and came to the office, and we built a bot that would take all of this data, all of his symptoms, and it actually found that Tom had what's called EPI (exocrine pancreatic insufficiency) that caused malabsorption of certain nutrients that, in certain rare cases, could cause motor tics. So he was missing this enzyme called lipase that wasn't being excreted by his pancreas. He ordered lipase on the internet, gave it to him, and three days later, Tom had no more tics. It disappeared. So we went from having a prognostic that could have, a couple of years to a lifetime to a pill that costs 50 cents a day and being fully cured using today's technology, using AI.

How do you stand out and make meaningful connections?

12:08: I think it's important when you do approach somebody to not just come in with an ask. You need to provide value, and there's a whole bunch of ways you can provide value. One of the easiest ways is to make a connection. So, if you meet someone, there's a fair chance there's somebody else that they might want to meet or that you could propose, making an introduction is an easy way to provide value, but not just coming in with an ask of, Amir doing something for me, but me being able to provide something to Amir really makes a big difference because powerful people get asked for things relentlessly. So it's important to shine, to make sure that you differentiate yourself from others that might approach them, but also come in with some sort of value that you can provide to these people.

The power of getting out of your way

08:32: I was never one to go ask for help before, and that's the first thing that I learned in your class: to get out of my own way and meet people in class. So the first thing that I did was actually, in your class, make sure to be the first guy up front. When class concluded, you always had a guest speaker that came in, and I always knew what I wanted to say to them. I was very well-versed in what they've done in the past, and I made sure to make an impact during those five minutes. I think I did that quite well. I was able to connect with people who have had a drastic impact on my company.

• Medeloop.ai
• Faculty Profile at Stanford Medicine
• LinkedIn Profile

In this episode of the 'Pfeffer on Power' podcast, host Jeffrey Pfeffer, a professor at Stanford University's Graduate School of Business, is joined by Luciana Doria Wilson, co-founder of Managrow, a boutique member of AICA global corporate advisors.

Luciana opens up about her experience in Jeffrey Pfeffer's "Leading with Power" course, which shifted her perspective from execution to leadership, revealing the critical role of resilience, discipline, and strategic understanding of power dynamics, especially as a woman in a male-dominated industry. Luciana's insights will leave you empowered and ready to navigate your own career path with confidence.

Learn how ManaGrow's commitment to long-term relationships with entrepreneurs and investors across 40 countries has driven sustained growth and client loyalty. Tune in for practical advice on expanding your professional network, maintaining client trust, and creating lasting business success in today's global market.

00:00 Welcome

01:03 Meet Luciana Doria Wilson

02:01 Luciana's Early Career in Finance

03:05 Transition to Board Roles

07:07 Founding ManaGrow

09:52 Impact of Stanford's Power Course

12:06 Networking Strategies and Business Growth

15:27 ManaGrow's Unique Approach

17:07 Conclusion and Final Thoughts

Pfeffer on Power is produced by University FM.

The impact of the power course on Luciana’s business approach

[12:06] Jeffrey: So, what was the difference after you took the class? What did you do differently in terms of the networking that you had done before and then after the class?

[12:16] Luciana: So one thing is that I'm more selective. The other thing is the strategy behind my mind. So if I want to create impact, what is it that I need? Who do I need to speak to? I was able to get access to very interesting people during my career, but I wasn't using those relationships to do the things I thought were important or aligned with my values. So that's how it changed. It's a completely different picture from what I was doing before. I was able to help and get help, and this is something ongoing in my life.

What makes Managrow different?

[17:09] Jeffrey: It strikes me that a lot of what you're doing, other organizations are also doing, particularly investment banks and business brokers. What do you believe is your competitive advantage?

[17:21] Luciana: Most of the boutiques do only transactions, and the relationships with their customers are based on the deals. We work as a boutique, so we do not compete with banks because they are doing the largest transactions. And with the small ones, we are different because we know better the customers, investors, and entrepreneurs. So it's the concept of the boutique; that's why it's very different from those that are only doing transactions and don't care about long-term relationship that they are building between these entrepreneurs.

On getting out of your comfort zone

13:39: There is a lot about getting out of your comfort zone... It's something you choose, not something that happens.

• Managrow.com
• Luciana’s LinkedIn Profile
• Stanford Alumni Women’s Impact Network