In this episode we continue our exploration of the Cynefin framework and how to apply it to innovation. We have already discussed it in a previous episode (Episode 64 with Tom Kerwin). We now want to look at it from another perspective.

Our guest William Bartlett is in the field building solutions, meaning he has first hand experience with the challenges of turning the output of a discovery process, such as an idea or some other form of direction into the delivery an actual concrete product.

This space between the idea or the output of the discovery process and the actual realization of the idea is not one we have discussed much on the podcast and we look forward to exploring it further.

William is an active software engineer, he is also an agile coach and speaker. William also has a very interesting blog where he mostly writes in french, so sorry to all non french speaking listeners!

He is very active in the Cynefin community and in our discussion we will cover William's journey from agile to where he is today and how he tries to integrate these ideas in his thinking and in his work.

Learn more about William Bartlett here: https://namrats.net/

With us today is Steve Portigal. I have been recommending his book “Interviewing Users: How to uncover compelling insights” all the time for anyone interested in interviewing users.

It’s now out in a second edition and with the promo code QUEST you can get 10% off here: https://rosenfeldmedia.com/books/interviewing-users-second-edition/.

Steve helps organizations build more mature user research practices. He has vast experience in interviewing all kinds of users, from families eating breakfasts to rock musicians. In these interviews he has uncovered insights that informed the development of wide range of services and products such as medical information systems, wine packaging and music streaming services. Head over to portigal.com if you want to know more, find his books and the Dollars to Donuts podcast he’s hosting.

Today, we welcome Pam Henderson. Pam is an entrepreneur, professor, and founder and CEO of NewEdge, a growth strategy firm that anchors growth in “opportunity.” - in quotes, I say ‘in quotes’ because Pam created a method known as Opportunity Thinking, a creative approach to innovation.

She’s the author of a book with an intriguing title, “Killing Ideas: You can kill an idea, you can’t kill an opportunity. .

Pam: It’s great to speak with you again and I know that we have a lot to talk about.: Welcome to the Product Quest Podcast!