Episodes

  • Radical Candor Q&A: Jason Answers Our Most Frequently Asked Questions 6 | 28

    Radical Candor Q&A: Jason Answers Our Most Frequently Asked Questions 6 | 28
    Jul 24 2024
    Jason's turn being radically candid with the same FAQs from last week's episode.Now it’s Jason’s turn! On this episode of the Radical Candor podcast, Jason tackles the same frequently asked questions about Radical Candor posed to Kim last week. He shares his perspective on defining Radical Candor, addressing its misuse, and handling feedback in various work environments, including remote, hybrid, and multi-generational workplaces. The conversation covers effective communication strategies, building relationships, and maintaining accountability. Jason also discusses navigating toxic work environments and offers rapid-fire answers to common questions. Tune in for a thoughtful exploration of how to apply Radical Candor in different contexts to foster better relationships and clearer communication.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:The Evolution of Email: From DARPA to Daily Overwhelm | LinkedInFrequently Asked Questions About Radical CandorRadical Candor Q&A: Kim Answers Our Most Frequently Asked Questions 6 | 27 App Overload At Work | Radical Candor Podcast 6 | 21How to Practice Radical Candor With Your Boss | Radical Candor Podcast 3 | 10Don't Let A Bad Boss Derail You | Radical Candor Podcast 6 | 18Practicing Radical Candor In Remote Workplaces | Radical Candor Podcast 3 | 7How to Choose a Radically Candid Boss | Radical Candor Podcast 3 | 13Connect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionJason and Amy introduce the episode, in which Jason answers the same FAQs posed to Kim in the previous episode.(00:01:08) Defining Radical CandorJason’s definition of Radical Candor and how it can differ based on personal interpretation.(00:02:18) Misuse of Radical CandorWhat to do when someone uses Radical Candor as an excuse to act like a jerk.(00:06:53) Challenges in Remote and Hybrid EnvironmentsThe application of Radical Candor in remote and hybrid work settings.(00:12:43) Building RelationshipsTips for building relationships, such as having regular one-on-one conversations outside of the usual work context.(00:15:59) Multi-Generational Workplace DynamicsChallenges and solutions for practicing Radical Candor in a multi-generational workplace.(00:23:03) Accountability and Generational DifferencesClarifying expectations and appreciating different perspectives on work value.(00:26:38) Being Radically Candid with Your BossStrategies for practicing Radical Candor with one's supervisor.(00:29:51) Dealing with Toxic Work CulturesNavigating and transforming toxic workplace environments using the principles of Radical Candor.(00:36:03) Radical Candor TipsA quick recap of key points from the episode in a lightning speed round.(00:38:32) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
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    40 mins
  • Radical Candor Q&A: Kim Answers Our Most Frequently Asked Questions 6 | 27

    Radical Candor Q&A: Kim Answers Our Most Frequently Asked Questions 6 | 27
    Jul 17 2024
    Kim and Amy tackle some radically candid questions.On this episode of the Radical Candor podcast, Kim and Amy answer some of the most frequently asked questions about Radical Candor in a fun and engaging quiz show format. They cover key topics such as handling people who misuse Radical Candor as an excuse to act like a jerk, the challenges and benefits of practicing Radical Candor in remote and hybrid work environments, and navigating generational differences in the workplace. They also provide actionable advice on being radically candid with your boss and dealing with toxic work cultures. Listen in for insightful discussions, practical advice, and a touch of humor as Kim and Amy share their experiences and answer your radically candid questions.Radical Candor FAQsHow to Be Radically Candid With Your BossPracticing Radical Candor In Remote WorkplacesGet all of the show notes at RadicalCandor.com/podcast.Connect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionKim and Amy introduce the episode, a Q&A style discussion to address frequently asked questions about Radical Candor.(00:02:39) Misuse of Radical CandorHandling situations where Radical Candor is used as an excuse for aggressive behavior.(00:07:04) Impact of Intent and ObservationsDistinguishing between good intentions and bad behavior and how to address observed impacts.(00:10:47) Radical Candor in Remote SettingsThe challenges and adaptations necessary for implementing Radical Candor in remote or hybrid work environments.(00:15:21) Intentionality in CommunicationThe importance of intentional check-ins and maintaining open communication channels in virtual settings.(00:20:51) Radical Candor Across GenerationsApplying Radical Candor in multi-generational workplaces, focusing on mutual respect and understanding.(00:25:36) Candid Conversations with LeadershipApproaching conversations with leaders in a candid manner, especially when resistant to feedback.(00:32:33) Radical Candor TipsA quick recap of key points from the episode in a lightning speed round.(00:33:51) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
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    35 mins
  • Radical Candor “Asks” Jeff Wetzler: The Foundational Skill of Asking Questions 6 | 26

    Radical Candor “Asks” Jeff Wetzler: The Foundational Skill of Asking Questions 6 | 26
    Jul 10 2024
    The fundamental skill of asking questions to solicit feedback and create a culture of Radical Candor.Kim sits down with Jeff Wetzler, author of "Ask: Tap Into the Hidden Wisdom of People Around You for Unexpected Breakthroughs in Leadership and Life." Recorded live, the conversation explores the fundamental skill of asking questions to solicit feedback and create a culture of Radical Candor. Jeff shares insights from his book, discussing the importance of tapping into the knowledge and perspectives of those around us. They delve into the five practices of “The Ask Approach" and reflect on audience questions, offering valuable takeaways for leaders and individuals alike. Tune in to learn how to transform your communication and leadership through the power of asking questions.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Jeff Wetzler: LinkedInAsk | Jeff Wetzler Radical Candor Coffee Break: Exploring The Ask Approach YouTubeConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionAmy introduces a conversation between Kim and Jeff Wetzler, founder of “The Ask Approach” and author of “Ask.”(00:01:01) Jeff's Book "Ask"Jeff explains the premise of his book and the importance of tapping into the hidden wisdom of those around us.(00:02:50) The Desire to Read MindsThe common desire to read minds and how asking questions effectively achieves this.(00:04:00) Misinterpretations and FeedbackThe challenges of interpreting facial expressions and the importance of asking directly.(00:05:08) Ruinous EmpathyThe concept of ruinous empathy and the reasons people withhold valuable feedback.(00:08:14) The Importance of Commitment ConversationsThe need for clear commitment conversations in management and leadership.(00:11:11) The Certainty LoopThe concept of the certainty loop, and how assumptions shape perceptions and limit curiosity.(00:13:01) Expanding the Repertoire of QuestionsThe need for a variety of questions to uncover deeper insights and perspectives.(00:14:30) Strategies for Quality QuestionsStrategies for posing quality questions and highlights the importance of soliciting feedback.(00:17:28) Inviting Critical FeedbackThe importance of explicitly inviting critical feedback and how to respond to it constructively.(00:19:22) Checking for UnderstandingBetter ways to check for understanding without sounding patronizing.(00:23:04) Handling Emotional ResponsesThe value of curiosity in handling emotional responses and moving towards Radical Candor.(00:25:32) Listening to LearnThe concept of listening to learn, focusing on content, emotion, and action.(00:28:04) Choosing CuriosityCuriosity as a choice and foundational step in the ASK approach, which focuses on learning from others.(00:29:44) Making It SafeStrategies to make it safe for others to share their thoughts and the role of psychological safety.(00:33:40) Pose Quality QuestionsDifferentiating between clumsy and quality questions, and asking questions that seek to understand others genuinely.(00:39:04) Listen to LearnListening effectively not just for content, but also the emotion and action in the words.(00:40:37) Reflect and ReconnectReflecting on feedback and reconnecting with the person who provided it to ensure clarity and appreciation.(00:43:32) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
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    45 mins
  • Radical Respect: The Jedi Mind Trick 6 | Bonus

    Radical Respect: The Jedi Mind Trick 6 | Bonus
    Jul 3 2024
    This week Radical Candor shares an episode of Radical Respect, where Kim and co-host Wesley Faulkner discuss the dreaded bloviating BSer with guest Tyler Chou, The Creators' Attorney.Failing to call people on their BS breeds problematic overconfidence that can harm collaboration and team confidence, especially among team members who are systematically disadvantaged. In this episode, Kim and Wesley discuss bloviating BS with Hollywood attorney Tyler Chou, who shared her experience working under a boss with no entertainment experience but strong connections in the industry. Even though she was more knowledgeable, his BS made her feel gaslit and afraid to speak up.Tyler Chou has been a Hollywood attorney for the last 15 years. Having worked in VP and SVP roles at companies like Disney, Skydance, BuzzFeed and Open Road Films. As well as large law firms. Tyler has been the lead attorney on 16 feature films including Saving Mr. Banks and Cinderella. She has some battle stories to share about how brutal it is to work as an Asian woman in a white, man dominated industry.Now, Tyler is the Founder & CEO of Tyler Chou Law for Creators and her life’s mission is to protect creators. She’s deeply passionate about helping young creators with millions of subs grow their businesses to 6-7 figures and functions as a fractional COO and GC. She is a thought leader who discusses the intersection of Hollywood and digital media and believes YouTube is the new Hollywood.A year ago Tyler started her own YouTube channel as a creative challenge and has been blown away by how quickly her channel has grown. Her channel focuses on creators, helping them build out their businessesGet all of the show notes at RadicalCandor.com/podcast.Episode Links:Tyler Chou: The Creators' Attorney | YouTube The Creator's Attorney | Linktree Original Episode: Radical Respect S3 | Ep1 - The Jedi Mind Trick Website / YouTubeConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionKim and co-host Wesley introduce guest Tyler Chou, The Creators' Attorney.(00:01:17) Creators' Attorney ExplainedTyler discusses her focus on YouTube creators and the legal challenges they face.(00:02:10) Media Challenges and SolutionsThe legal needs of creators and Tyler's personal journey to YouTube content creation.(00:05:36) Workplace Dynamics and BSExamination of 'bloviating BS', its impact on workplace dynamics, and systemic issues.(00:08:27) Experiences with Bloviating BSPersonal experiences with bloviating BS in professional and personal life, reflecting on the challenges and impacts.(00:13:51) Hollywood's Broken SystemThe systemic issues in Hollywood, including nepotism and gaslighting by bosses.(00:17:35) Speaking Up and Taking ActionThe difficulties and importance of speaking up against BS, especially for women and marginalized groups.(00:24:00) Tyler's Hollywood ExperienceTyler elaborates on her challenging experiences in Hollywood, including job insecurity and gaslighting.(00:26:36) Transition to the Creator EconomyTransition to the creator economy, the growth of the law firm, and the importance of protecting creators legally.(00:31:07) Hiring and Work CultureTyler talks about her hiring philosophy and ensuring a positive work culture in her law firm.(00:35:44) Explicit Agreements in the WorkplaceThe importance of making implicit agreements explicit in professional relationships and contracts.(00:37:27) Contact InformationHow listeners can reach Tyler for legal advice and support in the creator economy.(00:38:58) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
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    41 mins
  • Breaking the 'Word Police' Myth: How Inclusive Language Builds Stronger Teams 6 | 25

    Breaking the 'Word Police' Myth: How Inclusive Language Builds Stronger Teams 6 | 25
    Jun 26 2024
    The ROI of changing language to be more inclusive.Kim, Jason, and Amy discuss the importance of using inclusive language and the impact of non-inclusive language, often dismissed as being "too sensitive.” They explore the concept of "red words," terms that can shut down communication by triggering negative reactions, and emphasize that good communication is measured by its impact on the listener. They share personal anecdotes illustrating how specific words can cause offense and stress the importance of being mindful of the language used to foster an environment of mutual respect and understanding. The episode also delves into the resistance some people have to changing their language and how acknowledging and adapting to others' sensitivities can significantly improve communication and relationships.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:The Word Police: Have We Become Too Sensitive? | Radical Respect Newsletter Beyond 'Sorry': How to Apologize and Mean It 6 | 22 | Radical Candor Connect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionKim, Jason and Amy introduce the episode, a discussion on the impact of non-inclusive language.(00:0:33) The Impact of 'Red Words'The concept of "red words," phrases that trigger negative reactions and shut down communication.(00:04:32) The Effect of WordsHow certain words can create different responses and understanding these reactions.(00:07:19) Addressing Non-Inclusive Language in EmailsNon-inclusive language in emails and how it can be handled to avoid excluding team members.(00:08:59) Handling Public Criticism and CorrectionA story about receiving feedback on social media, and the importance of accepting corrections publicly.(00:11:18) ROI of Inclusive LanguageThe ROI of changing language to be more inclusive.(00:14:58) Overcoming Resistance and Acknowledging BiasWhy some people resist changing their language, and acknowledging and addressing biases.(00:17:46) Current Relevance of Biased LanguageCurrent issues with language in society, emphasizing the need to avoid perpetuating harmful behaviors.(00:20:47) The Impact of Words on RelationshipsThe role of words in building respectful environments and how using the right language can enhance relationships.(00:26:19) Apologizing for Language MistakesHow to handle mistakes in language use, and the importance of being open to reminders and corrections.(00:29:38) Issues with Traditional TitlesWhy certain terms can be problematic due to their prescriptive and exclusionary nature.(00:32:01) Radical Candor TipsPractical tips for implementing Radical Candor, including owning mistakes and responding with curiosity to feedback.(00:34:57) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
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    37 mins
  • Faster, Smarter Communication: Matt Abrahams Gets Radically Candid 6 | 24

    Faster, Smarter Communication: Matt Abrahams Gets Radically Candid 6 | 24
    Jun 19 2024
    Thinking quickly and communicating effectively with Matt Abrahams.On this episode of the Radical Candor podcast, Kim Scott interviews Matt Abrahams, a Stanford lecturer and author of "Think Faster, Talk Smarter." Matt explains how his book is geared toward everyone, from introverts to extroverts, and provides advice for handling impromptu speaking situations. They also address workplace dilemmas, such as navigating feedback in fast-paced environments and managing team dynamics where quick problem solvers are favored. The episode emphasizes the importance of clear, concise communication and the value of diverse thinking styles in enhancing team performance.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Matt Abrahams Think Faster, Talk Smarter | Matt Abrahams Think Fast, Talk Smart: The Podcast | Stanford Graduate School of Business Matt Abrahams | Stanford GSB ProfileElevating Introverts At Work | Radical Candor Podcast The Feedback Loop | Radical Candor Yes, And | Kelly Leonard STFU | Dan Lyons Improv Wisdom | Patricia Ryan Madson PoisedConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionHost Amy introduces the episode, a conversation between Kim Scott and Matt Abrahams, an expert in communication and lecturer at Stanford GSB(00:00:59) Misunderstanding Radical CandorClarifying misunderstandings related to the books "Radical Candor" and "Think Faster, Talk Smarter." (00:02:20) Addressing Workplace DilemmasAnalysis of a listener-submitted workplace dilemma and strategies for effective communication in fast-paced work environments.(00:07:20) Strategies for Introverts in MeetingsAdvice for introverts to contribute effectively in meetings, including listening actively and summarizing.(00:09:48) Handling Spontaneous Speaking SituationsHow to handle spontaneous speaking situations and turning challenging questions into opportunities.(00:15:46) Addressing Unpreparedness and Difficult QuestionsStrategies for admitting unpreparedness and effectively managing difficult questions.(00:18:07) Next Level FeedbackProviding actionable feedback to help individuals develop executive presence.(00:21:40) Managing Anxiety in CommunicationTechniques to manage anxiety and handle situations when one blanks out during communication.(00:28:30) Silence and Active ListeningHandling situations where the audience or colleagues are not actively listening.(00:30:55) Addressing Bloviating BSersHow to deal with individuals who dominate conversations.(00:38:17) Value of Improvisation in CommunicationThe benefits of improvisation classes for enhancing communication skills.(00:40:27) Interrupting and Being InterruptedBalancing the need to interrupt with maintaining respectful communication.(00:44:31) Supporting Non-Native English SpeakersAdvice for non-native English speakers to improve their communication.(00:48:03) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
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    50 mins
  • The CORE of Radical Candor: A Deep Dive into Effective Feedback 6 | 23

    The CORE of Radical Candor: A Deep Dive into Effective Feedback 6 | 23
    Jun 12 2024
    Transform feedback into a powerful tool using CORE.

    Jason and Amy discuss the nuanced art of feedback using the CORE model—Context, Observation, Result, and nExt stEps, explaining how it can transform feedback into a powerful tool for growth and clarity. Whether it’s navigating simple day-to-day acknowledgments or tackling complex, emotionally charged feedback scenarios, they provide actionable strategies that can be immediately applied at work. This episode delves not only into the mechanics of CORE, but also how to implement it to foster a culture of open, productive dialogue and promote continuous development.

    Get all of the show notes at RadicalCandor.com/podcast.

    Episode Links:
    • How To Give Feedback Using The CORE Method | Radical Candor
    Connect:
    • Website
    • Instagram
    • TikTok
    • LinkedIn
    • Facebook
    • X
    • YouTube
    Chapters:

    (00:00:00) Introduction
    Hosts Jason Rosoff and Amy Sandler introduce the episode’s focus on feedback, particularly exploring the CORE model.

    (00:01:07) The CORE Model Explained
    An outline of the CORE model, emphasizing its importance in structuring feedback and improving communication clarity.

    (00:02:16) Preparing for Feedback Conversations
    The value of thinking through feedback before conversations using the CORE model, and the need for flexibility in discussions.

    (00:04:08) Examples of CORE in Practice - Praise
    Examples of using the CORE model for giving praise, including a quarterly budget review meeting scenario.

    (00:08:09) Examples of CORE in Practice - Criticism
    How to use CORE for criticism, detailing potential challenges and how to stay supportive and collaborative.

    (00:13:29) Checking for Alignment and Understanding
    Checking for alignment and understanding during feedback conversations, ensuring both parties are on the same page.

    (00:17:56) Real-World Example of Miscommunication
    A personal experience of miscommunication with a peer manager and how using the CORE model would have improved it.

    (00:22:12) Empathy and Collaboration in Feedback
    The importance of empathy and understanding the other person's perspective before giving feedback, enhancing collaboration.

    (00:25:44) Addressing Complex Feedback Scenarios
    Handling complex feedback situations and the need for ongoing conversations and incremental next steps.

    (00:29:10) Radical Candor Tips
    A checklist of tips to implement Radical Candor, emphasizing the CORE model, checking for alignment, and encouraging collaboration

    (00:31:21) Conclusion


    Become a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
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    33 mins
  • Beyond 'Sorry': How to Apologize and Mean It 6 | 22

    Beyond 'Sorry': How to Apologize and Mean It 6 | 22
    Jun 5 2024
    Making amends and fostering better communicationKim, Jason, and Amy dive into the complexities of apologies, focusing on the difference between genuine regret and false apologies. Through role-play and insightful analysis, they explore common pitfalls such as deflecting blame, making excuses, and failing to acknowledge the impact of one’s actions. They emphasize the importance of sincere apologies and provide actionable tips for making amends and fostering better communication in the workplace. Tune in to learn how to transform “I’m sorry” from hollow words into meaningful actions.Get all of the show notes at RadicalCandor.com/podcast.Episode Links:Fake Apologies Are on the Rise | The AtlanticHow to Apologize Like You Mean It | The New York TimesThe Power of Apologies | Harvard UniversityThe Art of a Heartfelt Apology | Harvard University5 Ways to Recognize and Respond to an Insincere Apology | PsychCentralThe Narcissist's Prayer | The Life DoctorOn Repentance and Repair | Danya RuttenbergHow To Encourage Feedback Between Others In The Workplace | Radical CandorFried Green Tomatoes Movie Clip: Parking Lot Rage | YouTubeConnect:WebsiteInstagramTikTokLinkedInFacebookXYouTubeChapters:(00:00:00) IntroductionKim, Jason, and Amy introduce the episode on the importance of knowing how to apologize and explore false apologies.(00:01:21) Role Play: "Sorry, Not Sorry" Sam vs. Patient PamA role play exercise to highlight common false apologies.(00:04:28) Breakdown of False ApologiesThe hosts analyze the role play, explaining why statements like "I'm an asshole" and "I was just kidding" are problematic.(00:11:13) The Power of Humor and ApologyThe role of humor in apologies, the impact of power dynamics, and why humor should never "kick down."(00:13:13) The Narcissist's PrayerIntroduction to the Narcissist's Prayer, a pattern of defensive behavior.(00:14:52) Structuring a Genuine ApologyAnalysis of what constitutes a meaningful and effective apology, and insights on making amends and acknowledging mistakes.(00:19:39) The Five A's of ApologizingThe five A's of a sincere apology based on Maimonides' principles.(00:28:38) Apology as an Ongoing ProcessThe need for ongoing change after an apology and the challenges of altering long-standing habits.(00:30:16) A Powerful Example of ApologyA poignant example of a sincere apology from a troll to Lindy West, highlighting the components of a good apology.(00:33:06) Radical Candor TipsTips for a thoughtful apology process, emphasizing the importance of sincerity and accountability.(00:34:54) ConclusionBecome a supporter of this podcast: https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support.
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    36 mins