Episodios

  • The Art of Aging Gracefully: Servicing Older Vehicles
    Nov 12 2025

    As drivers hold onto their vehicles longer than ever, service complexity continues to rise. In this episode, GM’s Aaron Charbonneau, Director of Dealer Service and Warranty Operations, and Patrick Meissner, Director of Strategic Service Initiatives and Accessories, discuss how technicians and shop owners navigate the growing mix of old and new technologies. From training and parts availability to customer trust and predictive maintenance, they share insights into what it takes to deliver a seamless service experience—no matter the model year.

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    20 m
  • The Dynamic Story of Dwayne Myers
    Nov 5 2025

    Today, we’re talking with Dwayne Myers, CEO and co-founder of Dynamic Automotive — recently named America’s Top Small Business of 2025 by the U.S. Chamber of Commerce.

    What started as a one-location repair shop in Frederick County, Maryland, has grown into seven thriving locations, nearly 60 employees, and more than 1,300 five-star reviews — all built on the belief that customers should be treated like family and employees like owners.

    We’ll talk with Dwayne about the company’s journey, its people-first culture, and what it takes to build a business that truly endures.

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    17 m
  • Women in Auto Care at AAPEX 2025: Inspiration, Awards, and Opportunity
    Oct 29 2025

    We’re shining a spotlight on an exciting part of the automotive industry — the women who are driving innovation, leadership, and change in the aftermarket.

    Joining us is Missy Stephens, Community Engagement Manager for Women in Auto Care, a community of the Auto Care Association. We’ll be talking about their upcoming events at AAPEX 2025 in Las Vegas, including the Women in Auto Care Breakfast and Awards Ceremony, where outstanding women and allies in the industry will be recognized, and the casual evening reception where connections are made and community grows.

    If you want to learn more about how women are shaping the future of the aftermarket — and how you can be part of it — you won’t want to miss this conversation.

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    20 m
  • Gearing Up for SEMA with Tom Gattuso
    Oct 22 2025

    The countdown is on for one of the biggest events in the automotive world—the 2025 SEMA Show in Las Vegas. This year, the energy doesn’t stop at the convention floor. Outside, the roar of engines, the smell of burning rubber, and the adrenaline of live motorsports will take center stage as OPTIMA powers the weeklong OPTIMA Unleashed experience—capped off with SEMA Fest, the ultimate celebration of car culture.

    I’m joined by Tom Gattuso, Vice President of Events for the Specialty Equipment Market Association. Tom has been shaping automotive events for more than two decades, and he’s here to give us an inside look at what’s new, what’s exciting, and how SEMA continues to push the limits of innovation, performance, and connection across the industry.

    So buckle up—we’re diving into what makes this year’s SEMA Show a full-throttle experience from start to finish!

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    26 m
  • The "I Will" Attitude
    Oct 17 2025

    In Episode 4 of our Endeavor 2 Discover series, Chris Messer, Executive Vice President of Endeavor Business Media’s Transportation Group is joined once again by Mike Jones, President and CEO of Discover Leadership.

    Today’s topic is all about the I Will Attitude—what it means to replace words like I think or I’ll try with the confidence of I will. It’s a simple shift in language that can change the way you lead, the way you work, and the way you show up every day.

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    21 m
  • Who is Rob the Blonde Mechanic?
    Oct 15 2025

    Meet Robin Reneau—once a single mom who didn’t know how to check a dipstick and went through three broken-down cars in four years. Fast forward to today: she’s the first Black woman mechanic to own an independent repair shop in Georgia, running Rob the Blonde Mechanic, LLC. Robin’s journey from high school dropout to shop owner and community leader is all about resilience, representation, and proving what’s possible when you refuse to shrink yourself.

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    21 m
  • Long Live Your Story
    Oct 8 2025

    In today’s episode, we’re diving into one of the biggest challenges shop owners face: cutting through the nonstop noise of media and actually connecting with customers. With so many flashy ads and constant messages hitting us from every direction, how do you make your shop stand out?

    The answer might surprise you — it’s not about being the loudest, but about telling a better story. In today’s conversation with Lola Schmidt of Schmidt Auto Care, we’ll explore how to define your brand’s tone, engage with your community, and keep your marketing story alive. By the end of this episode, you’ll walk away with practical steps to build a brand that people trust, remember, and come back to. Long live your story!

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    18 m
  • Christian Brothers' $12M Investment in Training Excellence
    Oct 1 2025

    This week, host Chris Jones sits down with Michael Suttle, chief development officer at Christian Brothers Automotive, to explore how this growing franchise is revolutionizing technician training in the automotive repair industry.

    In this episode, Michael shares the exciting details behind Christian Brothers' $12 million investment in a state-of-the-art 14,000-square-foot technology and training center, set to open in 2027. Discover how this facility will help their 315 locations stay ahead of rapidly evolving vehicle technology, particularly in the critical area of advanced driver assistance systems.

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    14 m