Remarkable Results Radio Podcast By cover art

Remarkable Results Radio Podcast

By: Carm Capriotto AAP
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  • Summary

  • Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast interviews successful automotive aftermarket professional service entrepreneurs to discover their business success stories. The show also interviews technicians, shop managers, technicians and leaders from distribution and manufacturing. Listen to Learn each week, and strive to take just one thing away with you … One thing that sparked an idea or action within you, that you can implement or pass on. Our guests' stories will show that Remarkable Results come in many forms and fashions, some instant and many more disguised as daily challenges that were overcome.
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Episodes
  • This Nerd Says “Go Paperless!” [RR 971]

    This Nerd Says “Go Paperless!” [RR 971]
    Jul 12 2024
    Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Doug Brackett, owner of Pro Vitals Consulting, shares his journey of transitioning his shop to a paperless and digital environment, emphasizing the importance of standardized processes and the full utilization of shop management software. He discusses the benefits of going paperless, such as improved internal communication and efficiency. Doug also explores the future of the automotive industry, particularly the role of AI and digital tools, and encourages shop owners to embrace technology for optimal operations and customer satisfaction. Doug Brackett, Pro-Vitals Consulting Show Notes
    • Watch Full Video Episode
    • Benefits of Going Paperless (00:03:12) Doug discusses the benefits of going paperless and emphasizes the need for it to make sense for moving the business forward.
    • Shop Efficiency through Digital Processes (00:05:26) Doug and Carm discuss the efficiency gains from going paperless and digital in the shop environment.
    • Importance of Standardized Processes (00:05:54) Doug emphasizes the importance of standardized processes and discusses the need to tailor processes to meet best practices.
    • Optimizing Shop Management Software (00:07:35) Doug and Carm discuss the underutilization of shop management software and the need for effective usage of its features.
    • Doug's Expertise in Software Integration (00:08:52) Doug highlights his expertise in software integration and discusses the tools he uses for his shop.
    • Value of Full-Featured Shop Consultation (00:09:55) Carm and Doug discuss the potential value of a consultant like Doug in optimizing shop tools and features.
    • Standardization and Industry Improvement (00:12:00) Doug emphasizes the potential industry-wide improvement through standardized approaches to shop management and processes.
    • Future Capabilities and Challenges in the Automotive Industry (00:16:30) Doug discusses the future capabilities and challenges in the automotive industry, particularly in relation to AI and digital tools.
    • Implementing AI in the shop (00:23:28) Explanation of using OpenAI's ChatGPT for rewriting diagnostic notes and the importance of professional language.
    • AI's potential in analyzing vehicle data (00:30:13) Exploration of using AI to analyze vehicle data and streamline service advisor tasks.
    • The role of a chief technology officer (00:33:47) Discussion about the need for a chief technology officer mindset and the importance of tuning and tweaking software.
    • The duty of professionals in the industry (00:36:10) Emphasis on educating and informing clients about everything on their vehicle and the abundance of work available by taking care of clients.
    • The impact of technology on the industry (00:38:09) Reflection on the importance of staying ahead of the curve and embracing technology to remain relevant in the industry.
    • Working Together (00:39:10) Discussion on the opportunities and challenges in the automotive industry and the importance of collaboration.
    • Sharing Ideas (00:39:41) Importance of sharing and collaborating within 20 groups and coaching groups for success and growth.

    Thanks to
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    42 mins
  • How Can Technicians Make a Personal Commitment to Training and Improvement? [FTR 094]

    How Can Technicians Make a Personal Commitment to Training and Improvement? [FTR 094]
    Jul 12 2024
    Thanks to our Partners, Shop Boss, and 360 Payments Bill Weaver from NAPA Autotech discusses the vital role of personal commitment to training for automotive technicians. He shares his experiences and emphasizes the importance of continuous education, mentorship, and self-education. Weaver highlights the need for technicians to invest time in training through various platforms and stresses the significance of applying acquired knowledge in the workplace. Bill Weaver, NAPA Autotech Trainer. Listen to Bill’s previous episodes HERE Show Notes
    • Watch Full Video Episode
    • The importance of training (00:00:30) Bill Weaver discusses the need for training and motivation for technicians to take more training.
    • Personal commitment to training (00:02:19) Weaver emphasizes the importance of making a personal commitment to continuous education and improvement.
    • Applying training knowledge in the workplace (00:06:49) Weaver discusses the importance of applying the knowledge gained from training in the workplace and demonstrating the return on investment.
    • Making a commitment to continuous education (00:08:56) Weaver encourages dedicating time for education and embracing it to improve diagnostic speed and communication in the shop.

    Thanks to our Partners, Shop Boss, and 360 Payments Shop Boss – Shop Management Software built by shop owners, for shop owners. It works the way you need it to, right out of the box. Find on the web at https://shopboss.net Connect with the Podcast: -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ -Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 -Subscribe on YouTube: https://www.youtube.com/carmcapriotto -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ -Follow on Twitter: https://twitter.com/RResultsBiz -Visit the Website: https://remarkableresults.biz/ -Join our Insider List: https://remarkableresults.biz/insider -All books mentioned on our podcasts: https://remarkableresults.biz/books -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom -Buy Me a Coffee:...
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    12 mins
  • Rent or Buy: Can I Afford to be my Own Landlord? [E126] - Business By The Numbers

    Rent or Buy: Can I Afford to be my Own Landlord? [E126] - Business By The Numbers
    Jul 11 2024

    Thanks to our partners, NAPA TRACS and Promotive

    In this episode of Business by the Numbers, Hunt explores the benefits and considerations of owning your auto shop's real estate. Learn about financing options, affordability, and real-life examples to help you make an informed decision.

    -Understand different financing options for purchasing real estate.

    -Assess your shop's ability to afford property ownership.

    -Learn the long-term benefits of owning your business premises.

    -Real-life examples to illustrate key points.

    

    Thanks to our partners, NAPA TRACS and Promotive

    Did you know that NAPA TRACS has onsite training plus six days a week support?

    It all starts when a local representative meets with you to learn about your business and how you run it. After all, it's your shop, so it's your choice.

    Let us prove to you that Tracs is the single best shop management system in the business. Find NAPA TRACS on the Web at NAPATRACS.com

    Paar Melis and Associates – Accountants Specializing in Automotive Repair

    Visit us Online: www.paarmelis.com

    Email Hunt: podcast@paarmelis.com

    Get a copy of my Book: Download Here

    Aftermarket Radio Network
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    27 mins
Management Marketing Economics
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