• S2E220 Follow Up - The Key to Trust

  • Aug 27 2024
  • Duración: 29 m
  • Podcast

S2E220 Follow Up - The Key to Trust

  • Resumen

  • If you want your business to stand the test of time, you have to build trust with your customers. In this episode, Brian explains how you can become a trusted advisor to your clients by always going the extra mile, not just during a transaction, but afterwards too.

    YOU WILL LEARN:

    · How trust is easily broken.

    · Why follow-up is critical.

    · How to create advocates for your business.


    MENTIONED IN THIS EPISODE:

    “How to Win Friends and Influence People,” by Dale Carnegie


    Do It N.O.W.

    Referral Maker Pro

    “Raving Fans,” by Ken Blanchard

    Free business consultation

    NOTEWORTHY QUOTES FROM THIS EPISODE:

    “Trust is the most critical factor to the success of any and all relationships, both in business and in life.” – Brian Buffini

    “In today's business environment, if you can follow up consistently, you'll be a shining star in the marketplace.” – Brian Buffini

    “If you want to be a profit-maker, you’ve got to be a promise-keeper.” – Brian Buffini

    “In life, silence is golden. In business, silence is deadly.” – Brian Buffini

    “Character and competence build trust.” – Brian Buffini


    Hosted on Acast. See acast.com/privacy for more information.

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