Outdated and incorrect addresses are the bane of mail service providers. Good thing there are tools, such as CASS-NCOA, that validate changes and allow greater accuracy in delivery of mail. In this episode, Jeff Peoples discusses the best practices for CASS-NCOA for move updates with Bill Marsh, Solutions Consultant at Window Book. Bill talks about what to do to get the most out of CASS and NCOA, and how to leverage them for better service. Learn more about harnessing these tools for better mail service by tuning in.

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Is return mail a recurring struggle? Well, the move update standard is the way to solve it. In this episode, Bill Marsh, a Solution Consultant at Window Book, Inc., informs on the move update and discusses the many ways a company can meet the standards. It’s all in how you work the data you have. Listen in as he joins Jeff Peoples to share how their intelligent mail assessment platform works to make the process easier for you. Stay tuned!

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Seamless Acceptance is changing how mail service providers do business. But how exactly does it work and how do its processes mesh with current practices? Jeff Peoples is on hand to interview Bill Marsh, Solution Consultant at Window Book, Inc. Bill answers several common questions about Seamless Acceptance. He discusses the difference between Full Service and Seamless, the thresholds for assessments, and more. Tune in and learn more about Seamless Acceptance.

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Undocumented mailpiece barcodes are a pain to deal with. They cause so much unnecessary stress, distractions, and time. Say no more to those undocumented mailpieces because Richard Tripp and Nathan Tripp have solved the problem. They join Jeff Peoples in this discussion about their mail assessment platform. Learn how they automate the process of proving the payment on undocumented mail and other Seamless Acceptance issues like move update assessments. Tune in and say hello to less stress and fewer distractions starting today!

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Having issues with undocumented mail issues? We have the solution you need! Richard Tripp and Jeff Peoples are here to talk about the innovative new software built for your needs—The Intelligent Mail Assessment Platform. Richard has been around the country researching the common problems the postal industry has had with undocumented mail. In this episode, he uncovers the findings of his exploration and explains just how this new software is relieving the pain points of the postal industry. Join in on the conversation to hear more on how they’re helping the postal industry on the road to seamless success!

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There is definitely something wrong or manipulative with the postal reforms. Why is there a need to mandate a six-day delivery? What is an integrated network of delivery services? In fact, why is the word, integrated network even written in the mandate? Learn more insight about postal reform with industry leader, Steve Lopez. Steve is the Chief Operating Officer of Window Book. He also has over 28 years of experience in executive management, operations, sales and marketing functions centered on the graphic arts and mailing industries. Join in as Steve shares insights on what is happening with postal reform and network integration. Learn how this could affect letter mailers, and parcel mailers differently.

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There is always a solution for something, no matter how complex it is. With the Intelligent Mail Assessment Platform, compliance with programs like Seamless Acceptance is simplified. Our guest for this episode, Nathan Tripp, speaks on the process for developing this platform and on its benefits for mail service providers. Nathan is an entrepreneur and is the Founder of Tripp Consulting. His focus is on developing and using a broad range of technologies to simplify complex problems. Learn the hows and the whys of software development from the project manager's point of view today. 

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Jamming, in music, is to get together with other musicians and create music through improvisation that is only possible by really listening to each other. How can we apply this to business? Richard Tripp is the CEO of Jam Method Inc. and creator of The Jam Method, a musically-inspired approach for growing successful SaaS products. In this episode, Richard shares the story of how he conceptualized the method centering around a shared purpose, context, and the transformative power of collective intelligence to produce better ideas. Richard curates and analogizes his music background to his experience helping mail service providers sort and optimize their process for undocumented mail piece assessments. He highlights that talking and utilizing creative listening in interviewing clients is key to creating a product that perfectly suits your market's needs. Want to know more about his methods to help grow your business? Tune in to hear more from this insightful and educational discussion.

Love the show? Subscribe, rate, review, and share! https://www.windowbook.com/podcast