Service Drive Revolution with Chris Collins  Por  arte de portada

Service Drive Revolution with Chris Collins

De: Business Outlaws Network
  • Resumen

  • Got a question for the show? Call us at 1-833-3-ASK-SDR! Chris Collins, the leading Automotive Service Manager Coach and Service Advisor Trainer in the world, discusses little known service drive secret weapons to help pull your service department ahead of the pack. Everything from hiring technicians, increasing dealership CSI, building relationships for long term customer retention, to increasing customer pay sales and more, is all discussed here on Service Drive Revolution. All from the automotive industries #1 go-to guy for Fixed Operations; Chris Collins. Listen, and enjoy!
    Business Outlaws Network
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Episodios
  • Q & A | Should You Charge for Unverified Diagnoses?
    Jul 12 2024

    In this Drive By episode of Service Drive Revolution, Chris Collins tackles a crucial question about charging diagnosis fees when Service departments can't duplicate the customer’s concern and make a diagnosis. Discover how to balance customer satisfaction with fair compensation for your service team's time and effort.

    Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training -

    https://bit.ly/Ondemand-Special-offer

    Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line.

    http://bit.ly/CCIschedule

    Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here:

    https://swiy.co/F-ln

    Millionaire Service Advisor also includes our 11-step Circle of Trust System:

    https://swiy.co/F-lq

    Join our Facebook Groups: For Fixed Ops --

    http://bit.ly/YTfixedopsgroup

    For Independent Shop Owners --

    http://bit.ly/YTRSOSgroup

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    11 m
  • Revolutionize Your Service Drive: 5 Proven Selling Techniques for Advisors | SDR #294
    Jul 8 2024

    In our latest Service Drive Revolution episode, we tackled a challenge many of us face daily: making selling easier in the Service Drive. We've all experienced that awkward moment trying to explain additional services to a customer while juggling multiple appointments. Our discussion did a deep dive into this reality, exploring how to build rapport before jumping into maintenance recommendations. Throughout the episode, we highlight five simple system focuses that set our Service Advisors up for success. It's not just about telling them to be proactive; it's about fostering an environment where proactivity thrives.

    #automotiveindustry #sale #selling Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup
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    41 m
  • Q & A | How To Handle Body Shop Warranty Claims
    Jul 5 2024

    In this episode of Service Drive Revolution, we dive deep into the five most common mistakes Dealers make that could be costing their Service Departments big time. From misplaced priorities to outdated compensation models, we uncover the hidden pitfalls that many dealerships fall into. We also discuss current industry trends, including rising interest rates and their impact on car sales. If you're a Dealer Principal, General Manager, or Fixed Ops Leader, this episode reveals crucial insights that could transform your Dealership's performance.

    serviceadvisor #automotiveindustry #cars Discounted Offers for Training and Books in Description Below ⬇⬇⬇ Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Schedule a 15-minute intro call with our team to find out how Chris Collins Signature Coaching can grow your bottom line. http://bit.ly/CCIschedule Got a question? Call us at 1-833-3-ASK-SDR Grab our best selling books for your team: Your 90-Day roadmap to your best Fixed-Ops month ever starts here: https://swiy.co/F-ln Millionaire Service Advisor also includes our 11-step Circle of Trust System: https://swiy.co/F-lq Join our Facebook Groups: For Fixed Ops -- http://bit.ly/YTfixedopsgroup For Independent Shop Owners -- http://bit.ly/YTRSOSgroup
    Más Menos
    9 m

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Fantastic service information

First off I think the jokes are great🤣! The dealership service information they are giving is real life issues and how to overcome the objections. Great job guys, keep feeding the service department with knowledgeable information.

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