• Tech Influence and Innovations: Shaping Votes and Customer Experiences

  • Jun 26 2024
  • Length: 25 mins
  • Podcast

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Tech Influence and Innovations: Shaping Votes and Customer Experiences

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  • Summary

  • We explore a groundbreaking study by Dr. Robert Epstein and the American Institute for Behavioral Research and Technology, revealing how tech companies can influence undecided voters through search suggestions, potentially shifting election outcomes without detection. We also examine the live chat software market's growth, expected to reach $1.7 billion by 2030, driven by its benefits over traditional customer support and increased adoption during the COVID-19 pandemic. Lastly, we discuss the rise of passwordless authentication, a market projected to hit $54.27 billion by 2031, thanks to advancements in biometrics, AI, and machine learning, promising a future with enhanced security and user experience.
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