• The Role of Empathy in Leadership with Andrew Antar
    Jul 25 2024

    🎧 New Episode Alert on The Bliss Business Podcast! 🚀


    Tune in to our latest episode, "The Role of Empathy in Leadership with Andrew Antar," where we explore how empathetic leadership can revolutionize industries. Join hosts Stephen Sakach and Mike Liwski as they discuss Andrew's journey of integrating empathy into disruptive technology within the music industry.


    In this engaging discussion, Andrew shares:


    • His transformative journey from a classically trained violinist to a pioneering leader in the music and tech industry.
    • The inception and vision behind Tune.fm, a decentralized music streaming platform that ensures fair compensation for artists.
    • The significant role empathy plays in creating sustainable and equitable business models.


    💡 Discover how empathy in leadership not only enhances organizational culture but also drives innovative solutions that challenge the status quo.


    Whether you're a leader, entrepreneur, or music enthusiast, this episode offers profound insights into the power of empathetic leadership and its impact on business and creativity.


    Join us to gain inspiration on how to lead with empathy and drive meaningful change in your industry.


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    43 mins
  • Empathy Expansion Kit: Feedback as a Gift and Empathetic Responses to Criticism
    Jul 24 2024

    🎧 New Episode Alert on The Bliss Business Podcast! 🚀


    Unlock the power of feedback in our latest Empathy Expansion Kit episode, "Feedback as a Gift and Empathetic Responses to Criticism." Join hosts Stephen Sakach and Tullio Siragusa as they explore the transformative approach to feedback that can redefine your business interactions and customer relations.


    In this insightful discussion, we dig into:

    • The art of viewing feedback as a valuable gift that can propel personal and organizational growth.
    • Best practices for responding to criticism with empathy, enhancing customer trust and loyalty.
    • The role of AI in managing feedback more effectively, ensuring responses are consistently constructive and aligned with your brand's values.

    💡 Learn how to transform potentially negative interactions into opportunities for connection and improvement. Whether dealing with customer reviews or internal feedback, discover how empathetic communication can lead to better business outcomes.

    Tune in to change your perspective on feedback and strengthen your approach to business communications.

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    12 mins
  • Bad Systems Will Cause You to Lose Sight of Customers' Best Interests – Financial Services Edition
    Jul 23 2024

    🎧 New Episode Alert on The Bliss Business Podcast! 🚀

    In our latest episode, "Bad Systems Will Cause You to Lose Sight of Customers' Best Interests – Financial Services Edition," we dive deep into some of history's most notorious business scandals and the systemic issues that caused them. Join hosts Stephen Sakach, Tullio Siragusa, and Ash Maher as they explore the impact of bad systems on customer trust and business integrity.

    In this episode, we cover:

    • The Wells Fargo scandal and how aggressive sales tactics led to widespread unethical practices.
    • The 2008 financial crisis, highlighting the role of Countrywide Financial and Lehman Brothers in the collapse.
    • The recent FTX scandal and the dangers of unchecked cryptocurrency ventures.

    💡 Learn about the common traits of bad systems, including lack of transparency, high-pressure sales environments, and the consequences of prioritizing short-term gains over long-term trust.

    Whether you're in financial services or any other industry, this episode offers valuable insights into avoiding these pitfalls and fostering a culture of ethical business practices.

    Join us to understand how to create systems that prioritize customer interests and sustainable success.

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    45 mins
  • Critical Habits of High Performance in Today's New Normal with Mark Cunningham
    Jul 18 2024

    🎧 Exciting New Guest Episode on The Bliss Business Podcast! 🚀

    Join us as we explore the "Critical Habits of High Performance" with special guest Mark Cunningham, the founder and CEO of the Achieve Institute. Hosted by Stephen Sakach and Mike Liwski, this episode dives deep into the intersection of peak performance, business acumen, and emotional intelligence in the business world.=

    In this insightful conversation, Mark shares:

    • His journey from Olympic-level athlete to performance consulting guru.
    • The Achieve system's impact on corporate productivity and innovation.
    • The critical habits that distinguish high performers in any field.

    💡 Discover how Mark's unique approach to performance improvement can transform your professional life and enhance your organization’s effectiveness.

    Tune in to learn about balancing high performance with empathy and human connection, and get practical steps for creating supportive workplace environments without compromising productivity.

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    42 mins
  • Empathy Expansion Kit: Listening Louder and with Empathy to Your Social Media Engagement
    Jul 17 2024

    Discover the art of "Listening Louder and with Empathy to Your Social Media Engagement" in our latest Empathy Expansion Kit episode. Join hosts Stephen Sakach and Tullio Siragusa as they discuss the transformative power of empathetic social media practices. Sponsored by Zero Company, this discussion explores how businesses can enhance trust, loyalty, and a positive brand image by engaging deeply and empathetically with their online communities.


    In this episode, we explore:


    + The importance of listening to social media interactions as if conversing in a global village.


    + Practical strategies for engaging with customers on a personal level, mirroring the familiarity and intimacy of local shopkeepers of the past.


    + How to handle feedback, both positive and negative, to foster a loyal and supportive online community.


    💡 Whether you're a social media manager, a customer service professional, or a business leader, this episode offers crucial insights into leveraging social media not just for outreach, but for meaningful, empathetic interaction.


    Tune in to learn how your business can benefit from building stronger, more personal connections through empathetic listening on social media platforms.

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    12 mins
  • Part 2: Aligning Vendors to Meet Your Company Purpose
    Jul 16 2024

    🌟 Continuing Our Deep Dive on The Bliss Business Podcast! 🎧


    Join hosts Stephen Sakach, Tullio Siragusa, and Ash Maher in Part 2 of our discussion on "Aligning Vendors to Meet Your Company Purpose." Sponsored by Zero Company, this episode delves into how ethical partnerships with suppliers can extend your company’s purpose beyond immediate business operations.


    This segment illuminates:


    + The strategic importance of syncing with vendors who embrace your company's ethical standards and purpose.


    + Lessons from past vendor misalignments, including Nike’s challenges in the 90s, emphasizing the need for conscientious vendor selection.


    + Practical strategies for fostering partnerships that contribute to a culture of higher consciousness in business.


    💡 Ideal for entrepreneurs, procurement specialists, and corporate leaders, this talk offers essential insights into ethical supply chain management and its impact on your business’s integrity and growth.


    Tune in to gain a deeper understanding of the good, the bad, and the necessary when it comes to vendor relationships and how to navigate these waters effectively.

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    36 mins
  • Innovative Work Models for the Future with Jose Leal
    Jul 11 2024

    🌟 Explore the Future of Work on The Bliss Business Podcast! 🎧


    Dive into our latest episode, "Innovative Work Models for the Future with Jose Leal," where hosts Stephen Sakach and Tullio Siragusa discuss groundbreaking work models emerging in our rapidly changing world. This segment, brought to you by Zero Company, features Jose Leal, a visionary entrepreneur and co-founder of Radical World, who shares his insights on creating work environments that truly cater to human needs and motivations.


    In this thought-provoking discussion, we uncover:


    + The shift from traditional work models to dynamic, collaborative work environments.


    + How understanding human motivation and organizational environments can lead to more fulfilling and productive workplaces.


    + The impact of these innovative models on personal and professional growth.


    💡 Whether you're a business leader, entrepreneur, or someone interested in the evolution of work, this episode offers a unique perspective on how workplaces can adapt to meet the challenges of the future while staying true to the core human needs for meaning, belonging, and growth.


    Tune in to learn how you can transform your own work environment to foster innovation, collaboration, and a deeper sense of purpose.

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    48 mins
  • Empathy Expansion Kit: AI and Employee Emotional Well-being Feedback Loops
    Jul 10 2024

    Dive into our latest discussion, "Empathy Expansion Kit: AI and Employee Emotional Well-being Feedback Loops," with hosts Stephen Sakach and Tullio Siragusa. Sponsored by Zero Company, this episode explores the cutting-edge integration of AI in supporting the emotional well-being of employees through innovative feedback mechanisms.


    Learn how AI tools are being used to:


    + Detect and address employee stressors discreetly.


    + Facilitate emotional support mechanisms that promote a healthier work environment.


    + Enhance HR functions with predictive analytics to better support staff needs.


    💡 Whether you're an HR professional, a manager, or just interested in the future of workplace technology, this segment offers a deep dive into how AI can transform employee support systems, making them more proactive and personalized.


    Join us as we explore the good, the challenges, and the potential of AI in nurturing a more supportive workplace. Discover how technology is not just solving problems but also enhancing the human aspects of work.

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    13 mins