This week Lucy is flying solo - eek!
This episode delves into the essential aspects of tech and operations for new or new-ish business owners. Building on the conversation from the previous episode with Dom Marshall, this episode focuses on whether a new business needs a website and tips for smoothing out the process. We offer advice on balancing tech needs without the overwhelm, emphasising that initial business focus should be on acquiring the first few clients through personal connections! We talk about mapping out client journeys and identifying areas where tech can enhance or simplify business operations and practical and personal experiences are shared to help you streamline their new business operations effectively.

Links
The Disobedient Business School
Miro - a flowchart and diagramming tool
WhatsApp Lucy to talk about booking a call to sort out your systems and tech

Key Moments in this episode
00:00 Introduction and Welcome
00:59 Continuing from Last Episode
01:16 Website Essentials for New Business Owners
02:42 Tech and Operations Overview
04:15 Client Acquisition and Initial Steps
05:54 Evaluating and Improving Client Experience
09:55 Mapping the Customer Journey
16:35 The Dilemma of Business Tools
16:57 Anecdotes and Advice
18:35 Navigating Business Beginnings
21:43 The Role of Technology in Business
23:59 Balancing Automation and Personal Touch
28:26 Continuous Improvement and Adaptation
29:43 Concluding Thoughts and Future Episodes

🚨 BIG NEWS YOU GLORIOUS HUMANS 🚨
Disobedient Business® LIVE; the newbie palooza is coming June 2024!
A 4-day virtual summit aimed at helping newbie business owners with wtf this online biz thing is and how tf it all works!
Tickets available real soon, get on the VIP list and be the first to hear at disobedientbusinesslive.com

Our group programme The Disobedient Business® Mastermind is now enrolling - check it out.

Visit our website at disobedientbusiness.com

Come say hi at hello@disobedientbusiness.com

Come and chat on Instagram at @disobedientbusinessco

Welcome back to another exciting episode of the Disobedient Business Podcast! This week, we're diving deep into the world of website creation for early-stage businesses. Pippa is joined by the wonderful Dom Marshall from DMARZ Designs, an expert in SquareSpace and UX design. Together, they discuss everything from the pros and cons of building a website in your business's first year to the practical steps and middle grounds for those just starting out.

If you've ever been hung up on selecting fonts, colours, or even the decision to create a website, this episode is packed with actionable advice and humorous anecdotes to help you launch your online presence without getting trapped in a design vortex. Whatever your new business is, this episode offers valuable insights and tips to get your website off the ground effortlessly. Tune in for an engaging discussion that mixes practical tips with a fun, relatable approach!

Key points in this episode:
00:00 Welcome to the episode!
00:30 Website Essentials for New Businesses
04:00 Designing for User Experience
17:10 Efficient Website Creation Strategies
21:35 Overcoming Website Design Challenges
39:11 Final Thoughts and Guest Connection

About Dom
Dominique Marshall is the founder of Dmarzdesigns, a Squarespace website and UX design studio. She specialises in working with coaches, wellness practitioners, and service providers, helping them simplify and strengthen their online presence so they can go from shying away to showing up confidently with an intuitive, intentional, and impactful website. Dom offers multiple website design services, including two-week sprints, VIP design days, and website audits.

Where to find Dom
Website
Instagram
LinkedIn

🚨 BIG NEWS YOU GLORIOUS HUMANS 🚨
Disobedient Business® LIVE; the newbie palooza is coming June 2024!
A 4-day virtual summit aimed at helping newbie business owners with wtf this online biz thing is and how tf it all works!
Tickets available real soon, get on the VIP list and be the first to hear at disobedientbusinesslive.com

Our group programme The Disobedient Business® Mastermind is now enrolling - check it out.

Visit our website at disobedientbusiness.com

Come say hi at hello@disobedientbusiness.com

Come and chat on Instagram at @disobedientbusinessco

What's this episode about?
In this episode of the Disobedient Business Podcast, host Pippa Parfait dives into the challenges and realities of sales and marketing for new service-based business owners. She chats about the all too common "ick" for sales and marketing, emphasizing that effective strategies do not have to feel too sales-y or inauthentic to you.

Pippa shares insights on the difference between marketing and sales, the importance of visibility, and offers practical advice for the folks who might be struggling to embrace these aspects of their business.

The episode also outlines ten actionable tips for disobedient business owners on how to effectively market and sell their services without tripping into the perfectionism trap, highlighting the importance of persistence and building something special over seeking quick wins.

Key points in this episode:
00:00 Welcome to the Disobedient Business Podcast!
01:44 The Dreaded Elevator Pitch: A New Perspective
04:19 The Reality of Sales and Marketing for Newbies
10:16 Marketing vs. Sales: Understanding the Difference
14:24 Visibility and Its Importance in Business
21:40 Practical Tips for New Business Owners
39:11 Wrapping Up and Looking Ahead

🚨 BIG NEWS YOU GLORIOUS HUMANS 🚨
Disobedient Business® LIVE; the newbie palooza is coming June 2024!
A 4-day virtual summit aimed at helping newbie business owners with wtf this online biz thing is and how tf it all works!
Tickets available real soon, get on the VIP list and be the first to hear at disobedientbusinesslive.com

Our group programme The Disobedient Business® Mastermind is now enrolling - check it out.

Visit our website at disobedientbusiness.com

Come say hi at hello@disobedientbusiness.com

Come and chat on Instagram at @disobedientbusinessco