The Friction-less Workshop

By: Andrew Uglow
  • Summary

  • If you own, manage or work in an automotive workshop – this podcast is for you. Andrew Uglow has followed his passion for discovering the secrets of how things work and how to fix them, since falling in love with all things ‘cars’ as a teenager, Always ‘hands-on,’ whether as an apprentice, working in national roles for global manufacturers, or running his own business, his quest for the how and why of both people and technology has given him a unique and important perspective, especially timely for the challenges facing today’s workshop owners, managers, and their teams. Hear from someone who has spent decades training thousands around the world on how to succeed in their roles despite all the obstacles. You will learn new insights and stories about what works and what does not, including the simple tips and tricks that will make a massive impact This is a unique podcast for the automotive industry with a perspective born from decades of hard-won experience. Andrew has a variety of free downloads and tools you can grab. Discover if your workshop is Retention Worthy© here or visit his website, https://www.solutionsculture.com where the focus is on bringing reliable profitability to automotive workshop owners and workshop management through the Retention, Engagement and Development of their Technical Professionals. This podcast was produced by 'Podcasts Done for You' https://commtogether.com.au .
    Copyright 2024 Andrew Uglow
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Episodes
  • Peak Performance: When and Why It Matters in the Workshop
    Sep 23 2024

    In this episode of the Frictionless Workshop podcast, we discuss the concept of peak performance in the automotive industry. Drawing parallels to sports, they explore the challenges technicians face and the often unreasonable expectation of continuous peak performance. The conversation delves into the importance of discretionary effort, sustainable practices, and proper acknowledgement to achieve true excellence. Andrew shares a humorous and insightful personal story to highlight the notion of effort versus return, emphasising the need for balanced and realistic expectations in the workplace.

    Andrew has a variety of free downloads and tools you can grab.

    Discover if your workshop is Retention Worthy© here or visit his website, https://www.solutionsculture.com where the focus is on bringing reliable profitability to automotive workshop owners and workshop management through the Retention, Engagement and Development of their Technical Professionals.

    This podcast was produced by 'Podcasts Done for You' https://commtogether.com.au .

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    21 mins
  • Boosting Technician Engagement: The Keys to Success
    Sep 9 2024

    In this episode of the Frictionless Workshop podcast, we discuss the critical aspects of technician engagement, focusing on retention, development, and management styles. We debunk common myths, reflecting on Henry Ford's business philosophies and how they relate to modern workplaces. With a deep dive into the challenges and solutions in the automotive industry, this episode offers real-world strategies to enhance technician performance, leading to a more profitable and fulfilling work environment.

    Andrew has a variety of free downloads and tools you can grab.

    Discover if your workshop is Retention Worthy© here or visit his website, https://www.solutionsculture.com where the focus is on bringing reliable profitability to automotive workshop owners and workshop management through the Retention, Engagement and Development of their Technical Professionals.

    This podcast was produced by 'Podcasts Done for You' https://commtogether.com.au .

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    18 mins
  • How do you get resourcefulness?
    Aug 12 2024

    Join us as we dive deep into the world of technical resourcefulness! We unpack the organised strategies and tactics that set apart the most resourceful automotive technicians. We kick off with a jaw-dropping tale of 196 fault codes on a single car and discuss how to cut through the chaos without breaking the bank . We also explore how workshop owners can break down barriers to resourcefulness and transform their teams into problem-solving wizards. Packed with real-life examples and expert tips, this episode is a treasure trove for anyone looking to master the art of technical troubleshooting.

    Andrew has a variety of free downloads and tools you can grab.

    Discover if your workshop is Retention Worthy© here or visit his website, https://www.solutionsculture.com where the focus is on bringing reliable profitability to automotive workshop owners and workshop management through the Retention, Engagement and Development of their Technical Professionals.

    This podcast was produced by 'Podcasts Done for You' https://commtogether.com.au .

    Show more Show less
    23 mins

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