The Half Time Orange Podcast

By: Half Time Orange
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  • Summary

  • Founded by Brenton Webber in 2018, Half Time Orange is a New Zealand-based customer experience consultancy. Their sole mission is to help companies understand their customers more and to engage with them more effectively. They consider the customer to be the most crucial factor for any organisation. Those that place the customer at the centre more, experience higher returns and better long-term growth. Through this podcast, Brenton wants to discover stories of Customer Experience that delight and that his audience can learn more about what treasures await those that do invest in CX. With this mind, he is going out and meeting leaders of various companies, talking to them to find out what their experience has been with Customer Experience. It’ll be an experience. Join him as he explores the mountains and valleys of CX from around the world. To reach out to him or feedback, email podcast@halftimeorange.co.nz
    Copyright 2021 Half Time Orange
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Episodes
  • The emotion behind you being you

    The emotion behind you being you
    Mar 1 2021
    In this episode, host Brenton Webber is rejoined by Mandy Morris, a Grief Therapist and Clinical Director of Mosaic Counseling Group.  In part 1, Mandy joined Brenton to discuss how 2020 had been a draining year for many of us, whether you were grieving the loss of a loved one, loss of a career or loss of your lifestyle. Life can be a difficult journey, in all stages of life, with many pressures, expectations and struggles. Taking the first steps of change can be both scary and exciting and Mandy understands the importance of having a safe and confidential place when you come to her office. In part 2, the two explore the emotion behind you being you! 80% of what we do is emotional, find out why. --- Connect with Mandy - http://www.mosaiccounselinggroup.com/ (http://www.mosaiccounselinggroup.com/) https://www.linkedin.com/in/mandymorris (https://www.linkedin.com/in/mandymorris) https://www.facebook.com/groups/makingsenseofthemess (https://www.facebook.com/groups/makingsenseofthemess) --- Contact our host - https://www.linkedin.com/in/brentonmwebber/ (https://www.linkedin.com/in/brentonmwebber/) https://www.halftimeorange.co.nz (https://www.halftimeorange.co.nz)
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    45 mins
  • CX to CX with Jeff Tobe

    CX to CX with Jeff Tobe
    Feb 24 2021
    Join your host Brenton Webber as he deep-dives into CX with a fellow 'trouble maker'. Today's guest is Jeff Tobe, keynote speaker, coach and CX consultant, who believes that the definition of an Entrepreneur is someone who is unemployable.   Jeff has over 25 years of experience and knowledge as a speaker, trainer and consultant in customer experience, with a focus on patient experience in healthcare, and has helped hundreds of organizations improve their bottom line through implementing a consistent customer/patient experience throughout all levels of their organization. If you are wondering how to better understand, engage and empower your customers, then this podcast episode is not to be missed. --- Connect with Jeff - https://twitter.com/jefftobe (https://twitter.com/jefftobe) https://jefftobe.com (https://jefftobe.com) https://www.linkedin.com/in/jefftobe/ (https://www.linkedin.com/in/jefftobe/) --- Contact our host - https://www.linkedin.com/in/brentonmwebber/ (https://www.linkedin.com/in/brentonmwebber/) https://www.halftimeorange.co.nz (https://www.halftimeorange.co.nz)
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    43 mins
  • Finding a credible coach with Victoria Barker

    Finding a credible coach with Victoria Barker
    Feb 15 2021
    In this episode, host Brenton Webber is joined by Credible Coach Co-founder, Victoria Barker. Together the two discuss the reasons behind the creation of this service as well as some of the things to look out for when hiring a coach. Let's explore how you can safeguard & find a top credible coach. At Credible Coach, their core aim is to protect the UK business community from unethical and even fraudulent coaches. Businesses need to be confident that their spending on coaching will result in an optimum return on investment. Rest assured, professional, high standard coaching is out there and at Credible Coach they want to make sure you find it! Have you had an experience, good or bad that you'd like to share? Get in touch. -------Contact our guest - https://www.linkedin.com/in/victorialbarker/ (https://www.linkedin.com/in/victorialbarker/) https://www.crediblecoach.co.uk/ (https://www.crediblecoach.co.uk/) --- Contact our host - https://www.linkedin.com/in/brentonmwebber/ (https://www.linkedin.com/in/brentonmwebber/) https://www.halftimeorange.co.nz (https://www.halftimeorange.co.nz)
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    50 mins
Marketing Economics Personal Success
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