Episodios

  • Laundromat News Today- August 16, 2024
    Aug 16 2024

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    Welcome to the inaugural edition of the Laundromat Resource News Weekly! We are excited to bring you the latest updates and news stories relevant to the laundromat industry every Friday.

    **Top Stories This Week:**

    ** Laundry CEO Forum – Shoutout to Waleed Cope!**
    A huge congratulations to Waleed Cope for organizing the extraordinary Laundry CEO Forum held last week. The event featured incredible speakers, a stunning venue, and an unbeatable ambiance. If you missed it, make sure to attend the next one!

    ** Explosion in Ocala, Florida**
    Two weeks ago, there was a significant explosion at a laundromat in Ocala, Florida, likely due to a gas leak. Thankfully, no casualties have been reported, but this is a stark reminder to prioritize safety in our businesses. Check your gas lines and ensure your establishments are secure.

    ** Beyonce Filming – Levi’s Commercial**
    Beyonce recently filmed a Levi's commercial at a laundromat in New Jersey, putting laundromats in the spotlight. Congrats to the owner of that laundromat!

    ** New Tide Franchise in Dallas**
    Tide has launched its first laundromat franchise in Dallas, marking a big step in their expansion. They celebrated with a few days of free washes to attract customers. Dallas laundromat owners, take note and step up your game to compete effectively!

    ** Cents Secures $40 Million in Funding**
    Kudos to Alex Jachowski and the Sense team for securing a $40 million funding round. Sense is pushing the boundaries of tech in our industry, offering tools and resources to help us succeed.

    ** Water Restrictions Easing in Las Vegas**
    Las Vegas has faced challenges due to water contamination from flooding. Thankfully, restrictions on laundromats are easing up, allowing businesses to operate on specified days. Vegas laundromat owners, stay strong, and keep serving your community!

    For detailed information and links to the discussed stories, please join our free community to receive our Friday newsletter at https://www.laundromatresource.com/join.

    **We Want Your News!**
    Do you have a relevant news story, event, or press release to share? Email us at news@laundromatresource.com, and we’ll feature it in an upcoming episode.
    Stay updated and tune in every Friday for your dose of laundromat industry news!

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    8 m
  • 166. Mastering Pick-up & Delivery (without a laundromat) with Ricky Salazar
    Aug 13 2024

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    Welcome to Episode 166 of the Laundromat Resource Podcast, featuring an inspiring conversation with Ricky Salazar, a savvy entrepreneur who shares his secrets on how to diversify and grow your laundromat business. Hosted by Jordan Berry, this episode is an invaluable resource for laundromat owners, packed with actionable insights and real-world strategies to maximize revenue and enhance operations.

    IN THIS EPISODE YOU WILL LEARN:
    - Diversifying Client Bases: Discover Ricky Salazar's innovative approach to serving a wide range of commercial customers, from art studios and dog daycares to small hotels, corporate housing, and more.
    - Expanding Residential Customer Base: Get practical tips on growing your residential customer segment without breaking the bank.
    - Strategic Business Decisions: Explore Ricky's decisions around warehouse versus laundromat operations.
    - On-Premise Laundry (OPL) Benefits: Learn about the advantages of OPL, including chemical dosing and programming different laundry types.
    - Branding & Packaging: Understand the importance of unique service touches like uniform packaging, streamlining folds, and customer communication to stand out.
    - Growth & Transition: Gain insights into Ricky's transition from Boulder Express to his own venture, NextGen Laundry Services, and how he navigated emotional and operational challenges.
    - Marketing & Networking: Learn Ricky's strategies for finding new clients through cold calling, networking, and partnerships with vacation rental and cleaning services.
    - Employee Retention: Hear Ricky's advice on retaining valuable employees and offering unique arrangements for long-term success.
    - Real-World Challenges: Listen to how Ricky managed price increases, service area adjustments, and acquired a new van to survive a challenging transition period.

    ABOUT RICKY:
    Ricky Salazar transitioned from a carpenter in California to a successful laundromat entrepreneur in Las Vegas. From taking a bold step in an interview that landed him a job at Boulder Express to launching his own venture, Ricky's journey is filled with valuable lessons in work ethic, strategic growth, and customer service excellence.

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    1 h y 30 m
  • 165. (This is NOT a Joke) An Attorney & an Engineer Buy a Laundromat with Donnell & Tahra Wright
    Aug 6 2024

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    Welcome to episode 165 of the Laundromat Resource Podcast with your host, Jordan Berry! In this episode, we have the inspiring duo, Donnell and Tahra Wright, who share their incredible journey of turning a struggling laundromat into a thriving community hub. If you're a laundromat owner, you won't want to miss this episode packed with actionable insights, pro tips, and heartwarming success stories.
    🔔 Subscribe to Laundromat Resource for more expert insights]
    🌐 Visit our website]
    👍 Like, share, and leave a comment!

    Show Notes:
    https://laundromatresource.com/show165

    📌 Key Takeaways:
    - Transformational Journey: Discover how Donnell and Tahra applied their real estate experience to renovate and rebrand Mystic Kim into Bubbles and Baskets Laundromat.
    - Effective Cleaning Protocols: Learn about their meticulous 2-hour cleaning process and the importance of maintaining a spotless laundromat.
    - Customer Conversion Strategies: Find out how they successfully converted self-serve customers to their wash, dry, and fold service by emphasizing convenience and time-saving.
    - Community Engagement: See how the Wrights turned their laundromat into a community hub with events like comedy shows and art galleries.
    - Pricing Strategies: Understand how they determined the appropriate pricing for their services, and why raising the price can sometimes be the right move.
    - Marketing and Customer Retention: Learn about their word-of-mouth marketing strategies and how they leveraged social media to connect with their community.
    - Pro Tips for Business Success: Donnell shares invaluable tips on managing a team, engaging with customers, and maintaining a positive environment.
    - Persistent Negotiations: Hear how Tahra and Donnell's persistence paid off during their negotiations to purchase the laundromat, and their unique approach to building a relationship with the previous owner.
    - Innovative Renovations: Get insights into their renovation plans, including the installation of LED lighting and strategic decision-making in refurbishing the laundromat.
    - Customer Service Excellence: Donnell highlights the significance of knowing customers by name and providing a homely atmosphere to enhance customer satisfaction and loyalty.


    As a laundromat owner, this episode will equip you with practical knowledge and inspiring stories to help you elevate your business. From cleaning protocols to effective customer engagement and community involvement, Donnell and Tahra's journey offers a blueprint for transforming your laundromat into a success story.

    🎧 Listen Now!
    Don't miss out on this episode filled with expert advice and motivation. Whether you're looking to improve your existing laundromat or planning to start one, episode 165 with Donnell and Tahra Wright will provide you with the tools and inspiration you need.
    ---
    **#LaundromatResource #LaundromatOwner #BusinessSuccess #CustomerService #CommunityEngagement #WashDryFoldService #MarketingTips #ProTips #RenovationSuccess #SmallBusiness #BubblesAndBaskets**
    ---
    🔔 Don't forget to subscribe and turn on notifications to stay updated with the latest episodes of the Laundromat Resource Podcast!

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    1 h y 55 m
  • 164. The 21 Sins of Laundromat Owners with Dan Foley
    Jul 30 2024

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    Welcome back to Laundromat Resource! I'm your host, Jordan Berry, and in today's episode, we're diving into the "21 Sins of Laundromat Owners" with our special guest, Dan Foley. Dan, an experienced Dexter distributor and passionate consultant in the LA area, joins us to discuss the critical mistakes that can lead to business failure or reduced profits in the laundromat industry.

    In this insightful conversation, we'll explore a wide range of topics from the importance of customer service and maintaining a clean environment, to creating a positive store atmosphere and ensuring proper equipment maintenance. We uncover practical solutions to common problems, like card access systems and loyalty programs, and emphasize the significance of community and mindset in running a successful laundromat.

    Whether you're a seasoned owner or just starting in the business, we aim to provide actionable advice and inspiration to help you overcome challenges and elevate your laundromat. Get ready to learn from our experiences, avoid common pitfalls, and create a thriving business that stands out and serves your customers better. Let's jump right in!

    In this episode, Jordan and Dan discuss:

    00:00 Join our community to grow your business.
    08:20 Maximizing profit, customer retention, and decision impact.
    11:48 Becoming better people through business and growth.
    18:26 Frustration with lack of customer support availability.
    22:27 Neglecting cleanliness in store affects customer satisfaction.
    29:38 Parking lot lines impact customer experience negatively.
    35:02 Clean and bright environment deters criminal activity.
    41:09 Dealing with clutter in the laundromat.
    43:01 Proposal: Grocery stores should allow carts outside.
    51:44 Critique of laundromat colors: red, yellow, excessive.
    54:01 Identifying store flow, comparing with In-N-Out model.
    01:01:04 Advice for working with distributors and ratios.
    01:05:17 Loud laundromats negatively impact customer experience.
    01:09:37 Escape the negativity with peaceful TV break.
    01:16:47 Distinguishing between poor and cheap customers.
    01:21:06 Challenges of finding restrooms with small kids.
    01:25:04 Owning bathroom reflects responsible pet ownership attitude.
    01:33:20 Gratitude for sharing tips and reminders.
    01:35:27 Hope you enjoyed the painful but helpful episode.

    Show Notes

    https://laundromatresource.com/show164

    Resources

    Email: dfoley@westernstatedesign.com
    Linktree: https://linktr.ee/lalaundrymandan

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    1 h y 36 m
  • 163. Fortune Favors the BOLD with Jeimy Flournoy
    Jul 16 2024

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    Welcome back to the Laundromat Resource Podcast! In episode 163, we're thrilled to have Jeimy Flournoy, an inspiring entrepreneur who's successfully transitioned from hair salons to laundromats, joining host Jordan Berry.

    Jeimy shares her journey of building a laundromat from the ground up, including hiring her architect landlord, overcoming construction delays, and managing the complexities of opening a new business in PG County, Maryland. We'll dive into her strategic decisions, from selecting the perfect layout to incorporating the lucrative "eighties" machines.

    Jeimy speaks candidly about the challenges she faced, the importance of resilient attitudes, and her efforts to support her community by employing single mothers and recent immigrants. Plus, she shares her unique approach to business, emphasizing the value of flexibility, strong customer service, and maintaining a positive mindset.

    Whether you're a seasoned laundromat owner or just starting out, you won't want to miss this episode packed with practical advice and inspiring stories. Tune in to learn from Jeimy's experiences and get actionable tips to help you succeed in the laundromat industry!

    In this episode, Jordan & Jeimy discuss:

    00:00 Jamie Flournoy: From janitor to successful business owner.
    10:00 Manager oversees salon and laundromat operations completely.
    13:49 Research, plan, take action, ask questions, buy machines.
    18:05 Consistently ask for and respond to reviews.
    23:51 PG County Maryland small business construction challenges.
    29:43 Frustration and anger result from mismatched expectations.
    32:24 Challenges are part of the journey.
    38:19 Freedom to live your dream and life.
    43:31 Hair salon specializing in Dominican blowouts, recruiting.
    53:10 Learning process with pricing and distribution challenges.
    57:29 Expanding to 40 salons, aiming for national presence.
    59:16 Gratitude for sharing and seeking help advice.
    01:07:38 Embrace ChargebeeTAI for easier, efficient tasks.
    01:10:10 Great interview discussing business and mindset.

    Show Notes

    https://laundromatresource.com/show163

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    1 h y 14 m
  • 162. Keep More of the Money You Make with Scott Snow
    Jul 10 2024

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    Welcome back to another episode of the Laundromat Resource Podcast! Today we're diving into the world of tax-saving strategies with our special guest, Scott Snow, a seasoned CPA from ProVision.

    In this episode, Scott shares invaluable insights on how real estate and laundromat business owners can maximize their tax advantages, from the importance of material participation to setting up your business for sale from the start. We'll explore how to offset W-2 income with business losses, the benefits of accelerated depreciation, and the strategic use of LLCs and S corporations. Scott also offers a sneak peek into the nuances of entity sales versus asset sales and their respective tax implications.

    Whether you're an entrepreneur looking to optimize your tax planning or just curious about the financial perks of owning a business, this episode has something for you. Stick around for practical tips and actionable advice to keep more of what you earn and grow your wealth. Plus, don’t miss our live Q&A session coming up on July 17th, where we’ll delve even deeper into tax strategies. Let's get started!

    In this episode, Jordan and Scott discuss:

    00:00 Join live Q&A about taxes.
    08:39 Episode not a sales pitch, live Q&A.
    11:38 LLC can elect S corporation for benefits.
    19:16 Separate entities for legal and liability protection.
    23:45 Foreign investors require a US person involvement.
    26:12 Separate personal and business accounts for clarity.
    32:32 Active involvement determines tax implications for investors.
    41:53 Market fluctuations, own assets offer more control.
    46:32 Deductions for home office and business travel.
    51:03 Encourage legitimacy, provide jobs, maximize tax deductions.
    54:18 IRS uses term to tax income.
    01:01:08 Detailed records essential for business valuation confidence.
    01:06:10 Finance or sell, consider taxes and planning.
    01:10:16 Form 8594: Buyers and sellers allocate purchase.
    01:17:53 Proactive mindset, strategic planning, and financial empowerment.
    01:18:54 Exciting tax talk, live q&a on July 17th.

    Show Notes

    https://laundromatresource.com/show162

    Resources

    https://www.provisionwealth.com/

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    1 h y 20 m
  • 161. How to Resign From Your Job 1 Hour After Buying a Laundromat with Amanda Sidell
    Jul 3 2024

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    Welcome to Episode 161 of the Laundromat Resource Podcast! I'm your host, Jordan Berry, and today we have an incredibly insightful and dynamic conversation lined up for you with Amanda Sidell, proud owner of The Laundry Basket in Bangor, Maine. After a successful career as a clinical social worker and a series of real estate ventures, Amanda took a bold step into the world of laundromat ownership. In this episode, we delve into her fascinating journey of resigning from her hospital job just one hour after buying a laundromat and navigating the challenges of balancing business, family, and personal goals.

    Amanda shares her systematic approach to managing her laundromat, from writing step-by-step instructions to embracing the importance of understanding the "why" behind every task. We'll also cover topics like expanding pickup and delivery services, the power of delegation, and how she leverages her background in social work to create a human-centered business environment.

    Additionally, we dive into the importance of mentors, mastermind groups, and taking risks to drive personal and entrepreneurial growth. Whether you're a seasoned laundromat owner or just thinking about getting into the business, this episode is packed with useful insights and inspiring stories. So sit back, relax, and get ready to be inspired by Amanda Sidell's remarkable path to laundromat success!

    In this episode, Jordan and Amanda discuss:

    00:00 Podcast guest offers helpful laundromat tips and resources.
    07:27 Impulsive decision leads to changing lives forever.
    14:01 Tax-deferred exchange for reinvesting capital gains.
    17:00 Bought, fixed, rented, sold, chaotic real estate experience.
    21:35 Reality of life and business can be tough.
    27:57 Endure struggles for long-term success and growth.
    36:38 Create business model, travel full time.
    37:25 Building business with systems, revenue, rebranding.
    44:22 Treating people well in business can be challenging.
    49:30 Having a strong why is crucial.
    57:58 Evaluate time use, outsource tasks and advertise.
    01:02:13 Hopes for growth and travel after graduation.
    01:05:45 Recognize progress and avoid frustration in growth.
    01:14:10 Money is essential for freedom in life.
    01:16:40 Seeking financial and time freedom is admirable.
    01:24:07 Offering discounted laundry services to local businesses.
    01:29:45 Tanning beds bring revenue, but pose distraction.
    01:33:49 Focus on understanding your business goals.
    01:38:58 Embracing challenges and growth through adversity.
    01:43:53 Join mastermind group or create your own. Utilize Facebook groups for technical support.
    01:48:56 Humility and gratitude for guests on show.

    Show Notes

    https://laundromatresource.com/show161

    Resources

    Contact: amanda@thelaundrybasket.me
    Website: www.thelaundrybasket.me
    LinkedIn: www.linkedin.com/in/Amanda-sidell
    Facebook: www.facebook.com/thelaundrybasket.me
    Instagram: www.instagram.com/thelaundrybasket.me
    TikTok:www.tiktok.com/@thecleanest_messylady


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    1 h y 51 m
  • 160. From Full Time Teacher to Full Time Laundromat Owner with Nicholas Constantinou
    Jun 25 2024

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    Welcome back to Laundromat Resource! In today's episode, we have an inspiring and insightful conversation with Nicholas Constantinou, a former full-time teacher who transitioned to owning and operating multiple laundromats. Join our host, Jordan Berry, as he delves into Nicholas's entrepreneurial journey from seizing opportunities during the pandemic to establishing a thriving business in Queens, New York.

    Nicholas shares his innovative strategies, from starting a pickup and delivery service to balancing operations between two laundromats located just two miles apart. We discuss crucial lessons in managing customer satisfaction, pricing strategies, and the continuous need for learning and personal development. You'll hear about the challenges and rewards of being fully committed to the laundromat industry, the importance of treating employees with respect, and the profound realization that putting people first can lead to long-term business success.

    Tune in to discover how Nicholas turned initial setbacks into opportunities for growth, the pivotal role of cleanliness in running a successful laundromat, and his unique approach to creating a welcoming customer experience. Plus, get valuable tips for aspiring and current laundromat owners alike. This episode is packed with actionable insights, from leveraging industry events for networking to the necessity of understanding your business numbers. Don't miss this remarkable story of resilience, innovation, and passion for the laundry industry!

    In this episode, Jordan and Nicholas discuss:

    00:00 Join our mastermind group, it's invaluable.
    05:53 Transition from school to working in laundromat.
    15:27 Invested in business, renovated, and saw success.
    20:44 Renovated laundromat, underestimated time, cleared gang turf.
    27:00 Learning from others' practices; business is personal.
    32:55 Dave Menz praises great, customer-oriented employees.
    34:23 Valuing, supporting employees is essential for business.
    40:31 Set the standard, remove toxic employees.
    47:49 Presence and trust created successful laundromat atmosphere.
    51:19 Laundry environment with school theme and instruction.
    56:07 Laundromat confronted with overwhelming delivery volume, expands successfully.
    01:01:46 Adaptation and adjustments crucial for successful expansion.
    01:07:59 Your people first, profit will follow.
    01:11:45 Cleaners app offers transparent pricing and convenience.
    01:18:10 Variation in pickup and delivery fees by market.
    01:26:16 Increase prices, switch to card system, worthwhile.
    01:28:11 Government-funded card system enhances laundry safety.
    01:32:54 "Learn by doing, bring a guide. Yep."
    01:40:58 Take action, learn by doing, share progress.

    Show Notes

    https://laundromatresource.com/show160

    Resources

    Email: mrcleanersnyc@gmail.com

    Website: www.mrcleanersnyc.com

    Social Media Links: mrcleanersnyc




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    1 h y 42 m