This episode is with Dr Agatha Nortley-Meshe, a practising GP and Regional Medical Director for Primary Care, for NHS England.

She has extensive experience in urgent care, having previously been Medical Director the London Ambulance Service, and Clinical Governance Lead for Croydon NHS 111.

As one of very few black female leaders in a senior NHS leadership role, Agatha opens up about how hard it can be to shake her imposter syndrome, and how important it is for leaders from minority groups to have their seat at the table.

*Highlights:

• Early influences (3 mins)
• Becoming a GP (7 mins)
• Advice to her younger self (9 mins)
• Her journey and choosing opportunities (11 mins)
• Proving herself as a minority woman (19 mins)
• Advice to other minority leaders (22 mins)
• Reflections on her role at NHSE (32 mins)
• Juggling, credibility and balance (37 mins)
• Self-care and personal passions (39 mins)
• Quick fire (41 mins)
• A secret surprise (52 mins)

*Social media

• @a_nortleymeshe
• @NextGGP/ @nishmanek

Hosted on Acast. See acast.com/privacy for more information.

This episode is with Ben Francis MBE, the founder and now the CEO of Gymshark, the global gym brand that is worth billions.

Gym Shark started here in the UK in Birmingham, when Ben was in his 20s and working for Pizza Hut.

This is a conversation I have looked forward to for such a long time- there is no one like Ben in the UK, that has built such an iconic company in his 20s. His net worth is over billion dollars, and at the age of just 31 has been named the UK’s youngest billionaire.

His story has a real rags to riches theme and on paper he’s the epitome of success…and yet he talks so openly about realising when to step back as a leader, constantly learning from others and working on his weaknesses, and being fully transparent about all of this in the hope that it might inspire other young leaders.

*Highlights:

• Where it all started (3 mins)
• Key influences and inspiration (5 mins)
• Leadership lessons (11 mins)
• Choosing to step back (13 mins)
• Taking feedback (16 mins)
• Working on public speaking (18 mins)
• Culture and values at Gymshark (23 mins)
• Managing a team (26 mins)
• Work-life balance (28 mins)
• Does money bring happiness? (30 mins)
• Quick fire (31 mins)

*Social media

• @Benfrancis1992
• @NextGGP/ @nishmanek

Hosted on Acast. See acast.com/privacy for more information.

This episode is with Shellye Archambeau, former CEO of MetricStream.

You may not have heard of her, but I think you’ll be glad you did when you’ve listened.

I love hearing leadership stories of people outside the NHS, and I think this one in particular gave me lots to think about.

I stumbled across Shelleye on another podcast, and read her book Unapologetically Ambitious- and it blew me away.

From being the oldest of four in a modest American family to becoming one of the first black female CEOs of the tech industry and creating “the most stunning Silicon Valley turnaround,” Shellye knows how to create success on her own terms, and through her book and her videos, she’s now made it her mission to teach others to do the same.

She’s been featured frequently in Forbes, the New York Times Business Inside, and more, is subject of a Harvard Business School case study on becoming a CEO, and has been on lots of big podcasts around the world. She’s currently a Fortune 500 board member, and now spends her time talking about her leadership career and lessons she’s learnt.

*Highlights:

• Her journey (4 mins)
• Where her conviction came from (7 mins)
• Imposter syndrome (11 mins)
• Having a goal whilst staying flexible (17 mins)
• Broadcasting your intentions (24 mins)
• Self-care (30 mins)
• Taking risks (34 mins)
• Negotiating in a new job (37 mins)
• Lessons she learnt at the top (46 mins)
• Adopting a mentor (54 mins)

*Resources

• Shelley's website
• Her book
• Her new network Ignite

*Social media

• Twitter- @ShelArchambeau
• @NextGGP/ @nishmanek

Hosted on Acast. See acast.com/privacy for more information.

This episode is a media training masterclass, with Max Prangnell.

You never know as a leader when you might be thrust under the media spotlight, and it's always better to be prepared. But good, affordable media training is hard to come by.... so we've brought an expert to you.

Max has been the Director of Communications and External Affairs at the Academy of Medical Royal Colleges for the last twelve years, for the most part combining this with running a successful media training and crisis management company, Millbank Media which counted five Government departments as its main clients.

Before that he spent twenty years as a print and broadcast journalist starting on the Sunday Times and ending up as programme editor at ITN via daytime telly, late night chat shows and a stint as a regional news reporter.

He's done lots of training over decades with people in the NHS and in the civil service, including Prof Helen Stokes Lampard- whom many of you will know.

*Highlights:

• His background and motivations (4 mins)
• Why doctors are hard to train (8 mins)
• What trips us up the most (11 mins)
• What should we be wary of? (21 mins)
• Big tips for preparing at short notice (23 mins)
• When to be cautious (30 mins)
• When it's all going wrong (36 mins)
• What if you have no idea of how to answer something? (40 mins)
• His top public speaking tips (43 mins)
• The best way to get better (47 mins)

*Resources:

• Millbank media

*Social media

• Max Prangnell
• @NextGGP/ @nishmanek

Hosted on Acast. See acast.com/privacy for more information.

This month we are re-releasing one of our most popular episodes- a conversation with Sir John Timpson, Chairman and owner of Timpson.

Many observers can't understand how a firm of shoe repairers can keep its staff happier than some of Britain's richest companies.

The answer lies with the chairman of Timpson and his no-nonsense approach to management. John has ensured they do more than cut keys- they also have a culture of cutting out policy and processes so people can do the job to the best of their ability, and they embody some of the most progressive thinking in the business world. That ethos is even more remarkable when you learn that around 12% of their employees are ex-convicts.

Sir John’s son, James Timpson, has just released a book about the Timpson approach called The Happy Index , where he describes the essence of the Timpson culture: Turn up on time. Trust your team. Do your work.

*Highlights:

• His early journey (4 mins)
• "Upside-down management" (5.5 mins)
• What the culture looks like in practice (7.5 mins)
• Giving staff autonomy on the front line (15 mins)
• Why they have a 'Director of Happiness' (19 mins)
• Looking after staff mental health and wellbeing (21 mins)
• The Timpson recruitment strategy (26 mins)
• Performance mangement and the 'Happy Index' (29 mins)
• Recruiting from prison (34.5 mins)
• His reflections from fostering over 90 children (39.5 mins)
• What the NHS can learn from the Timpson culture (43 mins)
• A book, a role model, and top tips (45 mins)

*Social media:

• @JamesTCobbler
• @NextGGP/@nishmanek

*Subscribe to the Next Gen GP monthly bulletin to keep in the loop about future webinars, podcast episodes, and our virtual programmes:

• bit.ly/NGGPbulletin

Hosted on Acast. See acast.com/privacy for more information.

This episode is witih Dr Karen Kirkham, who is Chief Medical Officer of Deloitte.

Karen has been a practising GP for over 30 years, and previously was Clinical Lead for the Dorset Integrated Care System, as well as a National Clinical Advisor for Systems Development with NHSE/I. She's an insightful, well-respected, inspiring leader who's not afraid to speak up, and is a huge advocate for clinical leadership.

This is an honest conversation from someone with decades of experience across the NHS and private sector, who really cares about nurturing young leaders.

*Highlights:

• Early influences (2 mins)
• First steps in leadership (6 mins)
• Self development (9 mins)
• Getting a coach (14 mins)
• Taking opportunities (18 mins)
• Having a plan - or not (20 mins)
• Juggling clinical work and leadership (22 mins)
• Family, and tips for work life balance (29 mins)
• Finding confidence (36 mins)
• Quick fire (43 mins)

*Resources:

• Her book recommendation: Beyond The Summit, by Todd Skinner
• More on Karen and her role with Deloitte

*Social media

• @Karen_kirkham2
• @NextGGP/ @nishmanek

Hosted on Acast. See acast.com/privacy for more information.

Our 2024 season kicks off with Dr Claire Fuller, who is the National Medical Director of Primary Care for NHSE, a role she's held since September 2023.

Prior to that she was Surrey Heartlands Integrated Care System Chief Executive, having previously been the Accountable Officer for the CCG. She's been a practising GP in the area since 1995.

In November 2021, Claire was invited by NHS England Chief Executive Amanda Pritchard to lead a national piece of work looking at primary care within integrated care systems, to identify what was working well and why. The output became known as the Fuller Stocktake, and was co-signed by all 42 ICS Chief Executives who committed to the recommendations.

She was HSJ Clinical Leader of the Year in 2017, and is regularly named in the HSJ list of most influential people in the NHS.

Claire has spoken at Next Gen GP programmes before, and she’s always full of energy, very honest (as you’ll see!), and a strong advocate for young leaders.

*Highlights:

• Reflections on her NHSE role so far (3 mins)
• GP retention (10 mins)
• Early influences (16 mins)
• Darkest moment (20 mins)
• Personal development (23 mins)
• Proudest roles (26 mins)
• Imposter syndrome (29 mins)
• Juggling clinical work with leadership (30 mins)
• Motherhood (33 mins)
• Finding energy and headspace (42 mins)
• Quick fire (44 mins)

*Resources:

• The Fuller Stocktake

*Social media

• Claire Fuller
• @NextGGP/ @nishmanek

Hosted on Acast. See acast.com/privacy for more information.

After a bit of a break, The Next GenCast is back with some amazing guests for you...

And that starts with this episode, which is with our most requested guest since the podcast started- Professor Michael West. 

Michael West is officially Professor of Work and Organisational Psychology at Lancaster University, but he’s known to many as the guru on compassionate leadership for the NHS. He’s worked tirelessly to develop cultures of high quality and compassionate care in health services over the last 35 years with a strong focus on the wellbeing of staff. 

Amongst a myriad of achievements, he led the development of the NHS National Staff Survey, and recently co-chaired the two-year independent inquiry on behalf of the UK General Medical Council into the mental health and well-being of doctors. He was appointed a CBE in 2020 for services to compassion and innovation in healthcare. 

*Highlights:

• His story (5 mins)
• How does showing compassion differ from just being nice? (10 mins)
• Core elements of compassionate leadership (14 mins)
• What stops us from doing this? (20 mins)
• Dealing with difficult leaders (29 mins)
• Happiness at work (35 mins)
• Moral distress (37 mins)
• Listening with fascination - top tips (43 mins)
• Self compassion (48 mins)
• Quick fire (55 mins)

*Resources:

• His latest book- "Compssionate Leadership: Sustaining Wisdom, Humanity and Presence in Health and Social Care"
• His book recommendation: Hope in the Dark, by Rebecca Solnit
• A helpful explainer on compassionate leadership by Michael West, with The Kings Fund

*Social media:

• @WestM61
• @NextGGP/ @nishmanek

*Subscribe to the Next Gen GP monthly bulletin to keep in the loop:

• bit.ly/NGGPbulletin
• https://nextgenerationgp.co.uk/

Hosted on Acast. See acast.com/privacy for more information.