In this episode, we sit down with Tonya Jennings and Nathan Wright from Baker College (now with a mascot: The Bees!) to explore how the institution is creating new paths for education, especially for returning students, first-gen learners, and working professionals. We kick off with a look at their innovative "Return to the Hive" program, which offers institutional debt forgiveness for former students who left Baker due to unpaid balances. Half the debt is forgiven after one term, and the rest after completing a second semester. This initiative is specifically designed to remove financial barriers and re-engage students who’ve been out of the system for two years or more.

We shift into how Baker supports first-generation college students through its "First-Gen Bees" program, which offers guidance and community for both students and staff who are navigating college without the benefit of a parent who’s been through the process. Tonya and Nathan emphasize the college’s “students first” culture, which drives many of their initiatives.

The conversation moves to flexible programs like the new Accelerated One-Year MBA. Fully online and built for busy professionals, it allows students to move through coursework every four weeks and earn a degree in a single year. That flexibility extends to their continuing education offerings as well. Baker boasts over 1,400 non-credit courses, covering everything from trade skills like HVAC and CDL training to lifestyle topics like gardening in small spaces. The college also partners with local employers to address skill gaps, such as creating Spanish-for-manufacturing training to help teams communicate more effectively.

Looking toward the future, Baker is doubling down on high-demand fields like healthcare and technology. Nursing remains a huge focus with no waitlists across campuses, and AI integration is quickly becoming a staple within programs and classrooms. The staff shares how Baker is embracing AI not as a threat but as a tool to enhance learning and career readiness, ensuring students are equipped to use it ethically and effectively.

We also hear about their summer programs for middle and high schoolers, offering structured academic engagement during the break. These camps are expanding and serve as an important on-ramp for future learners. We close with a fun segment on favorite childhood books, giving the audience a peek at the personalities behind the professionals.

Baker has campuses in Royal Oak, Owosso, and online.

Learn more at www.baker.edu.

00:00 – Return to the Hive Debt Forgiveness
02:11 – What Makes the Program Unique
04:08 – Supporting First-Generation Students
05:17 – Accelerated One-Year MBA
06:08 – Continuing Ed & Trades Training
08:02 – Summer Camps for Youth
09:16 – Workforce Trends & AI Integration
12:26 – AI’s Role in Student Learning
12:52 – Fishbowl Question: Childhood Books
14:55 – How to Connect with Baker College

Learn more about the Royal Oak Chamber of Commerce: https://www.royaloakchamber.com/

Connect with our hosts:

Jon Gay from JAG in Detroit Podcasts - http://www.jagindetroit.com/

Lisa Bibbee from Century 21 Northland - http://soldbylisab.com/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the ROCC Pod, we sit down with Pastor Beau McCarthy from Genesis The Church, a unique faith community based here in Royal Oak. We open by dispelling expectations—Beau’s journey began not in seminary, but in a ska band called The Insyderz, where he played bass alongside his co-pastor Nate, who played drums. Their shared roots in music and creativity eventually led them to explore spirituality more deeply, culminating in the founding of a church that embraces art, conversation, and faith.

Genesis was locally formed in the early 2000s as an offshoot of Kensington Community Church in Troy. The team, mostly in their twenties at the time, wanted to establish a new kind of church in Royal Oak—one that would evolve with the community. Over the past 25 years, they’ve done just that.

Inclusivity stands at the heart of Genesis’ identity. We talk with Beau about how their journey toward inclusion started with a 2010 merger with the First Baptist Church of Royal Oak, a congregation founded in 1839. He shares powerful historical examples, including the contributions of Hamlet Harris, a free African-American who helped fund the church’s original land purchase, and stories of Japanese-American and Vietnamese refugee families welcomed by the church during difficult times in American history.

Beau openly discusses how Genesis has changed its posture over time, especially around LGBTQ+ inclusion. What began as a more traditional stance has shifted through reflection, repentance, and growth. Today, Genesis is committed to ensuring that every part of their space—from physical accessibility to gender-neutral bathrooms—communicates welcome. Even the way sermons are delivered, from the same level as the congregation, reflects this flat, inclusive posture.

We also dive into the church’s aspiration to be a beacon—a place of light, refuge, and good deeds. Beau explains that this vision informs how they walk with each other in both suffering and joy. That idea extends into his personal life too. He and his wife are adoptive parents to two Black sons, and he shares how that experience reshaped their family’s identity and their approach to parenting.

Beau wraps up by reflecting on the power of personal stories— both good and bad - and not just as anecdotes, but as guiding narratives that help individuals discover purpose and connection. Whether it’s historical stories or modern journeys, Genesis is a church that honors and grows through storytelling. For those curious about joining or learning more, the church offers a low-pressure environment and multiple ways to connect—online or in person.

Website: https://www.genesisthechurch.org/

Pastor Beau's email: beau.genesisthechurch@gmail.com

00:00 - Intro and Ernie Harwell Quote
00:53 - From Ska Band to Ministry
02:35 - Founding of Genesis The Church
04:09 - The Church’s Inclusive Roots
08:44 - Evolving LGBTQ+ Posture
11:31 - Pastor Beau's Transracial Adoption and Identity
15:45 - Reconnecting with the Chamber
16:28 - How to Connect with Genesis
17:47 - Wrap-Up and Resources

Learn more about the Royal Oak Chamber of Commerce: https://www.royaloakchamber.com/

Connect with our hosts:

Jon Gay from JAG in Detroit Podcasts - http://www.jagindetroit.com/

Lisa Bibbee from Century 21 Northland - http://soldbylisab.com/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the ROCC Pod, we sit down with Jim Komoroski of the M1 Agency for a deep dive into the often misunderstood world of Medicare and Social Security planning. Jim shares how a personal family health crisis during the pandemic exposed major blind spots in his mother-in-law's retirement planning—despite her seemingly having “her affairs in order.” That experience led him and his wife LIsa, a fellow Gen Xer, to launch the M1 Agency with a mission to help others avoid similar pitfalls.

We begin by discussing the concept of being a “feral Gen Xer”—a nod to the self-sufficient, figure-it-out approach that defines many in this generation—and how that mindset helped Jim build a business rooted in research, self-education, and a drive to serve. Jim explains that M1 specializes in Social Security optimization, Medicare education, and annuities, with a local focus and a name inspired by both Woodward Avenue and Medicare itself.

The heart of our conversation is focused on how ill-prepared most Americans are when it comes to Social Security and Medicare. Jim breaks down common misconceptions, like the idea that Medicare covers everything or that Social Security won’t exist in the future. He stresses that very few people truly optimize their Social Security benefits—only about 8%—and the rest leave an average of $111,000 on the table over their lifetimes. Through individualized planning, Jim helps clients make better decisions on when to claim benefits and how to coordinate those choices with retirement accounts and lifestyle needs.

We also touch on lesser-known facts, like how divorced individuals can still benefit from their ex-spouse’s Social Security if they were married for at least ten years. Jim emphasizes that education should start early—ideally in your mid-40s—so you’re not caught off guard by the real costs of healthcare and retirement. Even healthy Medicare recipients in Michigan spend around $3,700 in their first year on premiums and out-of-pocket costs, so having a strategy is crucial.

Jim also shares insight on how misinformation spreads—especially online—and why it’s essential to dig into the details, not just rely on headlines. His daily “M1nute” videos help break down complex topics into digestible updates that apply directly to Michigan residents. We wrap up with a conversation about the value of getting involved in the community through the Royal Oak Chamber and how those human connections energize business owners like us.

More:

The M1 Agency Website: https://www.them1agency.com/

Instagram: https://www.instagram.com/them1agency/

Facebook: https://www.facebook.com/TheM1Agency

Jim on LinkedIn: https://www.linkedin.com/in/jimkomoroski/

00:00 – The Social Security Optimization Problem

01:00 – Meet Jim Komoroski of M1 Agency

02:42 – How a Family Crisis Sparked a Business

05:51 – When Should You Start Planning?

07:26 – Medicare Myths and Real Costs

10:50 – What is Social Security Optimization?

13:08 – Social Security and Divorce

15:33 – The “M1nute”: Sorting Out Misinformation

16:45 – Chamber Involvement and Community Impact

19:56 – Fishbowl Question: Advice I Wish I Took

22:32 – Where to Find Jim and Final Thoughts

Learn more about the Royal Oak Chamber of Commerce: https://www.royaloakchamber.com/

Connect with our hosts:

Jon Gay from JAG in Detroit Podcasts - http://www.jagindetroit.com/

Lisa Bibbee from Century 21 Northland - http://soldbylisab.com/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the ROCC Pod, we sit down with Brandi Freeman and Amy Warner, co-owners of Club Pilates, to discuss how Pilates fits into modern life, especially for busy professionals, parents, and aging bodies. We begin by acknowledging the real-life challenges of prioritizing fitness while juggling responsibilities. Brandi and Amy share that between the two of them, they manage seven kids — yet still find time to prioritize their own health. They emphasize that motivation ebbs and flows, but creating a consistent routine can transform exercise into a natural part of daily life.

We explore the roots of Pilates, originally developed by Joseph Pilates to rehabilitate war veterans. With control and alignment at its core, Pilates combines movement, breath, and mental focus for full-body wellness. Club Pilates offers a contemporary take on classical Pilates, with a strong emphasis on Reformer Pilates — a form that uses resistance machines to strengthen the body while improving flexibility, mobility, and posture. Amy and Brandi explain that this method isn’t just for one demographic. They’ve trained everyone from clients in their 90's to professional athletes, showcasing Pilates’ adaptability and universal benefit.

Throughout the episode, we hear how Pilates helps people recover from injuries, extend the effects of physical therapy, and prevent pain from creeping in with age. Many of their clients are at the point in life where their previous fitness routines no longer serve them. Pilates becomes a pain-free, effective alternative that still delivers strength and flexibility. Their instructors, each trained with over 500 hours of certification, customize classes to meet each member where they are — whether it's rehab, aging gracefully, or athletic performance.

We also dive into how Brandi and Amy turned their shared passion for fitness into a growing business. What began with a conversation in a gym parking lot led to nine Club Pilates studios across Michigan, with Royal Oak being the newest addition and Commerce Township soon to follow. They also speak warmly of their experience joining the Royal Oak Chamber of Commerce and how supportive the community has been in helping them launch locally.

To wrap, they invite listeners to try a free introductory class — a gentle entry point into Pilates that includes a sample workout and a personalized membership consultation. For those curious but unsure, the message is clear: Pilates is for everybody, and every body.

Connect with Club Pilates Royal Oak at119 South Main Street, right downtown

Their phone number is (248) 955-4011.

Learn more about the Royal Oak Chamber of Commerce: https://www.royaloakchamber.com/

Connect with our hosts:

Jon Gay from JAG in Detroit Podcasts - http://www.jagindetroit.com/

Lisa Bibbee from Century 21 Northland - http://soldbylisab.com/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the ROCC Pod, we sit down with Susanne Scott, founder of Firefly Spa in Royal Oak, Michigan, to explore the powerful health benefits of contrast therapy and the story that led her from a 25-year career at Comerica Bank to launching a wellness business. We start by learning how a spontaneous trip to San Diego during the pandemic led Susanne to rediscover her long-lost uncle and experience a traditional Korean spa. The impact of that visit was transformative—both physically and emotionally—and it planted the seed for what would eventually become Firefly Spa.

As we dive deeper, Susanne walks us through the science and history of contrast therapy, which dates back to ancient Greece. She explains that contrast therapy is the practice of exposing the body to extreme hot and cold temperatures in succession. It’s shown to improve the cardiovascular and lymphatic systems, immunity, cognitive function, pain management, and even fat conversion—from harmful white fat to metabolically active brown fat. A key player in this process is the vagus nerve, which helps regulate the body’s stress response and supports emotional and neurological health.

We discuss why contrast therapy is gaining traction in the modern world: science is catching up to what many cultures have known for centuries. With validation from studies, testimonials from elite athletes and thought leaders like Andrew Huberman, and a cultural shift toward holistic wellness, more people are turning to these natural therapies to trigger healing and balance from within.

Susanne breaks down what makes Firefly Spa different: no reservations required, affordable pricing, cold plunge access without restrictions, and daily passes that allow flexibility. The spa also hosts private events for athletic teams, corporate retreats, and even bridal parties. She emphasizes the importance of accessibility and community, offering a welcoming space for anyone looking to boost their health.

In addition to Firefly Spa, Susanne has opened "Some Peace & Quiet" in the same building. This space offers massage, sound therapy, meditation, ionic foot soaks, grounding mats, and reiki—all aimed at deep relaxation and detoxification. The goal is to create a complete wellness experience where people can reset both physically and mentally.

Susanne's passion for wellness and education is clear throughout, and she invites listeners to come visit Firefly Spa in person or online to experience the benefits themselves.

More:

Firefly Spa Website: https://fireflyspa.net/

Phone: (248)-307-7753

00:00 - The Benefits of Contrast Therapy

00:24 - Meet the Hosts and Guest

00:55 - From Comerica to Cold Plunges: Susanne’s Backstory

02:45 - What Is Contrast Therapy?

03:27 - Why Contrast Therapy Is Growing in Popularity

04:30 - Health Benefits of Hot and Cold Exposure

05:20 - The Role of the Vagus Nerve

07:04 - How Cold Therapy Boosts Neurotransmitters

08:16 - What Sets Firefly Spa Apart

09:25 - Private Events and Team Experiences

10:53 - Sauna, Weight Loss, and Fat Conversion

11:44 - Some Peace & Quiet: New Services

13:04 - Susanne’s Experience with the Royal Oak Chamber

13:44 - Fishbowl Question: Favorite Cheese

14:42 - How to Connect with Firefly Spa

Learn more about the Royal Oak Chamber of Commerce: https://www.royaloakchamber.com/

Connect with our hosts:

Jon Gay from JAG in Detroit Podcasts - http://www.jagindetroit.com/

Lisa Bibbee from Century 21 Northland - http://soldbylisab.com/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of The ROCC Pod, we sit down with Shawn Thornton, founder of Smart Biz IT and former tech leader at Amazon and Ford, to unpack the growing importance of cybersecurity and compliance for small and mid-sized businesses. We open with a real-world horror story—Shawn walks us through how one of his Michigan-based clients was completely taken out by ransomware. Two facilities, thousands of hacked printers, a wiped customer database, destroyed emails, inaccessible websites—no backups, no recovery, over a million dollars in losses. It’s a sobering introduction to the stakes of not being prepared.

After the wake-up call, we shift to get to know Shawn a bit more personally—his passion for barbecuing, cold smoking cheeses, and his undying loyalty to the Detroit Lions. The conversation is easygoing, but the subject matter stays serious as we transition back to the business of IT and compliance.

Shawn breaks compliance down in simple terms—it's about proving that you're protecting your customer and business data. Whether it's strong passwords, verified backups, multi-factor authentication, or employee training, these small habits can be the difference between continuity and catastrophe. He emphasizes that compliance isn't just about avoiding trouble; it can actually become a revenue driver. Companies looking to secure government contracts, enterprise partnerships, or venture funding all need to demonstrate cybersecurity maturity. Compliance is no longer optional—it's a credential.

We talk about what Smart Biz IT offers: full-service IT support with a lens focused on compliance. From help desk and cloud backups to risk assessments and documentation, Shawn’s firm is helping businesses not only stay safe but grow. He shares another example of a client with a seven-figure deal on the table—except they couldn’t move forward without a SOC 2 attestation. Now, with Shawn’s help, they’re on track to be ready in time.

The episode closes with Shawn reflecting on his move into entrepreneurship, the unique value Smart Biz iT brings to the market, and his great experience since joining the Royal Oak Chamber. We also get to learn that his favorite day of the year is NFL’s opening Sunday, and fall—complete with smoked meats and fantasy football—is his favorite season.

Contact Shawn: https://smartbizit.com/

Or call: (248) 206-9100

00:00 – Ransomware Nightmare: A $1M Recovery
00:53 – Introduction to the ROCC Pod
01:12 – Meet Shawn Thornton: Tech Pro & BBQ King
03:19 – What Is Compliance, Really?
04:33 – Why Compliance Matters to Small Businesses
06:04 – Common Cybersecurity Mistakes
07:49 – Ransomware Case Study: Lessons Learned
10:48 – Full-Service IT With a Compliance Focus
12:53 – Turning Compliance Into Revenue
13:46 – Shawn’s Background: From Amazon to Smart Biz iT
14:03 – Experience Joining the Chamber
15:00 – Favorite Day of the Year: NFL Kickoff Sunday
17:10 – Contact Info and Final Thoughts

Learn more about the Royal Oak Chamber of Commerce: https://www.royaloakchamber.com/

Connect with our hosts:

Jon Gay from JAG in Detroit Podcasts - http://www.jagindetroit.com/

Lisa Bibbee from Century 21 Northland - http://soldbylisab.com/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of The ROCC Pod, we dive deep into the world of emotionally intelligent AI with Christine Chubenko of CodeBaby. Jon hosts solo while Lisais away, and together with Christine, we explore how AI is reshaping business efficiency, customer interaction, and our daily digital experience.

We begin by learning about CodeBaby, a platform that powers emotionally intelligent avatars capable of handling repetitive customer service tasks on behalf of businesses. These avatars go far beyond the likes of "Clippy" — they can smile, laugh, and emulate human responses, allowing businesses to provide 24/7 assistance that reflects their brand tone and values. Christine emphasizes that users maintain full control over their data and avatar behavior, which can evolve over time as the business grows or shifts.

Christine shares examples from retail and healthcare. In stores, avatars answer common customer questions, freeing up human staff to focus on higher-priority tasks. In medical practices, avatars or even holograms can offer patients a safe space to ask questions — particularly beneficial for older patients who may hesitate to speak directly to doctors. ("But they're so busy!")

As we discuss the broader AI landscape, Christine explains her career roots in computer science and AI, dating back to the 1990s. While the foundation of AI has remained rooted in pattern recognition and statistical models like k-nearest neighbor, the scale and sophistication of modern AI have exploded. She debunks the myth that AI is sentient — emphasizing that despite the human-like responses, these systems are still just machines built by humans with clear limitations and no true consciousness.

We explore how AI is already part of our everyday lives through Siri, Alexa, social media algorithms, smart appliances, and personalized streaming suggestions. Christine argues that AI’s role is to reduce tedious tasks — not replace humans entirely. Jobs that require emotional nuance, tactile presence, or creativity (like nurses or preschool teachers) remain well out of AI’s reach. Meanwhile, automation can fill gaps where businesses struggle to hire, like in food service or basic admin roles.

Christine also breaks down what makes AI emotionally intelligent: prompt engineering. It’s not just about asking a question; it’s about asking it the right way, setting the tone, and defining the persona you want the AI to emulate. For instance, telling ChatGPT to answer as a cardiovascular surgeon or in a humorous tone drastically alters the output.

To close, Christine encourages listeners who are curious about AI to simply sign up for a tool like ChatGPT and ask, “Where do I start?” That simple first step leads to powerful learning. She reminds us that while AI may seem intimidating, it’s just another tool — and it’s one we can all learn to wield effectively.

More:

Email Christine: cchubenko@codebaby.com

CodeBaby Website: https://www.codebaby.com/

Learn more about the Royal Oak Chamber of Commerce: https://www.royaloakchamber.com/

Connect with our hosts:

Jon Gay from JAG in Detroit Podcasts - http://www.jagindetroit.com/

Lisa Bibbee from Century 21 Northland - http://soldbylisab.com/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of The ROCC Pod, we welcome Kizzy Parks, Executive Director, and Kai Anne Radcliffe, Senior Leasing Specialist with The James Ferndale, a boutique-style living community for adults 55+. We explore how The James blends luxury, independence, and community in the heart of Ferndale, Michigan.

Kai Anne shares her music-filled background, from interning at BET to meeting Beyoncé during the Destiny’s Child era. Kizzy talks about her creative path in art, marketing, and real estate. Together, they describe The James as an “all-inclusive” experience—offering chef-prepared meals, bi-monthly cleaning, covered utilities, and local transportation—all under one monthly payment.

The James occupies a historic building dating back to the 1920s, originally St. James Catholic School. Now fully renovated, it features 104 apartments ranging from studios to spacious two-bedrooms. Residents enjoy daily activities such as bingo, chair yoga, arts and crafts, walking clubs, outings to restaurants and shows, and access to a salon, gym, theater, and healthcare services.

Unlike traditional “senior housing” stereotypes, The James fosters a vibrant, independent community. Residents come and go freely, gather for meals and games, and form lasting friendships. With its intimate size and boutique feel, staff know each resident personally. The community also offers “age in place” support through an on-site medical partner, providing help with daily living activities as needed.

Located near downtown Ferndale, The James is steps away from shopping, dining, and entertainment. The team encourages prospective residents to tour the property, join a meal, and meet the community before making a decision. They’re proud of their 2024 GLAStar Award for Best Living Experience in senior housing and aim to win again.

Contact The James Ferndale at 248-554-3600 or

Website: — https://thejamesferndale.com

The James Ferndale Facebook — https://facebook.com/thejamesferndale

Learn more about the Royal Oak Chamber of Commerce: https://www.royaloakchamber.com/

Connect with our hosts:

Jon Gay from JAG in Detroit Podcasts - http://www.jagindetroit.com/

Lisa Bibbee from Century 21 Northland - http://soldbylisab.com/

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.