In this episode of the ROCC Pod, we welcome Ricky Martin and Adrian Adkins from Tuff Shed.

Adrian discusses his journey in theater, having participated in over 40 productions since high school. Ricky reveals his love for the movies Jaws and Empire Records, which he has watched countless times. Their camaraderie is evident as they share how they met while working at Best Buy and transitioned to Tuff Shed.

Ricky explains that after 20 years at Best Buy, a store closure prompted him to seek new opportunities, leading him to Tuff Shed. Recognizing Adrian’s customer service skills, he invited him to join the team. Adrian appreciated the chance to work with Ricky again, emphasizing the importance of supportive leadership.

Ricky then details the variety of uses people find for their Tuff Sheds. They talk about the impact of COVID-19 on their business, as more people sought home-based solutions like gyms and offices.

Adrian and Ricky elaborate on the customer experience at Tuff Shed, noting that while the average installation process is quick, larger projects may take longer due to permits and customizations. They emphasize their commitment to quality and customer satisfaction, offering a wide range of sizes and custom options.

Tuff Shed covers a significant area including Michigan, Indiana, and Ohio, supported by partnerships with Home Depot. They discuss the potential for a concrete program to simplify the foundation process for customers.

More:

Tuff Shed: tuffshed.com

Location: https://maps.app.goo.gl/Sf83JhKGqwS32mLbA

Learn more about the Royal Oak Chamber of Commerce: https://www.royaloakchamber.com/

Connect with our hosts:

Jon Gay from JAG in Detroit Podcasts - http://www.jagindetroit.com/

Lisa Bibbee from Keller Williams - http://soldbylisab.com/

In this episode of the ROCC Pod, we dive into Deborah Johnson's journey with Mary Kay. Deborah, a seasoned member with over 30 years of experience, shares how she transitioned from being a personal use consultant to embracing a full-time role in the business. Her passion for empowering women shines through as she recounts her experiences and the values instilled by Mary Kay Ash, the company's founder.

Deborah begins by explaining the essence of Mary Kay, emphasizing its mission to empower women since its inception in the 1960s. She highlights the innovative business model designed to break the glass ceiling and how it remains robust despite technological advancements. Today, Mary Kay is a leader in skincare and cosmetics, focusing on self-care and enhancing self-worth, especially relevant during challenging times like the COVID-19 pandemic.

Over the past three decades, Deborah has witnessed significant changes, particularly in technology. She mentions various apps like the skin analyzer and MirrorMe, which enhance customer experience by offering personalized skincare advice and virtual makeovers. This technological integration has allowed Mary Kay consultants to adapt to virtual settings, expanding their reach and maintaining the company's commitment to a 100% satisfaction guarantee.

Deborah's transition to a full-time role was fueled by her desire to serve and make an impact. She describes her journey from a corporate vice president to a Mary Kay director, underscoring the fulfillment she finds in building relationships and supporting women. Her involvement with the Royal Oak Chamber of Commerce has been instrumental, providing a supportive community and opportunities for growth.

One of Deborah's notable goals is to earn the iconic pink Cadillac, a symbol of success within Mary Kay. She explains the rigorous but achievable process of building a team and meeting production targets to qualify for this coveted reward. Deborah’s enthusiasm for the company’s incentives and support system is palpable, showcasing the genuine opportunities available for those who commit to the Mary Kay vision.

Deborah also addresses the inclusivity of Mary Kay, noting that the products and services extend beyond women to men, highlighting the importance of skincare for all. This broad approach reflects the evolving attitudes towards self-care across genders and ages.

As a dedicated member of the Royal Oak Chamber, Deborah appreciates the community's authenticity and the collaborative spirit among small business owners. Her involvement in events like the Diversity Expo has enriched her professional and personal life, reinforcing her commitment to making a positive impact.

In closing, Deborah invites listeners to experience the pampering and quality of Mary Kay products firsthand, offering free facials and samples. Her contact information is readily available for those interested in connecting, ensuring that anyone can benefit from her expertise and passion for skincare and self-care.

Contact Deborah:

Phone: (586) 215-1702

LinkedIn: https://www.linkedin.com/in/deborah-johnson-0b38238a/

Instagram: https://www.instagram.com/deborah.johnson.amazing/

Facebook: https://www.facebook.com/deborah.johnson.73345048

Learn more about the Royal Oak Chamber of Commerce: https://www.royaloakchamber.com/

Connect with our hosts:

Jon Gay from JAG in Detroit Podcasts - http://www.jagindetroit.com/

Lisa Bibbee from Keller Williams - http://soldbylisab.com/

In this episode of the ROCC Pod, we delve into the multifaceted world of diversity, equity, and inclusion (DEI) with Paige Robnett from Robnett Consulting.

Paige shares how her initial interest in women's studies, once met with skepticism about job prospects, has successfully translated into a thriving business. Her story underscores the persistent need for effective leadership and teamwork, principles she brings from her basketball-playing days into her consulting work.

A significant portion of our discussion revolves around the core concepts of DEI. Paige clarifies the often-misunderstood terms: diversity (a diverse workforce in visible and invisible traits), equity (fairness in opportunities and resources), and inclusion (creating a sense of belonging). She emphasizes that these principles, when effectively implemented, lead to higher productivity, innovation, and profitability.

Paige's approach to DEI is unique in its integration of change management with DEI initiatives. She highlights that many organizations fail to see progress because they overlook the importance of change management. Her work focuses on leadership buy-in and ongoing coaching to ensure DEI efforts are sustainable and impactful. This methodology helps leaders understand and manage their power, fostering an environment where everyone can thrive.

The conversation also touches on the misconceptions and social backlash against DEI. Paige identifies a scarcity mindset as a major hurdle, where existing power structures fear loss of power rather than recognizing the potential for mutual gain. She uses compelling examples, such as curb cuts and texting technology, to illustrate how inclusive design benefits everyone, not just the targeted minority.

As we near the end of our discussion, Paige shares her recent experiences with generational differences in her team, highlighting the ongoing need for patience and relationship-building in DEI work. This reflective moment resonates with many business leaders facing similar challenges in today's evolving workplace.

To conclude, Paige provides her contact information for listeners interested in learning more about her work or engaging her services. This episode offers a comprehensive look at the importance of DEI, practical strategies for implementation, and the personal drive behind Paige's impactful work.

Connect with Paige: https://www.robnettconsulting.com/

LinkedIn: https://www.linkedin.com/in/paigerobnett/

Learn more about the Royal Oak Chamber of Commerce: https://www.royaloakchamber.com/

Connect with our hosts:

Jon Gay from JAG in Detroit Podcasts - http://www.jagindetroit.com/

Lisa Bibbee from Keller Williams - http://soldbylisab.com/

Today's guest, Sarah Rollins of Embodied Wellness, shares insights into somatic experiencing and its importance in therapy.

Sarah describes her unique journey, including performing at Carnegie Hall with a klezmer band during her middle school years. Despite initially pursuing somatic experiencing training during her time as a mental health therapist, she found it challenging to integrate this body-focused trauma treatment within her agency's traditional framework. The pandemic provided an unexpected opportunity for her to launch Embodied Wellness, allowing her to address the rising need for trauma-informed care.

We explore the mind-body connection, a core concept of somatic experiencing. Sarah explains how physical symptoms, such as stomach aches or chest fluttering, can be manifestations of trauma. This understanding challenges the often-separate view of physical ailments and mental health. Jon shares his own experiences with anxiety, reinforcing Sarah’s points about the profound impact of emotional distress on the body.

The episode takes a practical turn as Sarah demonstrates a brief somatic exercise with Jon, highlighting the process of identifying and addressing physical sensations linked to stress. She emphasizes the importance of recognizing these sensations without overwhelming the client, suggesting techniques like focusing on a smaller percentage of the sensation to make it more manageable.

We also delve into various therapeutic techniques such as EMDR (Eye Movement Desensitization and Reprocessing), where bilateral stimulation helps reprocess traumatic events to reduce distress. Sarah explains that while the memory of the trauma remains, the distress associated with it diminishes.

Additionally, the discussion touches on the importance of mental health in the workplace. Sarah underscores the necessity for employees to learn emotional regulation and effective communication to foster a healthier work environment. We discuss how emotional intelligence (EQ) is crucial for professional interactions, a sentiment echoed by Jon's anecdote about workplace dynamics.

Lisa shares her own strategies for managing stress and anxiety in her real estate career, highlighting breathing techniques and the significance of addressing the nervous system. This practical advice aligns with Sarah's emphasis on having a variety of tools to handle different situations.

Sarah’s key takeaway for listeners seeking therapy is the importance of finding a therapist they feel comfortable with, comparing it to the process of dating. Comfort and trust in the therapeutic relationship are crucial for effective treatment.

We wrap up the episode with our guest reflecting on her educational journey, notably influenced by a graduate student instructor who helped her understand her own biases without shame. Sarah’s contact information is provided for listeners interested in exploring somatic experiencing or other holistic treatments offered by her team.

This episode provides valuable insights into the somatic approach to therapy, emphasizing the interconnectedness of mind and body in addressing trauma and anxiety.

Embodied Wellness: https://embodiedwellnesstherapy.com/

More on Somatic Experiencing: https://traumahealing.org/

Learn more about the Royal Oak Chamber of Commerce: https://www.royaloakchamber.com/

Connect with our hosts:

Jon Gay from JAG in Detroit Podcasts - http://www.jagindetroit.com/

Lisa Bibbee from Keller Williams - http://soldbylisab.com/

In this episode of the ROCC Pod, presented by the Royal Oak Michigan Chamber of Commerce, we delve into the adventurous backstory and business insights of Deb Aliotta from Tri-Pups, a professional remodeling and repair company. But we start with Debbie's hot air balloon crash on a golf course, which sets a tone of resilience and levity that we discover is central to both her personal and professional life.

Debbie shares her journey from a young enthusiast in construction to becoming the co-founder of Tri-Pups. She recounts how hands-on experiences during her youth, coupled with a background in accounting, paved her way into the remodeling industry. Despite her accounting degree, Debbie prefers the dynamic challenges of construction, highlighting her transition from corporate accounting to managing a construction crew that specializes in finishing work, while her partner, Chris, handles the rough carpentry and estimation.

A significant part of our discussion revolves around Tri-Pups' unique approach to client engagement. Debbie outlines how the use of a comprehensive CRM system, Buildertrend, allows them to maintain meticulous records of their projects and facilitates transparent communication with clients. This system not only tracks project progress but also stores detailed logs like paint colors and job history, ensuring that clients are well-informed and can easily retrieve this information when needed.

Moreover, the podcast touches on the challenges and advantages of running a small business, emphasizing the importance of community and professional networking through their longstanding association with the Royal Oak Michigan Chamber of Commerce. This relationship has fostered numerous professional connections and friendships that have been instrumental in Tri-Pups' growth and integration into the community.

Debbie's narrative is interwoven with key business philosophies: adaptability, thorough customer service, and maintaining high standards of professionalism. These qualities not only define Tri-Pups' business model but also resonate with many small business owners and entrepreneurs who listen to the podcast seeking inspiration and practical advice.

Learn more about the Royal Oak Chamber of Commerce: https://www.royaloakchamber.com/

Connect with our hosts:

Jon Gay from JAG in Detroit Podcasts - http://www.jagindetroit.com/

Lisa Bibbee from Keller Williams - http://soldbylisab.com/

In this episode of the ROCC Pod produced for the Royal Oak Michigan Chamber of Commerce, Jon Gay from JAG in Detroit Podcasts and Lisa Bibbee, a realtor with Keller Williams Advantage, discuss the misconceptions surrounding the recent Supreme Court ruling on the National Association of Realtors (NAR) and its impact on real estate transactions. As misinformation spreads, particularly highlighted by a podcast from the New York Times, Lisa aims to set the record straight.

Lisa explains the origins of the NAR lawsuit, initiated by sellers who felt they had overpaid in realtor commissions. She emphasizes that while hiring a realtor is not mandatory for selling a home, doing so typically nets sellers a significantly higher sale price due to the complexities involved in real estate transactions. Realtors not only facilitate better deals but also navigate through inspections, appraisals, and negotiations, which can be overwhelming for the average person.

The discussion also covers the legal outcomes of real estate transactions, noting that a majority of lawsuits stem from deals where no realtors were involved. The lawsuit in question ended up benefiting the attorneys significantly more than the plaintiffs, with each receiving minimal payouts while attorneys earned substantial fees.

Addressing media portrayals of the NAR, Lisa argues that they often overlook the benefits that NAR has introduced, such as buyer representation. Previously, buyers often faced negotiations without any representation, which NAR changed to ensure fairness and transparency in transactions.

Furthermore, Lisa debunks several myths about realtor commissions and the buying process, highlighting that commissions have always been negotiable and that the seller traditionally covers these. She points out that upcoming changes will require clearer agreements between buyers and their agents, emphasizing the importance of transparency and trust in these relationships.

The episode concludes with Lisa urging buyers and sellers to work with trusted agents who are well-informed about ongoing changes in real estate regulations. This ensures that they have expert guidance through what can be one of the most significant financial decisions of their lives.

Learn more about the Royal Oak Chamber of Commerce: https://www.royaloakchamber.com/

Connect with our hosts:

Jon Gay from JAG in Detroit Podcasts - http://www.jagindetroit.com/

Lisa Bibbee from Keller Williams - http://soldbylisab.com/

Today Jon and Lisa are joined by Jeff Hurlburt of Ivy Properties, a seasoned professional in commercial real estate. With a blend of humor and expertise, Jeff shares his journey from serving as a US Marine in Desert Storm to navigating the intricate world of real estate. We discuss the impact of his upbringing surrounded by siblings and his transition from military life to civilian entrepreneurship.

As the commercial real estate landscape shifts post-pandemic, Jeff provides a candid look at the market's current state, distinguishing between class A, B, and C buildings, and revealing where the real opportunities lie. He also discusses the challenges and prospects of creating affordable housing solutions for homeless and underemployed veterans, a cause close to his heart.

Whether you're a real estate aficionado, a veteran supporter, or simply looking for engaging stories from the business world, this episode offers a compelling narrative that intertwines professional acumen with personal passion. Tune in to learn how Jeff's creative approach to real estate could pave the way for meaningful change and discover how you can contribute to his vision for veteran housing.

You'll also hear why Jeff, who does work over Southeast Michigan, makes Royal Oak and the Chamber home. Remember, The ROCC Pod is where community and commerce meet. Join us for our next episode for more enlightening conversations and stories of success from Royal Oak Michigan Chamber of Commerce!

Connect with Jeff:

https://www.ivypropertiesro.com/

313-643-0094

Learn more about the Royal Oak Chamber of Commerce: https://www.royaloakchamber.com/

Connect with our hosts:

Jon Gay from JAG in Detroit Podcasts - http://www.jagindetroit.com/

Lisa Bibbee from Keller Williams - http://soldbylisab.com/

In this heartwarming episode of The ROCC Pod, we delve into the harmonious world of the Cantata Academy Chorale. Join hosts John Gay and Lisa Bibbee as they explore the musical and personal connections that make this ensemble more than just a choir—it's a family. Our special guests, conductor Susan Catanese and board president Maggie Reese, share their stories of love, music, and community that resonate through the group's performances.

Maggie reveals her own love story that blossomed within the choir's ranks, and the conversation takes a thrilling dive into her bucket list adventures, including skydiving. We also get a glimpse into Susan's journey from a piano-playing child to a beloved conductor, and her plans for a harmonious retirement.

The episode crescendos as we discuss the upcoming concert season, with its theme "Tomorrow Comes," reflecting the enduring spirit of the chorale and its members. We learn about the choir's impressive history, including international tours and their connection with the Royal Oak Chamber of Commerce.

As the chorale faces a transition with Susan's retirement, we uncover the excitement and anticipation for the future. With auditions on the horizon and a legacy of excellence, the Cantata Academy Chorale is poised to continue its tradition of exceptional choral music.

Whether you're a long-time supporter or new to the wonders of choral music, this episode is a testament to the power of community and the arts in Royal Oak.

Remember to subscribe to The ROCC Pod for more stories that strike a chord in the heart of Royal Oak's vibrant community.

Cantata Academy Chorale Website: https://www.cantataacademy.org/

Learn more about the Royal Oak Chamber of Commerce: https://www.royaloakchamber.com/

Connect with our hosts:

Jon Gay from JAG in Detroit Podcasts - http://www.jagindetroit.com/

Lisa Bibbee from Keller Williams - http://soldbylisab.com/