This episode of the Restaurant Technology Guys podcast features a deep dive into how restaurants can use data to drive business decisions, enhance customer experience, and ultimately boost sales. The hosts are joined by Pat Riley, Vice President of Sales and Marketing at Data Delivers, and Adam Gollum, CEO of Primanti Brothers, a 91-year-old restaurant brand. They discuss the importance of organizing and monetizing the vast amounts of data generated by restaurants to understand and influence customer behavior. The conversation touches on the utilization of third-party data, loyalty programs, and data analytics to identify customer trends, preferences, and the efficiency of marketing strategies. The guests share real-life examples, including operational changes and menu item adjustments, to illustrate how data informs decisions leading to improved customer retention and acquisition. The discussion emphasizes that despite the availability of data, its effective use is what differentiates successful restaurant operations.

00:00 Welcome to the Data-Driven Restaurant World
00:19 Introducing the Experts: Data Delivers and Primanti Brothers
02:23 The Power of Data in Restaurant Marketing
09:35 Navigating the Pandemic: Strategies and Insights
16:07 Operationalizing Data for Menu Success
20:20 Expanding Reach with Third-Party Data
26:23 The Future of Restaurant Data Utilization
32:31 Closing Thoughts and Contact Information

Promoting Sustainability in Restaurants Through Innovative Technologies

This episode of the Restaurant Technology Guys podcast features Diana from Restaurant Technologies Inc., where she serves as the general counsel and oversees the company's environmental, social, and governance initiatives, focusing on sustainability. She discusses the origins and mission of Restaurant Technologies Inc., distinguished from the podcast itself despite name similarities, and highlights their main products: the Total Oil Management system and the AutoMist system. These innovations aim to automate kitchen operations, improve safety, and significantly contribute to environmental sustainability by recycling used cooking oil into biodiesel and reducing waste. Diana emphasizes the substantial environmental impact of their services, including significant reductions in landfill waste, emissions, and resource consumption. The podcast touches on future goals for increased sustainability and how restaurants can engage with their technology to reduce operating costs while contributing to a healthier planet.

00:00 Welcome and Introduction to the Guest
00:29 Getting to Know Diana: From New Jersey to Restaurant Technologies
01:46 Exploring Restaurant Technologies Inc.'s Innovative Solutions
04:22 The Sustainability Journey: Transforming Used Cooking Oil
10:51 Impressive Sustainability Achievements and Future Goals
19:49 How Restaurants Can Join the Sustainability Movement
22:18 Closing Thoughts and Gratitude

Innovations Unveiled at the National Restaurant Association Show 2024

This episode of the Restaurant Technology Guys Podcast features Lisa Malikow, overseer of the National Restaurant Association Show, the largest food service event in the Western Hemisphere. Lisa discusses the event's scope, including its coverage of 900 product categories, the Kitchen Innovation awards, and exciting new products and technologies set to debut in 2024. Highlights include advancements in sustainability, remarkable kitchen equipment like the Chef Top with built-in AI, and innovations like the alpha cloud patty quality assistant. The show, scheduled for May 18-21 in Chicago, promises insights into back-of-house advancements, featuring educational sessions and a showroom of award-winning equipment. This episode emphasizes the importance of the show for anyone in the food service industry, from seeing cutting-edge tech to learning about sustainability practices and labor solutions.

00:00 Welcome to the Restaurant Technology Guys Podcast
00:12 Introducing Lisa Malikow and the National Restaurant Association Show
02:37 Exploring the Kitchen Innovation Awards
05:30 Deep Dive into Award-Winning Innovations
07:03 Sustainability and Innovation in the Restaurant Industry
29:45 The Future of Restaurant Technology and How to Get Involved
33:41 Closing Remarks and Show Details