In this episode of The Science of Leadership, host Tom Collins is joined by retired U.S. Air Force General Ellen Pawlikowski (Ph.D. in Chemical Engineering, former Commander of Air Force Materiel Command) to dissect the often-misunderstood component of Caring For Your People.

General Pawlikowski explains that true leadership Caring For is not "soft" or "sentimental" but rather a strategic necessity integrated into Courage, Competence, Commitment, and Compassion. She states, "I don't succeed if you don't succeed."

The conversation highlights that a leader's core responsibility is to be the Chief Obstacle Remover. General Pawlikowski shares a powerful example from Air Force Materiel Command, where aging IT infrastructure threatened to leave $60 billion unspent and required her to intervene personally with the Chief of Staff.

Key Takeaways:

• Caring is Preventative Maintenance: Leaders must invest in basic needs, tools, and training, as ignoring small problems (like unit confusion or outdated software) can lead to catastrophic failures.
• Understanding the Whole Person: Compassion means acknowledging that people have lives outside of work (family, elders, personal issues). Failure to allow time for these distractions leads to reduced cognitive energy and increased mistakes.
• Science of Care: Research confirms that when leaders care tangibly and structurally, morale, trust, and productivity all increase.

The General shares practical steps and an essential four-question framework for leaders to ask their teams to identify hidden obstacles and leverage existing expertise.

Also, I want to remind listeners about the release of my book, "The Four Stars of Leadership," a culmination of over three years of dedicated work, and I'm confident it will be an immensely interesting and helpful guide on your journey to becoming a better leader. Don't miss out on this essential resource—order your copy today at Amazon or Barnes & Nobles and share your thoughts with me!

Sharpen your leadership skills: Subscribe now on your favorite podcast app to ensure you don't miss an episode dedicated to helping you become a better leader.

To learn more about the Science of Leadership, visit https://www.fourstarleaders.com/

• Covey, S. M. R. (2006). The speed of trust: The one thing that changes everything. Simon & Schuster.
• Owens, B. P., & Hekman, D. R. (2016). How does leader humility influence team performance? The Leadership Quarterly, 27(5), 787–798.
• Kelloway, E. K., & Barling, J. (2010). Leadership development as an intervention in occupational health psychology. Work & Stress, 24(3), 260–279.
• McGregor, D. (1960). The Human Side of Enterprise. New York: McGraw-Hill.

In this episode of The Science of Leadership, host Tom Collins is joined by retired Lieutenant General Scott Dingle, the 45th Surgeon General of the U.S. Army, to explore the vital concept of the "Ever Learner"—a leader committed to continuous growth and adaptability.

General Dingle defines the Ever Learner as someone with the mindset and practice of continuously seeking knowledge, skills, and experience without stop. Both he and Tom emphasize that leadership is a journey, not a destination. General Dingle shares two powerful stories from his career—starting as a "Butterball" Second Lieutenant to serving as a Three-Star General—that illustrate the continuous need to adapt to chaos, crisis, and unexpected turns.

The hosts emphasize that settling for "good enough" allows adversaries (whether a competitor, a disease, or Ivan Drago) to win because they "aren't taking a day off." Leaders who stop evolving become extinct.

Key Takeaways for Becoming an Ever Learner:

• Adopt a Growth Mindset: Reframe "I don't know it" as "I don't know that yet," seeing challenges as opportunities to improve.
• Seek Feedback: Actively ask peers and those you lead for candid input, and receive it graciously.
• Reflect Regularly: Follow the example of leaders who review their experiences daily to extract lessons and become better tomorrow.
• Practice Humility: Acknowledge what you don't know and surround yourself with mentors and diverse voices to combat narrow perspective.

The scientific data supports this: leaders who model curiosity and learning foster psychological safety, resilience, performance, and organizational creativity throughout their teams.

Also, I want to remind listeners about the release of my book, "The Four Stars of Leadership," a culmination of over three years of dedicated work, and I'm confident it will be an immensely interesting and helpful guide on your journey to becoming a better leader. Don't miss out on this essential resource—order your copy today at Amazon or Barnes & Nobles and share your thoughts with me!

Sharpen your leadership skills: Subscribe now on your favorite podcast app to ensure you don't miss an episode dedicated to helping you become a better leader.

To learn more about the Science of Leadership, visit https://www.fourstarleaders.com/

• Barba Aragón MI, Jiménez Jiménez D, Sanz Valle R. Training and performance: The mediating role of organizational learning. Business Research Quarterly. 2014;17(3):161–173.
• Crans S., Bude V., Beausaert S., Segers M. (2021). Social informal learning and the role of learning climate: toward a better understanding of the social side of learning among consultants. Resour. Dev. Q.32 507–535.
• Dweck, C. S. (2006). Mindset: The new psychology of success. Random House.
• Edmondson, A. C. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383.
• Gong, Y., Huang, J. C., & Farh, J. L. (2009). Employee learning orientation, transformational leadership, and employee creativity: The mediating role of employee creative self-efficacy. Academy of Management Journal, 52(4), 765–778.
• Heifetz, R. A., Grashow, A., & Linsky, M. (2009). The practice of adaptive leadership: Tools and tactics for changing your organization and the world. Harvard Business Press.

While conventional wisdom places the leader at the top, Tom Collins and Justin Hamrick challenge this view to explore Leading Up—the art of influencing those in authority above you, often without holding a formal leadership position. This concept is vital because success often depends on bringing ground-level insight to the ultimate decision-makers.

The hosts discuss why leading up is a moral imperative for the success of any organization, especially since all human organizations inevitably place "wrong people" in some leadership roles. Leading up requires humility and sacrificial service to the larger mission, even when there's a risk of the leader taking credit for your ideas.

Key Takeaways for Leading Up:

• Be a Good Lieutenant: Help your leader do their job as well as possible.

• See Them as an Ally: View your boss as a partner, not an adversary.

• Bring Solutions, Not Just Complaints: Come with proposed solutions or evidence of thoughtful analysis, especially for issues that affect the entire organization, not just your silo.

Key Takeaways for Encouraging Leading Up (If you are the Boss):

• Set Clear Expectations: Explicitly state that you expect and need your team to speak up and lead up.

• Never Respond Negatively: When dissenting information is brought forward, take it graciously, say "thank you," and commit to looking into it. Punishing honesty will quickly ensure you stop receiving information crucial for wise decisions.

Also, I want to remind listeners about the release of my book, "The Four Stars of Leadership," a culmination of over three years of dedicated work, and I'm confident it will be an immensely interesting and helpful guide on your journey to becoming a better leader. Don't miss out on this essential resource—order your copy today at Amazon or Barnes & Nobles and share your thoughts with me!

Sharpen your leadership skills: Subscribe now on your favorite podcast app to ensure you don't miss an episode dedicated to helping you become a better leader.

To learn more about the Science of Leadership, visit https://www.fourstarleaders.com/

References

Bradford, A. R., & Cohen, D. L. (2017). Influence Without Authority, 3rd ed. Wiley.

Ferrazzi, K. (2020). Leading Without Authority: How the New Power of Co-Evaluation Can Break Down Silos, Transform Teams, and Reinvent Collaboration. Crown Currency.

In this episode of The Science of Leadership, host Tom Collins is joined by retired U.S. Marine Corps Sergeant Major Mario Fields, a combat veteran, speaker, and founder of Still Serving, Inc. They explore the core leadership force of empowerment, defining it as setting conditions for success for those you lead.

Sergeant Major Fields emphasizes that empowerment must start with trusting yourself first to acknowledge and mitigate personal biases, and then extending that trust to others. They frame empowerment as trust in action , arguing that true leadership is about creating capability in others, which includes granting the freedom—and opportunity—to fail and learn from mistakes.

The conversation dives into what hinders empowerment:

• Micromanagement: Often stems from a leader's failure to hire, train, or clarify expectations effectively.
• The Problem at the Top: Sergeant Major Fields asserts that poor unit or company performance rarely starts with junior folks; the problems begin with the leadership. Leaders must be amenable to feedback to fix their behaviors.

Key Scientific Takeaways:

• Empowerment multiplies leadership and avoids decision bottlenecks.

• The data supports that empowering behaviors (sharing power, encouraging autonomy) predict higher job satisfaction, creativity, and performance.

• Leaders must understand that 93% of communication is nonverbal and tone , which either validates the stated words or disempowers the team.

Practical Tip: Mario recommends leaders and their teams use the Dr. Holland RIASEC codes to understand personality wiring, ensuring people are put in roles that enhance their natural abilities. The episode closes with the wisdom that successful leaders all figure out how to identify and empower talent.

For more leadership lessons from Sergeant Major (Ret.) Mario P. Fields, check out The Unarmored Talk Podcast or go to https://www.stillservinginc.com/

Also, I want to remind listeners about the release of my book, "The Four Stars of Leadership," a culmination of over three years of dedicated work, and I'm confident it will be an immensely interesting and helpful guide on your journey to becoming a better leader. Don't miss out on this essential resource—order your copy today at Amazon or Barnes & Nobles and share your thoughts with me!

Sharpen your leadership skills: Subscribe now on your favorite podcast app to ensure you don't miss an episode dedicated to helping you become a better leader.

To learn more about the Science of Leadership, visit https://www.fourstarleaders.com/

References

• Ahearne, M., Mathieu, J., & Rapp, A. (2005). To empower or not to empower your sales force? Journal of Applied Psychology, 90(5), 945–955.
• Zhang, X., & Bartol, K. M. (2010). Linking empowering leadership and employee creativity: The influence of psychological empowerment, intrinsic motivation, and creative process engagement. Academy of Management Journal, 53(1), 107–128.
• Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383.

Holland Code (RIASEC)

https://openpsychometrics.org/tests/RIASEC/

In this episode of The Science of Leadership, host Tom Collins, MD, and co-host Justin Hamrick dissect the powerful, often misunderstood, concept of servant leadership. The conversation addresses the notion that to succeed, leaders must "step on other people," arguing instead that sacrificial leadership—prioritizing follower growth and well-being over personal glory—is the true path to organizational success.

The hosts differentiate this leadership style across contexts, from the military maxim of "officers eat last" to a CEO forgoing a bonus for frontline jobs. They emphasize that great leaders lead from a position of responsibility, not privilege.

Key insights from the science of leadership include:

• The Win-Win Phenomenon: Giving credit away is not a zero-sum game; it returns more influence and effectiveness to the leader.
• Scientific Validation: Servant leadership is strongly associated with increased trust, loyalty, job performance, and follower well-being.
• Neuroscience: Acts of selflessness activate mirror neurons in followers, fostering emotional resonance and a shared sense of purpose.

The episode concludes with actionable take-home points for adopting the "leader as servant" mindset , including: shielding in public, coaching in private , and making visible gestures of sacrifice that are authentic, not performative.

Previous Episodes Mentioned:

A Leader's Wake: Creating a Lasting Legacy feat. General Vince Brooks | Ep. 2

How to Create Successful Change with Dr. Richard Boyatzis | Ep. 16

Also, I want to remind listeners about the release of my book, "The Four Stars of Leadership," a culmination of over three years of dedicated work, and I'm confident it will be an immensely interesting and helpful guide on your journey to becoming a better leader. Don't miss out on this essential resource—order your copy today at Amazon or Barnes & Nobles and share your thoughts with me!

Sharpen your leadership skills: Subscribe now on your favorite podcast app to ensure you don't miss an episode dedicated to helping you become a better leader.

To learn more about the Science of Leadership, visit https://www.fourstarleaders.com/

Key References

1. Boyatzis, R. E., Smith, M. L., & Beveridge, A. J. (2012). Coaching with compassion: Inspiring health, well-being, and development in organizations. The Journal of Applied Behavioral Science, 48(2), 149–178.
2. Collins, T. (2025). The Four Stars of Leadership: Scientifically-Derived Principles from America’s Highest-Ranking Leaders. Four Star Leaders.
3. Eva, N., Robin, M., Sendjaya, S., van Dierendonck, D., & Liden, R. C. (2019). Servant leadership: A systematic review and call for future research. The Leadership Quarterly, 30(1), 111–132.
4. Greenleaf, R. K. (1977). Servant Leadership: A Journey into the Nature of Legitimate Power and Greatness. Paulist Press.
5. Liden, R. C., Wayne, S. J., Zhao, H., & Henderson, D. (2008). Servant leadership: Development of a multidimensional measure and multilevel assessment. The Leadership Quarterly, 19(2), 161–177.

In this insightful episode of The Science of Leadership, host Tom Collins, MD, talks with Bob Tiede, author of Success Unlocked: The Transformative Power of Questions and long-time campus ministry leader. They explore the core idea of leading with questions, which Bob confesses changed him from a "benevolent dictator" into a far more effective leader.

Bob argues that leading with questions is the "hidden symbol" of effective leadership. When leaders ask and genuinely listen to their staff, several transformative things happen:

• Better Ideas: There is a probability that a staff member will have an idea better than the leader's.
• Ownership and Motivation: Staff members are empowered to execute their own ideas, leading to 1000% effort and ownership.
• Trust and Respect: Leaders build immense trust by showing honesty and admitting when they don't know the answer, then asking, "How could we find out the answer?".

The episode features two foundational principles and simple tools:

1. The Gold Nugget Method: Bob explains that research shows people instinctively roll out a "safe answer" first, and it's not until the third and fourth question ("What else? What else?") that you reach their best thought or "gold nugget".
2. The Eight-Second Rule: To listen effectively, leaders must wait 8 seconds before jumping in, as the average person only waits 2-3 seconds. This intentional silence ensures that people feel heard and fully share their ideas.

Bob shares compelling real-world examples, including how Navy Captain Michael Abrashoff transformed the morale of the USS Benfold from "worst to first" simply by conducting one-on-one meetings and asking three powerful questions , and how asking the frontline staff at Walt Disney World Laundry Services slashed employee turnover.

Also, I want to remind listeners about the release of my book, "The Four Stars of Leadership," a culmination of over three years of dedicated work, and I'm confident it will be an immensely interesting and helpful guide on your journey to becoming a better leader. Don't miss out on this essential resource—order your copy today at Amazon or Barnes & Nobles and share your thoughts with me!

Sharpen your leadership skills: Subscribe now on your favorite podcast app to ensure you don't miss an episode dedicated to helping you become a better leader.

To learn more about the Science of Leadership, visit https://www.fourstarleaders.com/

References

Cannon-Bowers JA, Bowers CA, Carlson CE, Doherty SL, Evans J, Hall J. Workplace coaching: a meta-analysis and recommendations for advancing the science of coaching. Front Psychol. 2023 Oct 10;14:1204166. doi: 10.3389/fpsyg.2023.1204166. PMID: 37881215; PMCID: PMC10597717.

Collins, T. (2025). The Four Stars of Leadership: Scientifically-Derived Principles from the Experiences of America’s Highest-Ranking Leaders. Four Star Leaders.

Huang, K., Yeomans, M., Brooks, A. W., Minson, J., & Gino, F. (2017). It doesn't hurt to ask: Question-asking increases liking. Journal of Personality and Social Psychology, 113(3), 430–452. https://doi.org/10.1037/pspi0000097

Marquardt, M. J., & Tiede, B. (2023). Leading with Questions: How Leaders Discover Powerful Answers by Knowing How and What to Ask. Wiley.

Tiede, B. (2020). Now That’s a Great Question. Bob Tiede

Tiede, B. (2025). Success Unlocked: The Transformative Power of Questions. Bob Tiede.

Wang, Q., Hou, H., & Li, Z. (2022). Participative Leadership: A Literature Review and Prospects for Future Research. Front Psychol. 2022 Jun 3;13:924357. doi: 10.3389/fpsyg.2022.924357. PMID: 35719563; PMCID: PMC9204162.

In this electrifying episode of The Science of Leadership, host Tom Collins welcomes retired Navy two-star Admiral Mike Manazir—Top Gun fighter pilot, former commander of the USS Nimitz, and author of Learn to Lead to Win. They explore the foundational leadership concept of trust, revealing why it's not just a soft skill, but an operational necessity, especially in high-stakes environments.

Admiral Manazir shares that an effective leader needs to accomplish only two things: ensure every team member feels valued and feels part of something bigger than themselves. He asserts that trust is the core of this human connection, and a leader must be the first person to extend that trust. This extension, he notes, initiates the Pygmalion Effect, inspiring the team to be trustworthy in return.

The Admiral brings this concept to life with two incredible, visceral "sea stories":

The Golden Knights Jump: He recounts the paralyzing fear he felt at the door of a plane and how the total competence and trust he had in his Delta Force jump instructors instantly took the fear away.

The High-Stakes Landing: He shares the story of a catastrophic partial ejection aboard the USS Abraham Lincoln and how the success of the emergency landing hinged on the mutual trust between the pilot, the ship's captain, and the Landing Signal Officer (himself).

The episode also delves into the science, explaining that trust is the foundational element that enables psychological safety. Admiral Manazir offers practical advice, emphasizing that delegation must be the primary action for extending trust—tell your team the what and the when, but never the how. He ultimately concludes that if a leader wants to be trusted, they must first be trustworthy themselves.

Sharpen your leadership skills: Subscribe now on your favorite podcast app to ensure you don't miss an episode dedicated to helping you become a better leader.

To learn more about the science of leadership, visit https://www.fourstarleaders.com/

Resources A-6 Partial Ejection Story: https://gallagherstory.com/ejection_seat/ Rear Admiral Manazir's webpage: https://mikemanazir.com/

References

Edmondson, A. (1999). Psychological Safety and Learning Behavior in Work Teams. Administrative Science Quarterly, 44(2), 350–383. https://doi.org/10.2307/2666999

Edmondson, A. C. (2018). The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. John Wiley & Sons.

Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An Integrative Model of Organizational Trust. Academy of Management Review, 20(3), 709-734.

In this episode of The Science of Leadership, Tom Collins is joined by West Point instructor and leadership expert Doug Crandall to discuss a core trait of great leaders: building people. Doug introduces the concept that leaders are always either building people up or diminishing them. He defines a builder as a leader who makes people feel more capable, more confident, and more valued.

Doug shares powerful personal stories, including one about Colonel Casey Brewer (now General), who went out of his way to affirm Doug early in his career and even quietly corrected a spelling mistake in an email before forwarding it to the entire department. This small act of grace built immense trust and demonstrated the profound impact of tiny, intentional actions.

The conversation delves into the "builder's mindset," which Doug attributes to relentlessly focusing on positive thinking about the people you lead. He offers practical advice on how to develop this mindset, including:

• Cutting off negative thoughts before they complete themselves.
• The profound impact of believing you've "never met a bad cadet" (or employee/player).
• The psychological reality of the Pygmalion Effect: people rise—or fall—to the level of expectation set for them.

Doug emphasizes that true builders are "relentlessly positive and unapologetically demanding". However, he warns that high standards without assurance of capability lead to burnout and cynicism. Citing neuroscience, he explains that sustained positive and optimistic thinking literally reshapes the brain and changes how we perceive and interact with others.

Also, I am excited to announce the release of my new book, "The Four Stars of Leadership," a culmination of over three years of dedicated work, and I'm confident it will be an immensely interesting and helpful guide on your journey to becoming a better leader. Don't miss out on this essential resource—order your copy today at Amazon or Barnes & Nobles and share your thoughts with me!

To learn more about the Science of Leadership, visit https://www.fourstarleaders.com/

References

• Crandall, D. (Ed.) (2009). Leadership lessons from West Point. Jossey-Bass.
• Gladwell, M. (2007). Blink: The power of thinking without thinking. Back Bay Books.
• Newberg, A., & Waldman, M. R. (2013). Words can change your brain: 12 conversation strategies to build trust, resolve conflict, and increase intimacy. Avery.