Welcome back to On the Job With...

We are joined this week by Operations Manager, Rachael Lewis to talk about her role leading Customer Service Reps in our Provider Experience Center. Rachael brings a wealth of experience to her role as she has risen up from being a CSR and team lead before her current position. This conversation spotlights Rachael's adaptability, innovation, human focus, and drive to make her team and our organization a place that improves the lives of those we work with!

Does conflict make you uncomfortable? Don't worry - our hosts feel the same way!

Conflict is unavoidable but it doesn't have to be unmanageable. Our trio shares their experience overcoming conflict throughout their careers, how we can all learn from the Japanese art of Kentsugi, and why you should take some time to breathe instead of responding quickly in moments of tension.

Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!

Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.

Chris is asking the questions this week as he, Amy, and Addison talk about what goes into finding your niche and creating your own career. The trio share lessons from their own careers, stress the importance of WRITING DOWN your plan, and identifying the work that needs to go into achieving the career you dream of.

Not a part of the Signature team or want to see opportunities to be Uncommon in a new healthcare career? Check us out at www.signatureperformance.com/careers!

Questions, comments, or suggestions for future episodes? Email Addison at podcast@signatureperformance.com.