Episodios

  • Automating the Process of Sending Handwrytten Notes with David Wachs

    Automating the Process of Sending Handwrytten Notes with David Wachs
    Sep 5 2024
    David Wachs, CEO of Handwrytten, shares how his company scales personalized, Handwrytten notes using robotic technology. From employee appreciation to recruiting and customer engagement, Handwrytten notes outperform digital messages in impact and authenticity, helping businesses build meaningful relationships that drive growth. In this episode, we look at automated handwriting, personalized notes, employee appreciation, recruiting, customer engagement, and the power of Handwrytten notes in fostering authentic relationships. Key Takeaways: Handwrytten is the largest provider of automated handwriting services, using robots to scale personalized notes. Handwrytten notes offer an authentic way to connect, especially for individuals with poor handwriting or fine motor issues. Personalized Handwrytten messages are more likely to be read and retained compared to digital alternatives. Key use cases for Handwrytten include employee appreciation, recruiting, and customer engagement. The technology behind Handwrytten ensures accuracy, efficiency, and the scalability of Handwrytten notes. Sending Handwrytten notes for sales follow-ups, candidate outreach, and performance reviews can improve business outcomes and relationships. Chapters 00:00 Who is David Wachs and Handwrytten 01:43 Automated Handwriting: Efficient and Authentic 06:42 The Power of Handwrytten Notes 09:51 Overcoming Poor Handwriting with Handwrytten 13:51 Returning to a Gratitude and Thank You Mentality 18:50 The Importance of Intentionality in Gratitude 19:51 Handwrytten Notes: More Likely to be Read and Displayed 20:17 The Fulfillment Process 21:04 The Process of Sending Handwrytten Notes 22:45 Tracking and Delivery Notification 24:39 Automating Handwrytten Notes in HubSpot 27:39 The Power of a Genuine Thank You 28:12 Creative Use Cases for Handwrytten Notes 33:15 Using Handwrytten Notes for Trade Show Engagement 35:31 Customization and AI in Handwrytten Notes 37:43 Closing Remarks and Appreciation Connect with David Wachs here: https://www.linkedin.com/in/davidwachs/ Learn more about Handwrytten here: https://www.handwrytten.com/ Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices
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    44 m
  • Navigating the Complexity of Employee Benefits with Jeff Williams at Aptia

    Navigating the Complexity of Employee Benefits with Jeff Williams at Aptia
    Aug 29 2024
    Jeff Williams from Aptia shares the ins and outs of benefit administration, emphasizing the complexity of health administration, compliance, and the challenges employers face in offering tailored employee benefits. From understanding regulations to enhancing benefit adoption, I explore how employers can design better programs that meet employees' diverse needs. In this episode, we look at Aptia, benefit administration, compliance, health administration, employee benefits, state regulations, benefit design and how they all play a critical role in shaping modern workplaces. Discover the strategic decisions employers must make to ensure benefits are both compliant and valuable. Key Takeaways Aptia offers comprehensive benefit administration services that simplify eligibility management, enrollment, and life event tracking for large employers. Complex state and city regulations require expert navigation, and Aptia helps employers stay compliant across various jurisdictions. Benefit design goes beyond health plans, encompassing retirement benefits, time off, and even unique options like pet insurance. Effective communication is crucial for benefit adoption, ensuring employees understand and utilize their benefits fully. Employers must weigh trade-offs when selecting benefits, balancing cost with the needs and preferences of their workforce. Understanding employee demographics is key to creating benefit programs that resonate and retain talent. Chapters 00:00 Introduction and Small Talk 02:03 Introducing Jeff Williams and Aptia 03:12 Aptia's Role in Benefit Administration 04:47 The Problem Aptia Solves 06:32 The Complexity of Benefits Administration 08:46 Types of Benefits Handled by Aptia 10:30 The Increasing Complexity of Benefits Regulations 11:38 Proliferation of Benefit Types 15:46 Unique Benefits: Menopausal Benefits 16:13 The Complexity of Employee Benefits 17:09 The Importance of Benefit Consumption and Adoption 18:18 Making Trade-Offs in Benefit Design 19:49 Effective Communication in Benefit Programs 22:51 Understanding the Employee Population for Better Benefit Design 25:32 Key Questions for Potential Benefit Program Buyers Connect with Jeff Williams here: https://www.linkedin.com/in/jeffreylwilliams/ Learn more about Aptia here: https://www.linkedin.com/company/aptia-group/ Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices
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    44 m
  • The Evolving Role of Background Screening: Beyond Pre-Employment Checks with Cisive

    The Evolving Role of Background Screening: Beyond Pre-Employment Checks with Cisive
    Aug 22 2024
    Larry Neal, CEO of Cisive, delves into the shifting landscape of background screening, highlighting the critical need for expanded services beyond pre-employment checks. Transparency, quality, and speed are at the forefront as companies navigate AI advancements and evolving privacy laws in their hiring processes. In this episode: We look at background screening, post-hire services, transparency, quality, speed, privacy laws, and AI. Discover how these factors are reshaping the hiring process and the importance of a tailored approach in managing workforce risks. Key Takeaways: Background screening is expanding beyond pre-employment checks to include post-hire services and ongoing monitoring. Transparency in background screening is crucial for building trust with clients and candidates. Balancing quality and speed in background screening requires strategic trade-offs and a tailored approach. Privacy laws present challenges that must be navigated carefully in the background screening process. The use of AI in background screening offers both opportunities and risks that need to be managed. A tailored approach to background screening can help companies better mitigate risks and ensure a talented workforce. Chapters 00:00 Introduction and Background of Larry Neal 03:26 Overview of Cisive and its Focus on Verticals 06:35 The Problem Companies are Trying to Solve with Background Screening 09:08 The Changing Needs and Expectations of Customers 13:24 The Importance of Post-Hire Services and Ongoing Monitoring 17:47 The Impact of Remote Hiring and Social Media on Background Screening 21:25 Monitoring Employees and the Challenges of Privacy Laws 26:06 The Complexity of Achieving Quality and Speed in Background Screening 34:25 Balancing Price, Quality, and Speed in Background Screening Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices
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    44 m
  • The Power of Small Commitments: The Science Behind Behavior Change with Chris Taylor, Founder of Actionable

    The Power of Small Commitments: The Science Behind Behavior Change with Chris Taylor, Founder of Actionable
    Aug 15 2024
    We connect with Chris Taylor from Actionable, diving into how Actionable drives real behavior change in corporate training. We explore the critical shift in L&D from simple facilitation to measurable impact, emphasizing the role of habit formation and small, intentional commitments in leadership development. In this episode, we look at corporate training, behavior change, leadership development, self-reported behavior change, and observable behavior change, highlighting how Actionable empowers individuals and organizations to achieve meaningful and lasting transformation. Key Takeaways: Actionable bridges the gap between corporate training and behavior change by focusing on self-reported and observable outcomes. Leadership development is evolving, with a shift towards small, intentional commitments that drive lasting impact. Actionable’s platform empowers participants to track progress and engage in meaningful change through habit formation. The success of training initiatives hinges on individual motivation and the structure of the learning sessions. Actionable’s expansion supports larger organizations, addressing the growing demand from transformation departments. Facilitators transition from content deliverers to trusted advisors, driving real change through behavior science. Chapters 00:00 Chris and William get Ryan in trouble with his wife 05:21 Introducing Actionable and its Purpose 09:37 Bridging the Gap: From Training to Behavior Change 12:31 Measuring Impact and Reporting Analytics 16:04 Expanding to Support Larger Organizations 18:00 Individual Motivation and Interest in Behavior Change 20:46 Driving Change through Time and Space 23:30 From Content Deliverers to Trusted Advisors 29:37 Overcoming Bias in Behavior Change 37:53 The Impact of Actionable on Personal Growth 45:45 The Role of Autonomy in Driving Change Connect with Chris here: https://www.linkedin.com/in/chrisjrtaylor/ Visit Actionable.co Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices
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    48 m
  • Improving Financial Well-being through Embedded Finance with Joel Frisch VP Growth at Clair

    Improving Financial Well-being through Embedded Finance with Joel Frisch VP Growth at Clair
    Aug 8 2024
    Joel Frisch from Clair explores how on-demand pay can revolutionize employee financial management, offering immediate access to earned wages. This fintech solution, embedded with platforms like Gusto, ensures employees gain control over their finances, addressing short-term needs and promoting financial well-being. In this episode, we look at Clair, fintech, on-demand pay, financial benefits, the American workforce, HR tech, and financial literacy. Key Takeaways: Clair aims to be the go-to embedded solution for empowering financial benefits for the American workforce. On-demand pay allows employees to take advances on their pay immediately, giving them more control over their finances. Data shows that employees who use on-demand pay take about 27 advances per year, indicating a need for more frequent access to funds. The focus is on empowering employees and giving them the tools to make informed decisions about their finances. Clair can be integrated with HR tech platforms, payroll systems, and workforce management platforms, making it convenient and accessible. The platform emphasizes transparency and consumer-centricity, ensuring employees have a clear understanding of the terms and benefits. Connect with Joel here: https://www.linkedin.com/in/joelfrisch/ Learn more about Clair here: https://getclair.com/ Chapters 00:00 Introduction and Background 03:04 Empowering the American Workforce 06:02 Partnering with Gusto 09:50 The Need for More Frequent Access to Funds 13:28 Financial Literacy and Responsible Spending 17:50 Introduction to Clair and On-Demand Pay 20:29 Addressing the Needs of Employers 23:18 Implementing Clair in HR Tech Platforms 24:25 Setting Limits and Providing Transparency 26:32 Serving the Unbanked Population 28:28 Standing Up Clair for Employers 31:54 Expanding Globally with Embedded Finance 34:20 Weekly Pay vs. On-Demand Pay 36:21 Transparency and Consumer-Centricity in Financial Solutions Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices
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    44 m
  • Creating Loyalty Programs for Candidates: Enhancing MSP Models with Talent Communities

    Creating Loyalty Programs for Candidates: Enhancing MSP Models with Talent Communities
    Aug 1 2024
    We talk to Katie Bussey, Sr. about how Talent Fusion is revolutionizing talent acquisition through direct sourcing and the power of branded talent communities. Discover how engaging candidates and leveraging technology create a proactive talent pool, enhancing candidate experience and driving referrals. In this episode, we look at direct sourcing, talent acquisition, contingent workers, MSP, technology, remote work, and branded talent communities. Key Takeaways Direct sourcing leverages a company's brand to attract top talent, especially non-traditional contingent workers. The talent acquisition industry has evolved with advancements in technology and a shift towards remote work. Adopting new technology can be challenging due to complex tech stacks; companies work to optimize these stacks. Direct sourcing complements the traditional MSP model by providing additional talent access and enhancing talent strategies. Engagement and interaction within branded talent communities are crucial to keeping candidates interested and driving referrals. Talent Fusion partners with WorkLama to create fully branded communities, offering a personalized candidate experience and building loyalty programs for careers. Connect with Katie Bussey here: https://www.linkedin.com/in/katie-bussey-7959577/ Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Chapters 00:00 Who is Katie Bussey? 03:02 Overview of Talent Fusion and Direct Sourcing 08:00 Explanation of Contingent and Gig Workers 10:48 Changes in the Talent Acquisition Industry 13:25 Impact of the Pandemic on Remote Work 15:01 Challenges in Adopting New Technology 17:38 The relationship between MSPs and VMSs 19:21 The power of branded talent communities 21:17 Engaging and retaining talent in communities 23:00 Building fully interactive branded talent communities 26:07 Seeding the community with the right talent 28:24 Using data to understand talent needs 31:24 Different levels of Talent Fusion's solution 33:30 The importance of talent acquisition's buy-in 37:12 The challenge of touching every candidate on the career page 40:07 The importance of engagement and interaction in talent communities Learn more about your ad choices. Visit megaphone.fm/adchoices
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    43 m
  • Avoiding Costly Hiring Mistakes with Sean Vassilaros Founder at KANNY

    Avoiding Costly Hiring Mistakes with Sean Vassilaros Founder at KANNY
    Jul 25 2024
    We discuss the importance of character in the hiring process, exploring the challenges of assessing character and the impact of hiring the wrong person. We highlight the role of references, the need for candid peer reviews, and the significance of character in building successful teams while avoiding costly hiring mistakes. In this episode, we look at character, hiring process, challenges, wrong hire, references, peer reviews, successful teams, hiring mistakes, transparency. Discover how character assessments and transparency can revolutionize hiring, leading to better decision-making and alignment between candidates and employers. Key Takeaways Character is a crucial factor in the hiring process, significantly impacting team dynamics and performance. Assessing a candidate's character is challenging, as the entire hiring process is curated by the candidate, making it difficult to get authentic information. References are often not reliable indicators of character, as candidates typically provide references who will speak positively about them. Candid peer reviews can provide valuable insights into a candidate's character, as peers have firsthand experience working with them. Hiring the wrong person can have significant financial and operational consequences, including lost clients, damaged team morale, and wasted resources. Integrating character assessments into the hiring process can provide valuable information for employers and candidates, leading to better hiring decisions and long-term success. Chapters 00:00 Who is Sean Vassilaros 02:54 The Importance of Character in the Hiring Process 08:55 Challenges in Assessing a Candidate's Character 13:08 The Impact of Hiring the Wrong Person 16:02 The Limitations of References in Evaluating Character 22:54 Avoiding Costly Hiring Mistakes 24:02 The Uncomfortable Truth About Character 25:30 Understanding Your Character Spider Graph 29:25 The Potential Impact of Character Data in Hiring 36:42 Challenges and Opportunities of Integrating Character Assessments 45:11 The Future of Character Assessments and Transparency in Hiring Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices
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    53 m
  • Simplifying Global Hiring with Edge Talent Marketplace with Iffi Wahla, Co-Founder Edge

    Simplifying Global Hiring with Edge Talent Marketplace with Iffi Wahla, Co-Founder Edge
    Jul 18 2024
    Iffi Wahla, co-founder of HR tech company Edge, discusses their mission to make global hiring easier for non-tech companies. We talk with Iffi about what Edge is doing and how they are serving industries like compliance and healthcare, providing an ecosystem with salary data, equipment procurement, IT support, and more. In this episode we look at HR tech, hiring, global hiring, talent acquisition, ecosystem, marketplace, compliance, healthcare, and retention. Key Takeaways 1. Edge is building a global HR tech platform to make hiring globally easier for non-tech companies. 2. They focus on specific industries such as medical and risk management insurance, where they have a deep understanding of the jobs and requirements. 3. Edge provides an ecosystem that includes salary data, equipment procurement, IT support, compliance, HR support, and talent acquisition. 4. They use data and marketplace teams to vet and match candidates, resulting in high retention rates. 5. Edge’s triage process fills up the talent funnel and matches the right talent with the right employer, aiming for an 85% certainty of hiring one of the first three candidates. 6. Ideal prospects for Edge are non-tech companies in the compliance and healthcare industries that are struggling to hire talent locally. Connect with WRKdefined on your favorite social network The Site | Substack | LinkedIn | Instagram | X | Facebook | TikTok Share your brand across the WRKdefined Podcast Network Learn more about your ad choices. Visit megaphone.fm/adchoices
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    46 m