Trust is the number one need leaders must fulfill for their followers. Yet, research from Gallup and other organizations show more and more employees aren't trusting their leaders. So what can leaders and people-managers do differently, and how can they capitalize on their unique talents? Listen in as we explore the data, trust's importance, and offer our suggestions.

• [0:34] The stats - Trust in leadership is faltering & how trust impacts employee retention.
• [2:26] Uncovering behaviors of employees without trust, the impact on teams, and building trust with open, vulnerable communication.
• [5:42] Lead with positive intent - extend trust before you see the proof. The Trusted Advisor equation: Credibility + Reliability + Intimacy / Self-Orientation
• [9:45] The Speed of Trust by Steven M.R. Covey - exploring the intersection of strengths with the 4 core components of Trust: Integrity, Intent, Capabilities & Results.
• [16:40] Strengths Based Leadership - building trust with your talent themes
• [20:40] As a leader, building trust builds a good reputation, providing leeway to overcome mistakes.
• [23:18] What can leaders do differently? Extend Trust - Provide feedback often - Engage. The importance of an honest self-assessment. Watch for non-trusting behaviors. What talent themes do you have that can help you build trust as a leader?

MENTIONED RESOURCES:

The Five Dysfunctions of a Team by Patrick Lencioni

The Trusted Advisor by David H. Maister, Robert Galford, and Charles H. Green

The Speed of Trust by Steven M.R. Covey

Strengths Based Leadership by Tom Rath & Barry Conchie

Articles from Gallup:

https://www.gallup.com/workplace/473738/why-trust-leaders-faltering-gain-back.aspx

https://www.gallup.com/workplace/258197/why-leaders-employees-trust-don.aspx

https://www.gallup.com/workplace/349484/state-of-the-global-workplace.aspx

YOUR HOSTS:

Jen Werner @ Jen Werner Coaching

Facebook | LinkedIn | Website

Jen’s Top 5 CliftonStrengths: Responsibility | Achiever | Belief | Deliberative | Activator

Chad Ahern @ Talent and Teams Consulting

LinkedIn | Website

Chad’s Top 5 CliftonStrengths: Learner | Deliberative | Responsibility | Harmony | Analytical

The opinions and insights we share on each CliftonStrengths theme are our own and are based on our understanding of Gallup’s Strengths-based development research. They are also informed by our unique work with our clients. Even though we are both Gallup Certified Strengths Coaches, the insights we share here are not formally vetted, approved, or endorsed by Gallup, Inc.

Gallup®, CliftonStrengths®, and the 34 theme names of CliftonStrengths® are trademarks of Gallup, Inc. All rights reserved.

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