Episodes

  • 76. Everything gone PEAR shaped? Here's why that’s a good thing
    Jul 30 2024

    In this episode of Unicorny, host Dom Hawes addresses the troubling issue of job satisfaction among marketers. With the help of Simon Hartley, an esteemed author and sports psychologist, they explore why only half of marketers enjoy their work.

    Simon provides practical advice on enhancing team motivation and personal job fulfilment using his PEAR framework—Purpose, Enjoyment, Achievement, and Recognition. Learn how to create a more fulfilling work environment and improve overall team performance.

    • Understand why job satisfaction matters in marketing.
    • Learn about Simon Hartley's PEAR framework for motivation.
    • See how principles from sports psychology can be applied to business.
    • Discover practical steps to improve work environment and team motivation.

    Find out how to foster happier, more motivated marketing teams and apply these insights to your organisation.

    About Simon Hartley

    Simon Hartley is a globally respected sport psychology consultant and performance coach. For over 25 years, Simon has worked with gold medallists, world record holders, world champions, top five world-ranked professional athletes, Olympians and championship winning teams.

    Since 2011, Simon has published twelve books, including Stronger Together; How Great Teams Work, Peak Performance Every Time and Motivation is P.E.A.R. Shaped.

    During the last 20 years, Simon has also applied the principles of sport psychology to business, education, healthcare and the charity sector. This has included projects with some of the world’s leading corporations and foremost executives. He is also an award winning international professional speaker, delivering keynotes throughout the world.

    For more information on Simon, please visit www.be-world-class.com

    Links

    Full show notes: Unicorny.co.uk

    LinkedIn: Simon Hartley | Dom Hawes

    Website: be worldclass

    Sponsor: Selbey Anderson



    This podcast uses the following third-party services for analysis:

    OP3 - https://op3.dev/privacy
    Podder - https://www.podderapp.com/privacy-policy
    Chartable - https://chartable.com/privacy
    Show more Show less
    32 mins
  • 75. Aligning strategy with business goals
    Jul 25 2024

    In this episode of Unicorny, host Dom Hawes continues his conversation with James Gatoff, Group Chief Marketing and Communications Officer at Lombard International Group. James shares his expertise on integrating marketing with business objectives, leveraging technology for measurable outcomes, the importance of crisis communication and the need for authentic engagement in a global business environment.

    • Aligning marketing efforts with business objectives.
    • Use of dashboards and technology for tracking and measurement
    • Building and utilising effective crisis management strategies.
    • Adapting communication strategies for diverse global audiences.

    Learn how James' strategies can help you enhance your marketing effectiveness and prepare for future challenges. Tune in to gain practical insights and actionable advice.

    About James Gatoff

    James is currently the Group Chief Marketing and Communications Officer at Lombard International Group. He is a member of the Group Executive Committee responsible for Global Marketing and Communications. He leads the marketing, brand, corporate communications, media relations, digital media, marketing production, internal communications and the events & sponsorship teams.

    James has over 20 years’ experience in international marketing, communications and business development in Global Financial Services, spanning FTSE100 Insurance, FinTech, Wealth Management and Private Equity.

    Before joining Lombard International, James was the Group Marketing and Communications Director at FNZ, a global FinTech which powers the wealth management, administration and custodian platforms of major financial institutions (including retail and private banks, asset and wealth managers, insurers and financial adviser groups) across Europe, Asia and Australasia.

    Prior to FNZ, James was Group Communications Director at Friends Life Group where he led the global communications team (based in the UK, Isle of Man, Luxembourg, Hong Kong, Singapore and Dubai) and overseeing the Group’s subsidiary businesses’ communications teams.

    He’s experienced in leading large scale organisational change, transformation, commercial development and communication programmes including mergers, acquisitions, divestments and tendering for new business. James has a sales and marketing background and was Head of Business Development responsible for winning, implementing and managing new large corporate partnerships.

    He’s a Freeman of the City of London, Chartered Insurer, an Associate of the Chartered Institute of Insurance and has a BSc (Hons)Business.

    Links

    Full show notes: Unicorny.co.uk

    LinkedIn: James Gatoff | Dom Hawes

    Website: Lombard International Group

    Sponsor: Selbey Anderson



    This podcast uses the following third-party services for analysis:

    OP3 - https://op3.dev/privacy
    Podder - https://www.podderapp.com/privacy-policy
    Chartable - https://chartable.com/privacy
    Show more Show less
    29 mins
  • 74. Breaking boundaries by bootstrapping broadcast
    Jul 23 2024

    In this episode, Dom Hawes chats with James Gatoff, Group Chief Marketing and Communications Officer of Lombard International Group, about the complexities of marketing in highly regulated, multi-jurisdictional environments. James shares his journey from finance to marketing and discusses the strategic use of technology, cultural nuances, and the importance of a commercial focus in marketing communications.

    James provides practical advice on integrating video content into marketing strategies and highlights the importance of clear communication and team engagement in achieving marketing success.

    • Marketing in regulated and complex environments
    • Importance of cultural understanding in international teams.
    • Building and utilising in-house video production.
    • Maintaining a commercial focus in all marketing efforts.

    Tune in to learn how you can apply these strategies to better your marketing game.

    About James Gatoff

    James is currently the Group Chief Marketing and Communications Officer at Lombard International Group. He is a member of the Group Executive Committee responsible for Global Marketing and Communications. He leads the marketing, brand, corporate communications, media relations, digital media, marketing production, internal communications and the events & sponsorship teams.

    James has over 20 years’ experience in international marketing, communications and business development in Global Financial Services, spanning FTSE100 Insurance, FinTech, Wealth Management and Private Equity.

    Before joining Lombard International, James was the Group Marketing and Communications Director at FNZ, a global FinTech which powers the wealth management, administration and custodian platforms of major financial institutions (including retail and private banks, asset and wealth managers, insurers and financial adviser groups) across Europe, Asia and Australasia.

    Prior to FNZ, James was Group Communications Director at Friends Life Group where he led the global communications team (based in the UK, Isle of Man, Luxembourg, Hong Kong, Singapore and Dubai) and overseeing the Group’s subsidiary businesses’ communications teams.

    He’s experienced in leading large scale organisational change, transformation, commercial development and communication programmes including mergers, acquisitions, divestments and tendering for new business. James has a sales and marketing background and was Head of Business Development responsible for winning, implementing and managing new large corporate partnerships.

    He’s a Freeman of the City of London, Chartered Insurer, an Associate of the Chartered Institute of Insurance and has a BSc (Hons)Business.

    Links

    Full show notes: Unicorny.co.uk

    LinkedIn: James Gatoff | Dom Hawes

    Website: Lombard International Group

    Sponsor: Selbey Anderson



    This podcast uses the following third-party services for analysis:

    OP3 - https://op3.dev/privacy
    Podder - https://www.podderapp.com/privacy-policy
    Chartable - https://chartable.com/privacy
    Show more Show less
    27 mins
  • 73. Departmental myopia: the internal trade off between efficiency and innovation
    Jul 18 2024

    In this second part of our discussion with Blair Enns, we explore the internal dynamics that influence agency-client relationships.

    Host Dom Hawes and Blair continue to discuss balancing efficiency and innovation, focusing on how departmental goals can conflict with overarching business objectives.

    They examine bounded rationality, the inefficiency principle, and the role of leadership in fostering a culture that supports both operational efficiency and creative innovation. Blair introduces his upcoming book, which outlines four key conversations that can help frame the process of selling expertise and ensuring effective client relationships.

    What you'll get from this episode:

    • Understanding the impact of departmental silos.
    • Strategies for effective agency-client relationships.
    • The importance of aligning business goals across departments.
    • How leadership can drive cultural change for better innovation.

    Join us for practical insights on creating value-driven partnerships that foster innovation and drive business success.

    About Blair Enns

    Blair is the founder of Win Without Pitching, the sales training program for expert advisors, and the author of three books on selling and pricing.

    The Four Conversations: A New Model for Selling Expertise is available from Gegen Press on Amazon in September, 2024.

    Pricing Creativity: A Guide to Profit Beyond the Billable Hour (2018) is available at pricingcreativity.com.

    The Win Without Pitching Manifesto (2010) is available on Amazon.

    Links

    Full show notes: Unicorny.co.uk

    LinkedIn: Blair Enns | Dom Hawes

    Website: Win Without Pitching

    Sponsor: Selbey Anderson



    This podcast uses the following third-party services for analysis:

    OP3 - https://op3.dev/privacy
    Podder - https://www.podderapp.com/privacy-policy
    Chartable - https://chartable.com/privacy
    Show more Show less
    25 mins
  • 72. Transforming agency relationships: From outputs to outcomes
    Jul 16 2024

    Today's episode of Unicorny tackles the complex dynamics between brand marketers and creative agencies, focusing on the dysfunctional commercial relationships that have emerged over recent years. Host Dom Hawes is joined by Blair Enns, founder of “Win Without Pitching”.

    They explore how procurement practices and outdated commercial models hinder innovation and value creation. Blair offers insights into redefining these relationships to foster mutual success.

    • Challenges in the client-agency commercial model.
    • The impact of procurement on creativity.
    • Shifting focus from outputs to business outcomes.
    • Balancing efficiency and innovation.

    Tune in to understand how to build stronger, more effective relationships between marketers and agencies, ensuring sustainable success for both parties.

    About Blair Enns

    Blair is the founder of Win Without Pitching, the sales training program for expert advisors, and the author of three books on selling and pricing.

    The Four Conversations: A New Model for Selling Expertise is available from Gegen Press on Amazon in September, 2024.

    Pricing Creativity: A Guide to Profit Beyond the Billable Hour (2018) is available at pricingcreativity.com.

    The Win Without Pitching Manifesto (2010) is available on Amazon.

    Links

    Full show notes: Unicorny.co.uk

    LinkedIn: Blair Enns| Dom Hawes

    Website: Win Without Pitching

    Sponsor: Selbey Anderson



    This podcast uses the following third-party services for analysis:

    OP3 - https://op3.dev/privacy
    Podder - https://www.podderapp.com/privacy-policy
    Chartable - https://chartable.com/privacy
    Show more Show less
    26 mins
  • 71. Thesis-Driven Marketing: you heard it here first
    Jul 11 2024

    Welcome back to Unicorny! In this episode, Dom Hawes continues his chat with Andrew Davies, a CMO and serial entrepreneur. Andrew shares his thoughts on how to integrate value-based pricing, the importance of packaging, methods for retaining customers in the competitive SaaS landscape, and the concept of thesis-driven marketing.

    • Understanding the impact of frequent pricing and packaging experiments on growth
    • Key elements of effective value-based pricing
    • Methods for managing packaging to optimize customer acquisition and retention
    • The role of self-serve models in modern SaaS businesses
    • The importance of having a clear thesis to guide marketing efforts

    Discover why these tactics can be powerful levers for growth and how frequent experimentation can significantly impact revenue.

    About Andrew Davies

    Andrew serves Paddle.com as Chief Marketing Officer. Paddle has raised over $295m to build out the complete payments infrastructure for high growth software companies, currently serving over 4000 customers. After the acquisition of ProfitWell in 2022, Paddle also has the industry-leading Pricing team, Retention product, and a SaaS Metrics platform used by around 30,000 businesses.

    Previously Andrew led global demand, digital and brand at Optimizely - after it acquired the business he co-founded, Idio.ai. During his time at Optimizely, they integrated 5 acquisitions, rebranded the entire company, and grew pipeline and sales significantly. As co-founder and CMO, he helped build Idio from scratch to a market-leader in B2B content personalization, raising $13m+ and serving enterprise clients including Pegasystems, BNY Mellon and IBM.

    Andrew also advises SaaS scale-ups, and sits on the board of Ninety, an agile digital transformation consultancy which serves the insurance industry and gives 90% of distributable profits to alleviate global poverty. He lives with his wife and two children in the Devonshire (UK) countryside.

    Links 

    Full show notes: Unicorny.co.uk 

    LinkedIn: Andrew Davies | Dom Hawes 

    Website: Paddle

    Sponsor: Selbey Anderson 



    This podcast uses the following third-party services for analysis:

    OP3 - https://op3.dev/privacy
    Podder - https://www.podderapp.com/privacy-policy
    Chartable - https://chartable.com/privacy
    Show more Show less
    29 mins
  • 70. How entrepreneurs create value
    Jul 9 2024

    In this episode of Unicorny, host Dom Hawes speaks with Andrew Davies, Chief Marketing Officer at Paddle, about integrating entrepreneurial principles into marketing strategies. Andrew discusses the benefits of approaching marketing with the mindset of a startup founder, comparing the methodologies of venture capital and private equity, and stressing the importance of growth and innovation. He shares his journey from launching multiple startups to leading marketing at Paddle, and provides strategies for managing mergers and acquisitions, scaling businesses internationally, and overcoming market-specific challenges.

    • Discover how to reframe your marketing plan with an entrepreneurial approach.
    • Understand the differences between venture capital and private equity growth strategies.
    • Learn the value of experimentation in driving marketing success.
    • Get tips on handling mergers and acquisitions and integrating diverse business cultures.
    • Explore methods for scaling internationally and tackling market challenges.

    Don't miss this opportunity to gain actionable strategies and valuable lessons from Andrew Davies that can elevate your marketing efforts and drive growth.

    About Andrew Davies

    Andrew serves Paddle.com as Chief Marketing Officer. Paddle has raised over $295m to build out the complete payments infrastructure for high growth software companies, currently serving over 4000 customers. After the acquisition of ProfitWell in 2022, Paddle also has the industry-leading Pricing team, Retention product, and a SaaS Metrics platform used by around 30,000 businesses.

    Previously Andrew led global demand, digital and brand at Optimizely - after it acquired the business he co-founded, Idio.ai. During his time at Optimizely, they integrated 5 acquisitions, rebranded the entire company, and grew pipeline and sales significantly. As co-founder and CMO, he helped build Idio from scratch to a market-leader in B2B content personalization, raising $13m+ and serving enterprise clients including Pegasystems, BNY Mellon and IBM.

    Andrew also advises SaaS scale-ups, and sits on the board of Ninety, an agile digital transformation consultancy which serves the insurance industry and gives 90% of distributable profits to alleviate global poverty. He lives with his wife and two children in the Devonshire (UK) countryside.

    Links 

    Full show notes: Unicorny.co.uk 

    LinkedIn: Andrew Davies | Dom Hawes 

    Website: Paddle

    Sponsor: Selbey Anderson 



    This podcast uses the following third-party services for analysis:

    OP3 - https://op3.dev/privacy
    Podder - https://www.podderapp.com/privacy-policy
    Chartable - https://chartable.com/privacy
    Show more Show less
    26 mins
  • 69. Death to ROI! Marketing is not a profit centre.
    Jul 4 2024

    Welcome to part two of our myth-debunking session with Dale W. Harrison, where we explore the realities of demand creation in marketing.

    Dale, a polymath with a broad view of business, explains why performance marketing is flawed and introduces the 95/5 rule, which outlines the natural buying cycles of customers.

    • Understand the 95/5 rule and its implications for demand creation.
    • Learn why brand marketing matters even when customers aren't in the market.
    • Explore the pitfalls of using ROI as the sole metric for marketing effectiveness.
    • Find out how marketing enhances sales efficiency and shortens sales cycles.

    Listen now to transform your approach to B2B marketing and make your efforts truly count.

    About Dale W. Harrison

    Dale W. Harrison is a senior executive with more than 20 years of international experience in the biotech industry. Experienced with venture-backed early-stage and mid-sized growth phase companies in the areas of executive leadership roles, operations management, technology development, and commercial development.

    Links 

    Full show notes: Unicorny.co.uk 

    LinkedIn: Dale W. Harrison | Dom Hawes 

    Website: Inforda Life Science Services

    Sponsor: Selbey Anderson 



    This podcast uses the following third-party services for analysis:

    OP3 - https://op3.dev/privacy
    Podder - https://www.podderapp.com/privacy-policy
    Chartable - https://chartable.com/privacy
    Show more Show less
    28 mins