Ep 547 features Cat, 911 Communications Supervisor at Riverside County Sheriff's Department, CA.

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Episode topics –

• How Cat's unexpected journey into public safety began and her initial impressions of the dispatcher's role.

• The rigorous hiring process for 911 dispatchers and what it takes to become a certified training officer.

• The emotional ride of taking life-altering emergency calls and the coping mechanisms dispatchers use.

• Cat's harrowing experience with a suicidal caller and the profound impact it had on her.

As always, if you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 546 features Lauren Spencer, a Retired 911 professional and Life Stylist Entrepreneur.

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INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Lauren's path into public safety and overcoming initial setbacks.

• The intense training process and demands of a 911 dispatcher.

• Emotional and impactful experiences of life-saving calls.

• The importance of sharing stories and celebrating wins in a demanding job.

As always, if you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Ep 545 features Jeff, 2nd generation dispatch, 3rd generation fireman out of WestComm Regional, Massachusetts.

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Episode topics –

• Explore Jeff Hastings’ journey and growth in the public safety field, reflecting on the influence of his father and mentorship from key figures like David Squires.

• Learn about the emotional and psychological challenges faced by dispatchers, including Jeff's personal struggles and the critical incidents that impacted him.

• Hear about the transformative power of networking events and training programs in Texas that helped Jeff overcome personal fears and embrace professional speaking.

• Understand the importance of mental health support in dispatch roles, as discussed by Jeff and Ricardo, highlighting sessions that aid in processing traumatic experiences.

As always, if you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.