Showing results for "Mercedes-Benz. Driven to delight" in All Categories
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Driven to Delight
- Delivering World-Class Customer Experience the Mercedes-Benz Way
- By: Joseph A. Michelli
- Narrated by: Joseph A. Michelli
- Length: 7 hrs and 31 mins
- Unabridged
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Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy to elevate the company's customer experience to best-in-class across all brands and industries.
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all leaders must read this book
- By Denis N on 05-14-19
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Driven to Delight
- Delivering World-Class Customer Experience the Mercedes-Benz Way
- Narrated by: Joseph A. Michelli
- Length: 7 hrs and 31 mins
- Release date: 12-06-15
- Language: English
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Mercedes-Benz. Driven to Delight (Spanish Edition)
- Estrategias de excelencia en el servico al cliente [Delivering World-Class Customer Experience the Mercedes-Benz Way]
- By: Joseph A. Michelli
- Narrated by: Bern Hoffman
- Length: 7 hrs and 54 mins
- Unabridged
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Overall
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Performance
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Story
Mercedes-Benz Driven to Delight revela el plan de acción que utilizó esta compañía en Estados Unidos para catapultar a la empresa al primer lugar en los rankings de estudios nacionales de satisfacción al cliente, al tiempo que mantuvo el crecimiento del negocio. Esta es la historia de cómo la organización supo identificar los deseos, necesidades y sueños de sus clientes.
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Todos somos proveedores deExperiencias
- By Cliente de Kindle on 05-11-23
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Mercedes-Benz. Driven to Delight (Spanish Edition)
- Estrategias de excelencia en el servico al cliente [Delivering World-Class Customer Experience the Mercedes-Benz Way]
- Narrated by: Bern Hoffman
- Length: 7 hrs and 54 mins
- Release date: 01-23-20
- Language: Spanish
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Please try againRegular price: $13.49 or 1 credit
Sale price: $13.49 or 1 credit
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